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Smart Service Queensland - Serve You Right, Melbourne, September 2011

Paper presented by Dianne Jeans. General Manager, Smart Service Queensland at the Serve You Right Conference, Melbourne, September 15-16, 2011.

Smart Service Queensland is the front door to the Queensland Government - delivering service excellence for Queenslanders. Its mission is to provide the primary point of contact for Queenslanders to access government services through multiple delivery channels.

Smart Service Queensland delivers value for money by: making Government services more accessible, efficient and convenient to customers; and minimising service delivery costs for agencies and government as a whole.

Smart Service Queensland

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Added: 23 September 2011 Page views: 1,436 Rating: 0 Votes: 0
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Last updated: 23 September 2011