Information Architecture
Articles and resources about best practice in information architecture and government web sites.
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Information Architecture - Breadcrumb Navigation - Archive
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Resources about breadcrumb navigation, which provides users with a textual representation of where and how information is located within a website.
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Information Architecture - Card Sorting - Archive
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Articles and resources about card sorting, a technique used by information architects as an input to the structure of a site or product.
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Information Architecture - Facets - Archive
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Articles and resources about facets, also called faceted classification, which provides users with the ability to find items based on more than one dimension.
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Information Architecture - Navigation - Archive
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Articles and resources about navigation.
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Information Architecture - Site Indexes and Site Maps - Archive
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Articles and resources about site indexes and site maps.
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Information Architecture - Taxonomies - Archive
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Articles and resources about the use of taxonomies in information architecture, and particularly in government websites.
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Information Architecture - Topic Maps - Archive
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Articles and resources about topic maps, which are an information architecture tool for representation of model-based data on the web for enhanced access.
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Information Architecture - Wireframes - Archive
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Articles and resources about the use of wireframes in information architecture.
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Information Architecture: Part 1 - Archive
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Resources about information architecture and information management and its relationship to egovernment.
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Information Architecture: Part 2 - Archive
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Resources about information architecture and information management and its relationship to egovernment.
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Internet Information Architecture Best Practice Analysis
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This document records findings from the internet best practice analysis activity conducted by the Information Architecture (IA) Strategy project team within the Web Domain Group, Department of Human Services (DHS). The best practices outlined in this document will be used as a reference point for the project team to help ensure the work produced by the IA Strategy project meets recognised best practices in the internet sector.
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Getting Your Web Site's Structure Right
- By Nathaniel Davis. UX Matters, April 22, 2013. "The title of this column could have been 'Getting Your Information Architecture Right.' But, to be honest, my guess is that the majority of people still don't understand information architecture and the value that it brings to Web sites and other information-technology experiences. Uttering the term information architecture when speaking to a sophisticated business person or even an intelligent lay person typically leads to raised eyebrows and a tilted head—that is, an expression of perplexity—or perhaps curiosity.
While information architecture, as a term, sounds impressive, it consists of two concepts that can be difficult to grasp—even for IA practitioners and academics..."
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Getting Site Architecture Right
- by Peter Da Vanzo. SEO Book, August 27, 2012. "There are many ways to organize pages on a site. Unfortunately, some common techniques of organizing information can also harm your SEO strategy.
Sites organized by a hierarchy determined without reference to SEO might not be ideal because the site architecture is unlikely to emphasize links to information a searcher finds most relevant. An example would be burying high-value keyword pages deep within a sites structure, as opposed to hear the top, simply because those pages don't fit easily within a "home", "about us", contact" hierarchy.
In this article, we'll look at ways to align your site architecture with search visitor demand..."
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UX Design Practice Verticals
- Contributed by Nathaniel Davis, DISA Portal of Information Architecture, December 4, 2011, Updated: December 11, 2011. "... Practical Uses of the UX Design Practice Verticals Chart:
- Use for individual skills assessment for IA and UX design professionals
- Use as a checklist for applying IA and UX design methods
- Use for gap analysis for evaluating IA and UX design methods..."
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Creating a Web-Site Information Architecture in Six Steps
- By Nathaniel Davis. UXmatters, Published: August 6, 2012. "... In this column, I'll demonstrate a basic approach to creating a Web-site information architecture. This six-step method includes an assessment of three core assumptions and the three tactical activities of IA practice. Figure 1 represents this sequence of steps for producing a Web-site information architecture..."
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The Importance of Contextual Navigation, or Cross References in Topics
- By Tom Johnson. I'd Rather be Writing, July 23, 2012. "One of the most hotly debated topics in tech comm deals with how writers should cross reference other topics within a help topic. Some writers feel that including contextual or inline links in your help topics distracts low-literacy readers by encouraging them to navigate elsewhere. The low-literacy readers, they argue, end up bouncing from page to page, following one internal link to the next, without ever completing any page’s full message...
Another group of writers believes that omitting internal links due to readability is non-sense, that readers skip from one page to another because they are looking for the right information and aren’t finding it. They leave a page not because they’re distracted by an exit link, but because they’re still looking for the right information..."
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Navigation and search are twins
- By Gerry McGovern. New Thinking, May 28, 2012. "Well-organized websites are easier to search and navigate.
People often ask me why they have to worry about navigation. They feel that once they buy the right search engine everyone will be able to find what they're looking for. In intranets, in particular, I often hear people say: "Why can't we just get Google?"
If only life were so simple. The quality of search results is highly dependent on the quality of the content being searched. If it has been written and organized in a proper way, then search is going to work much better..."
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SEO Siloing: Building a Themed Website
- Bruce Clay, 2010. "Search engines award top keyword rankings to the site that proves that it the best fit for the relevancy of a subject or theme that matches the user query. As a result the primary goal of SEO is to improve the website so that the site is about more than targeted keyword phrases – it is about the themes matching those keywords.
More often than not, a website is a disjointed array of unrelated information with no clear central theme. Such a site suffers in search engine rankings for sought after keywords. Siloing a website will serve to clarify your website's subject relevance and will lay the groundwork for high keyword rankings. It is a core building block for search engine optimization and is normally an advanced topic..."
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Back to Basics: SEO-Friendly Web Development - How Silos and the CMS Can Make or Break Your Site
- by Jessica Lee, Bruce Clay, September 27, 2011. "It's a problem we here at Bruce Clay, Inc. see time and time again in the Internet business community: poor information architecture and inefficient content management systems (CMS) are obstructing SEO. And while there are many aspects that go into a successful SEO-ready website, information architecture, or siloing, and a good CMS play a huge part in the way a site performs for the search engine, the way visitors interact with the site and the way site owners manage it.
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Best Practices for Optimizing Your Navigation
- by Tim Ash. ClickZ, September 20, 2011. "Header navigation menus and sub-navigation menus are one of the most common ways of navigating through a website, therefore the most critical to optimize. There are many best practices you should adopt for these major navigation menus..."
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SEO Smackdown: Information Architecture vs. Technical Architecture
- by Shari Thurow. Search Engine Land, September 2, 2011. "Since 1995, the costliest search engine optimization mistake I've encountered is poor information architecture. And when I tell a client that the core issue with findability is the website’s information architecture, my findings are immediately passed to the technical team.
Inevitably, someone on the technical team kindly points out that the content is crawlable, and the architecture is fine. And since I don’t know Google’s algorithm, I must be wrong.
Result? A whirlwind series of conversations that yielded bruised egos, a poorly architected website with little or no search engine visibility, and frustrated clients.
How did that happen? Where were the disconnections and miscommunication?..."
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An Information Architecture Story: Reshaping www.plainlanguage.gov to Meet Changed Needs
- by Thom Haller. American Society for Information Science and Technology - Bulletin, August/September 2011. "Have you ever asked, 'What do people do when they develop a site architecture – especially if there is little time and no money?' If so, this article's for you..."
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Categories, Facets - and Browsable Facets?
- By Jaimie Sirovich. UX Matters, Published: August 23, 2011. "In my explorations of taxonomies - especially taxonomies for ecommerce sites - the case I find the most frustrating is what I, for lack of a better term, have christened the browsable facet. All UX professionals likely know the following generalizations about faceted navigation:
- Hierarchical category trees are good for making fundamental decisions—for example, choosing camera or camcorder.
- Facets are good for deciding details and narrowing or broadening the scope of available options—for example: What resolution? Which brand? Users have become accustomed to using facets, which are usually to the left of or above products..."
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Mini-IA: Structuring the Information About a Concept
- Jakob Nielsen's Alertbox, June 21, 2011. "Summary: In a miniature information architecture, coverage of a single topic is chunked into units that are connected through simple navigation.
In our course, IA 1: Structuring and Organizing Web-Based Information, one of the topics is "Mini Information Architecture." This isn't something that's often discussed, and several people have asked me what we mean by this term.
The definition of mini-IA is simple: it's how you structure the information about a single topic, concept, product, or article. For example, the Alertbox column you're reading now has the simplest possible mini-IA — a single page, with a linear presentation of the information..."
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Tree testing: an important step early in the web design process
- by Martin Rosenmejer, Webcredible, July 2011. "Websites can be nicely laid out and can even have well written content, but if the underlying information structure (otherwise known as Information Architecture or IA) is illogical, users won't be able to find what they're looking for and this can result in frustration and a disliking for the site. This is often the case, causing bad user experience and driving potential customers elsewhere..."
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Successful Site Architecture for SEO
- Posted by Richard Baxter. SEOmoz - The Daily SEO Blog, March 1, 2011. "... For me, great site architecture is all about improving how users and search engines find their way around your site. It’s about getting the best, most relevant content in front of users and reducing the number of times they have to click to find it. The same applies to search engines, by flattening your site architecture; you can make potential gains in indexation metrics such as the number of pages generating search engine traffic and the number of pages in a search engine index..."
This category last updated: 9 May 2013