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Strategic Content Management

by Jonathan Kahn. A List Apart Magazine, September 7, 2010. "Trying to fix an organization’s content problems by installing a content management system (CMS) is like trying to save a marriage by booking a holiday. We know that a successful web project needs a content strategy—but when it comes to the CMS, we stop thinking strategically. Despite all the talk about user-centered design, we rarely consider the user experience of the editorial team—the people who implement the content strategy. We don't design a CMS, we install it..."

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