(This document requires the use of Adobe Acrobat Reader). By Dave Briggs. The Learning Pool, December 2009. "This guide has been written to provide a quick-start for those who are new to Twitter and who would like a bit of a helping hand when it comes to getting going with the service. It contains no staggering insights, and any experienced tweeters will probably know everything in here. The guide takes you through from first opening an account on Twitter, to finding people to follow on the site, and how to get to grips with replies, retweets and hashtags. It might seem like there is a load of jargon involved here, but don't worry, I’ll explain it all as we go along. This has been written with public sector people in mind..."
Further information on Twitter: A quick start guide for people in and around government - in pdf format (4649kb)
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