eGovernment Resource Centre - Victoria, Australia

Victorian
Government
Contact Centre
1300 366 356

Main Menu

Categories, RSS and More

Main Categories

Shorten URL

Please enter the URL that you'd like to shorten or click here to shorten current:


What's this? loading...

Rate this Site

Thanks for visiting. To help us help you find what you need please take our 1 minute Visitor Survey.

Members Forum

The Forum is the place for members to post their opinions and exchange ideas.

The problems with FAQs

By Gerry McGovern. New Thinking, August 23, 2010. "Links are signposts. They are promises to the customer. They must tell customers where they are going and what they will get when they get there. The essential problem with the Frequently Asked Question is that it is not useful or helpful..."

Further information on The problems with FAQs

Added: 23 August 2010 Page views: 425 Rating: 0 Votes: 0
Review and rate this Link
Last updated: 23 August 2010