Online Forums
Articles and resources about best practices and issues in running online forums and bulletin boards and examples of implementations within government.
- The dark side of SEO & issues for Government blogs, forums and wikis
- by Michael Harris. Government 2.0 in Western Australia, February 25, 2011. "Anyone who runs a blog or fourm, specially for Government, will know the perils of spam. Day in and day out, our blogs and forums are hit with one spam post after another. Some masquerading as genuine comments from people who liked what we wrote, others not even bothering to hide their purpose to generate link-back spam and game the ranking mechanisms of search engines..."
- Government 2.0 Taskforce - Project 8: Online Engagement Guidance and Web 2.0 Toolkit for Australian Government Agencies
- December 22, 2009. "Headshift developed a series of practical resources to provide guidance to government agencies using Web 2.0 tools and provided a recommendation for a toolkit of Web 2.0 technologies that agencies can use based on principles of shared services and re-use. The report found that a diverse range of Web 2.0 technologies are already being used by government agencies and identified twenty-seven separate use cases for online engagement. The report also considered the government's existing investments in GovDex and concluded that it could be further leveraged as part of the toolkit to provide a shared services platform for agencies, particularly those with limited resources and/or technical capabilities for online engagement..."
- Spam 2.0: Fake user accounts and spam profiles
- Written by Jason Morrison, Search Quality Team. Google Webmaster Central Blog, Friday, June 26, 2009. "... The social web is growing incredibly quickly and spammers look at every kind of user content on the web as an opportunity for traffic. I've spoken with a number of experienced webmasters who were surprised to find out this was even a problem, so I thought I would talk a little bit about spam profiles and what you might do to find and clean them out of your site..."
- Forum moderator: Friend, not foe
- Moderators navigate rocky waters in weeding out comments, By John S. Monroe. Federal Computer Week, June 19, 2009. "The old adage 'moderation in all things' takes on new meaning when it comes to national online dialogues. For this new breed of Internet forums to be successful, moderators must actively define and enforce ground rules for the forum and for ensuring the dialogue stays on track from beginning to end — without censoring any point of view..."
- Online forum slow for Regulations.gov
- By Alice Lipowicz. Federal Computer Week, May 27, 2009. "The site has collected only about two dozen comments. The Obama administration's new Web forum for soliciting ideas to improve the online portal for federal rule-making information is getting off to a relatively slow start: It has collected about two dozen comments in its first week of operation..."
- Keeping comment spam off your site and away from users
- Posted by Jason Morrison, Search Quality Team. Google Webmaster Central Blog, Friday, September 26, 2008. "... Comment spam is bad stuff all around. It's bad for you, because it adds to your workload. It's bad for your users, who want to find information on your site and certainly aren't interested in dodgy links and unrelated content. It's bad for the web as a whole, since it discourages people from opening up their sites for user-contributed content and joining conversations on existing forums..."
- 10 Rules for Driving Traffic Using Forums
- By Josh Klein. Site Point, September 10, 2008. "Visitors to your web site by way of forums are worth two to six times the average visitor. Why? Well, I'’ve found that forum visitors are proactive information seekers, community-minded participants, and engaged users. They do more everything..."
This category last updated: 30 June 2009