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eServices Panel - Government and Industry Working Party Report
Published by the Victorian Government Publishing Board, 6 June 2012
Following commencement of the eServices refresh panel in November 2011, the Minister for Technology invited representatives of the information and communication technology industry and government to form the eServices working party. The working party was asked to review the operation of the eServices panel and to recommend changes to improve the way government procures ICT services from the industry
Executive Summary
In June 2011, the Victorian Government concluded a tender for the eServices Panel. The tender outcome prompted a number of issues and concerns to be raised by both industry and government.
As a result the Government announced a refresh in July 2011 which was concluded in October 2011 with 368 companies appointed to the Panel, making it the largest ever Victorian eServices Panel. As a parallel exercise the Assistant Treasurer and Minister for Technology established a Working Party, comprising representatives of government and industry, to review the issues raised by the June 2011 eServices tender and to report back on options to improve the mechanism through which government procures ICT services.
The Working Party sought feedback on the June 2011 tender from across industry and the Victorian Government. A substantial number of comments were received and considered in detail by the Working Party.
The Working Party examined the operation of the current eServices Panel and considered how it served the interest of the Government in respect to both procurement and economic development. The Working Party also considered how well the current eServices Panel met industry's requirements.
The Working Party discussed and agreed on the key principles that ought to underpin a mechanism for the Government's procurement of ICT services. In the light of these principles the Working Party considered options for improvement on the existing Panel mechanism.
The Working Party concluded that in considering possible mechanisms through which the Government might manage its procurement of ICT services, the preferred option would be an eServices Register. The Working Party concluded that the implementation of an eServices Register, as described in this report, would best serve the interests of the Victorian Government and industry. Should the Government decide to adopt the Working Party's preferred option an implementation plan would need to be prepared including final design and operational elements, cost implications, funding options and management and governance responsibilities.
Further Information
The report is available in pdf format - (279kb). (This document requires the use of Adobe Acrobat Reader).
Last updated: 28 September 2012Related Links
- Coalition to overhaul ICT services procurement
- Multimedia Victoria, News Release, Tuesday, 12 June 2012. "The Victorian Government will overhaul the way it procures information and communication technology services by introducing a streamlined and transparent process that gives more companies the opportunity to bid for work. The current eServices Panel will be replaced with an eServices Register. The change has been recommended by a joint industry and government working party, appointed last November to review the way government procures its ICT services..."
- Industry backs plans to scrap Vic eServices Panel
- By John Hilvert. IT News, 12 June 2012. "State Government to launch less restrictive supplier scheme. The Victorian Government will scrap its controversial eServices Panel in favour of a less restrictive 'eServices Register', following recommendations of a joint industry and government working party. The decision was announced today by Victorian technology minister Gordon Rich-Phillips, who said implementation would be informed by consultation with the industry in the "next few months"..."
- Vic Gov to implement eServices Register
- New Victorian Government ICT sourcing arrangement should aimed at improving value for money, access for SME providers and smoother procurement for agencies, by Tim Lohman (Computerworld). CIO, 12 June, 2012. "The Victorian Government is to overhaul the way it procures information technology and communications (ICT) products and services through working with ICT suppliers to ceate a new whole-of-government eServices Register..."
- Vic govt to abandon eServices panel
- By Josh Taylor, ZDNet Australia, June 12, 2012. "The Victorian Government will abandon its eServices panel for technology procurement and will instead establish a register, Technology Minister Gordon Rich-Phillips has announced. The panel, established in 2003 to provide a shortlist of companies to bid for IT service contracts with the Victorian Government, will now be abandoned on the recommendations of a working group report into the eServices panel released today..."
- Victorian government tackles IT glitches
- by David Ramli. Australian Financial Review 12 June 2012. "Gordon Rich-Phillips plans to scrap the eServices panel. A Victorian government report into its spending of hundreds of millions of dollars for technology services has revealed deep flaws that resulted in shelf companies with self-written evaluations being accepted onto supplier panels. Victorian Technology Minister Gordon Rich-Phillips will on Tuesday tell the industry that the controversial eServices supplier panel will be scrapped and replaced by an open registry of tech companies..."
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