Guideline: About Us

This guideline provides advice on implementing an About Us page as required by the Victorian Government Minimum Information Provision standard.

Guideline: Contact Us

This guideline provides advice on implementing website contact details as required by the Minimum Information Provision standard.

Guideline: Developing and Managing an Information Architecture

This guideline describes the context for website information architecture development and management. It aims to: inform the preparation of the IA Plan; assist website owners to implement and comply with the Website Management Framework (WMF) standards.

Guideline: Page Last Updated

This guideline provides advice on implementing a ‘Page Last Updated’ reference as required by the Minimum Information Provision standard.

Guideline: Print Friendly

This guideline provides advice on implementing print friendly web pages as required by the Consistent User Elements standard.

Guideline: Publications

This guideline provides advice on implementing publications lists as required by the Minimum Information Provision standard.

Managing Legal Risks Online: A Guide for Victorian Government Web sites

This Whole of Victorian Government (WoVG) guideline is designed to assist those who have responsibility for designing, developing and operating Victorian Government websites to manage the relevant legal and regulatory issues. The focus is on the delivery of websites by the public sector. It is intended to deal with practical issues, to describe and explain the legal and regulatory terrain and frameworks, and to set out the techniques that should be used to address and manage concerns.

Proposed Guideline: Structural Elements - Naming Convention

During July 2006, the Office of the Chief Information Officer (OCIO) developed a guideline for a naming convention for the structural elements of a web page (cascading style sheets) that they hope will be taken up by developers across the Victorian State Government to provide structure and consistency when constructing web pages.

Support Resources: Content Inventory

Conducting a content inventory is a technique used to gain a detailed listing of either possible content (for a new website) or existing content (for a re-developed website).

Support Resources: Controlled Vocabularies

Controlled vocabularies - also known as controlled languages - are lists of standardised terminology that can be used for indexing and retrieval of information.

Support Resources: Information Architecture Development Model

An Information Architecture Development Model has been prepared to assist web managers to understand the relationship between the IA Plan and the process of information architecture design, website development and renewal.

Support Resources: Information Architecture Documentation Suite

The Information Architecture/ Classification Standard was endorsed in April 2005. It is underpinned by the desire to improve a citizen's ability to find information and services through the provision of a consistent approach to website information architecture and discovery across Government.

Support Resources: Information Architecture Glossary

This glossary provides definitions of a number of key terms related to information architecture taken from significant web based information architecture glossaries. A reference list of these glossaries is available at the end of this document.

Support Resources: Information Architecture Overview Presentation

The Information Architecture Plan (IA Plan} is first and foremost a management tool for web managers and the Website Management Taskforce. It is intended to assist web managers to capture information about their website information architecture and to use this information to plan, manage and further develop their websites in line with audience needs. The IA Plan identifies the major components of the information architecture design, management, maintenance and review process.

Support Resources: Information Architecture Process Diagram

The process for developing the information architecture of a web site.

Support Resources: Usability - Testing the Information Architecture

This resource provides advice for developing a plan to test a website's information architecture, focusing specifically on supporting users to find information easily.

Support Resources: Website Audience Interaction Model

This paper provides advice for gathering and recording website audience or user interaction information. Specific information architecture issues will be addressed in this paper.

Template: Information Architecture Plan

The Victorian Government's information architecture template for government websites. This template is to be completed by government web managers.

Information architecture plan template (WEB/TEMP/02) - in excel format (227kb)

Government Services Division, Department of Treasury and Finance, Victorian Government. November 2010. "The Information Architecture (Structure, Classification and Navigation) Standard (WEB/STD/08) requires all websites to produce and maintain an information architecture (IA) plan that addresses specified (IA) components. This template may be used to address that requirement..."

Developing and managing an information architecture - Whole of Victorian Government ICT Guideline - in pdf format (1093kb)

Whole of Victorian Government ICT Guideline. Website Management Framework. Version no.2, 29 November 2010. Government Services Division, Department of Treasury and Finance, Victorian Government. "This guideline supports the Information Architecture (Structure, Classification and Navigation) Standard (WEB/STD/08), providing advice on how to develop, document and manage an information architecture (IA) for an individual website.."