(This document requires the use of Adobe Acrobat Reader). After a bruising encounter with web usability guru Jakob Nielsen, Australia's government websites have become exemplars of regional best practice, reports Sue Bushell. Public Sector Technology and Management, March/April 2006. p38-39. Profiles the Victorian Government state portal Victoria Online and the Office of the CIO's Website Management Framework as well as the Australian Government's Business Entry Point and Centrelink websites.
Further information on E-government in Australia: it works - in pdf format (3963kb)
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