Citizen-centric eGovernment - final event invitation. British Standards Institute, 2006. "State of the art in organisational change for citizen-centric eGovernment: Presenting the results of the cc:eGov study Brussels, Monday 19th November 2007 The cc:eGov project was asked to look at the relationship between organisational change and the delivery of citizen-centric eGovernment services. What was a seemingly simple proposition has led us to examine the nature of organisational change, the meaning of citizen-centricity, and the complex policy and organisational scenarios that come under the broad heading of ‘transformational government’...."
Last updated: 2 July 2009
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