Usability Testing
Articles and resources about usability testing.
-
Focus Groups 2.0
- By Jack Aaronson. The ClickZ Network, April 18, 2008. "While we've talked for over a year about how social networks may alter the landscape of retailing, many companies are finding another use for social networks: as modern and more interesting, focus groups. Whereas focus tests were out of reach to smaller companies with tight budgets, social network-based focus groups (which I'll call Focus Groups 2.0) are a significantly less expensive entry into the world of focus testing..."
-
The Limitations of Server Log Files for Usability Analysis
- by Karl Groves. Boxes and Arrows, 24 October 2007. "Introduction - One of the challenges faced most often by those of us in the field of usability is finding good data about user behavior quickly, accurately, and, in most cases, cheaply. In an environment where many stakeholders question the return on investment in usability, some in the industry have developed interesting ideas aimed at gathering user data. One such idea is the analysis of server log files to gather information about user behavior. On the surface, it is easy to understand the gravitation towards server logs: They're supposedly a data source which portrays what people are doing on a site. Server logs supposedly show what people click on, which pages they view, and how they get from page to page..."
-
Multiple-User Simultaneous Testing (MUST)
- Jakob Nielsen's Alertbox, October 15, 2007. Summary: Testing 5-10 users at once lets you conduct large-scale usability testing and still meet your deadlines.
-
Usability Testing Guidelines
- Tutorial Written By: Tim Fidgeon. HTMl Center. "In professional web design circles, the usability testing session has become an essential component of any major project. Similar to focus groups in brand development and product launches, usability testing offers a rare opportunity to receive feedback from the very people the website is aimed at - before it's too late to do anything about it.But how can you get the most from these usability testing sessions?.."
-
OJR's 'five guide' to do-it-yourself website usability testing
- Use these steps, and these forms, to test how readers will react to your new multimedia project or website design, By Laura Ruel and Nora Paul. Online Journalism Review, 2 August 2007. "You've put months of work into a special multimedia project. The time-consuming processes of creating and editing text, audio, photos, video and animated graphics has been arduous, but rewarding. You've learned more about Flash programming and debugging than you ever intended. And now that there's an end in sight, you are more than ready to get the package online and out of your life. Enter the spoiler - the person who utters the words "usability test."..."
-
50 Online Accessibility and Usability Tools
- avangate.com, June 15, 2007. "Usability and accessibility go hand in hand with conversion rates, customer satisfaction, targeted traffic and the list can go on. That's why we provide a list with 50 online tools to improve your web site usability and accessibility in order to reach the objectives mentioned earlier..."
-
Location is Irrelevant for Usability Studies
- Jakob Nielsen's Alertbox, April 30, 2007. "Summary: You get the same insights regardless of where you conduct user testing, so there's no reason to test in multiple cities. When a city is dominated by your own industry, however, you should definitely test elsewhere."
-
Review: Techsmith's Morae 2.0 ups the ante for Usability Testing Software
- Submitted by David Travis. Source: Userfocus. Usability News, 24 April 2007. "If you ever carry out web or software usability tests then you'll have come across Techsmith's Morae software. Techsmith has just released a major upgrade to the software, now at version 2.0. As we were just about to run a usability test for a client, we did something we'd never normally advise - we installed the new version of Morae on top of the old one the night before the test. Installation was a breeze and there were no hiccups during our test, allowing us to focus on what's new in Morae. So is it worth taking the plunge if you haven't yet invested in this software?..."
-
Flash, AJAX, Usability, and SEO
- By Shari Thurow. Clickz, December 18, 2006. "At the Chicago Search Engine Strategies (SES) conference a few weeks ago, I was privileged to speak on a wide variety of topics, including how both Flash and AJAX (define) can have a positive or negative effect on SEO (define) efforts. The audience was a mixed group. Many Web developers and designers were in the audience, of course, as well as SEO professionals and other online marketers. Noticeably missing, however, were people who were educated, trained, or experienced in user-centered design (UCD). Quite frankly, I was a bit stunned at the lack of understanding about SEO and UCD, both from those on my respected panel and from the audience. "Everybody wants the 'enhanced' experience" seemed to be the prevailing attitude..."
-
Expert usability review vs. usability testing
- by Lisa Halabi. Webcredible, December 2006. "One question we're often asked is which method is best: usability testing or expert usability reviews? Well, if they were sports cars, expert usability reviews might be a Porsche (pretty decent car and better than no car at all), but usability testing would be in a different league, namely Formula 1. So, what's the difference?..."
-
The Usability Kit
- SitePoint, November 2006. "The Usability Kit contains a binder with nearly 400 pages of information on exactly how to make your sites usable. The first section covers how to design, structure and test usable web sites, and the second, the bulk of the kit, provides practical "get on with it" guidance with best practice sections, blueprints and pitfall flags..."
-
User Research: Subjectivity and Objectivity in Practice
- By Steve Baty. UXmatters, November 6, 2006. "There has been an interesting dialogue on the IxD Discussion mailing list in recent months, in which some participants have questioned the need for and benefits of doing user research rather than relying on the experience and intuition of designers. These comments led others to voice concerns about the actual quality of the user research companies are undertaking and the validity of any conclusions they have drawn from the resulting data..."
-
Lab Usability Testing: What, Why, How Much.
- Occam's Razor by Avinash Kaushik, November 2, 2006.
"... Early on in the blog I had talked about using surveys as a great way to have a continuous listening methodology when it comes to website visitors. In this post we’ll cover the grand daddy of UCD (User Centric Design) methodologies: Lab Usability Testing..."
-
User Testing is Not Entertainment
- Jakob Nielsen's Alertbox, September 11, 2006. Summary:
Don't run your studies for the benefit of the people in the observation room. Test to discover the truth about the design, even when user tasks are boring to watch.
-
Why Doing User Observations First is Wrong
- by Don Norman. UI Garden, 23 August 2006. "How many times have you had to fight hard for the ability to do field studies and other observations at the very start of the project? How many times have you patiently explained that taking time now would be rewarded by faster time to market overall? And how many times were you successful? The HCI community has long complained about product processes that do not allow time to start with good observations. The more I examine this issue, the more I think that it is we, the HCI community, who are wrong. This includes me, for I have long championed the "study first, design second" approach. Well, I now suggest that for many projects the order is design, then study..."
This category last updated: 10 October 2012