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Service SA Channel Management - Serve You Right, Melbourne, September 2011

Presented by: Geoff Wooldridge, Manager Business Channels and Partnerships Service SA at the Serve You Right Conference, Melbourne, September 15 and 16, 2011.

Channels

  • Over the counter – Service SA, Aus Post, Agents
  • Online – EzyReg public, Delegates, IVR, Bizgate, sa.gov.au
  • Contact Centre – 13 10 84, 13 23 24, COG
  • Predominantly registration and licensing by volume
  • Broad range of transactional and information services for other government Agencies across all channels
Service SA - Channel Management

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Added: 23 September 2011 Page views: 1,531 Rating: 0 Votes: 0
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Last updated: 23 September 2011