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What is Performance Measurement?

by Laura Wesley, Usability4Government. "Why easure Performance in Government?... The biggest value in measuring our own performance is in discovering whether or not our activities are working, and then adjusting accordingly. Then repeating the cycle all over again!... Implementing a continuous improvement cycle using client feedback to drive improvements to a product or service is likely to result in a strong rating on the Management Accountability Framework, specifically the Area of Management 'Citizen-focused Service'..."

Further information on What is Performance Measurement?

Added: 12 July 2010 Page views: 627 Rating: 0 Votes: 0
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Last updated: 12 July 2010
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Added: 12 July 2010 Rating: 0
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