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Writing to be heard - and understood - on the Web

The Web could force the federal government to finally shed its legacy of lousy writing, By John S. Monroe. Federal Computer Week, March 5, 2010. "... For decades, federal agencies have issued reams of regulations, pamphlets and other paper documents written in prose that often borders on the unreadable. But agencies were not held accountable because readers had no way to complain. Not so online, where Web metrics provide agencies with a good measure of what users are reading, for better or worse..."

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Added: 10 March 2010 Page views: 445 Rating: 0 Votes: 0
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Last updated: 10 March 2010