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Good Help is Hard to Find

by Lyle Mullican. A List Apart, August 17, 2010. "... If content is the red-headed stepchild of web development, help content is even less popular. No one wants to create it or maintain it. When it does exist, it's frequently hard to find, poorly written, and not terribly helpful. But done well, help content offers tremendous potential to earn customer loyalty..."

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Added: 2 September 2010 Page views: 444 Rating: 0 Votes: 0
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Last updated: 2 September 2010