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Virtual Communities
Articles and resources about trends and issues about virtual or online communities.
1
Site Articles
- Building Online Community for Government - GovLoop
- Presentation by Andrew Krzmarzick, GovLoop, delivered at the IDGA "Social Media for Defense" event on October 25, 2011.
Added: 1 December 2011
Page views: 715
Rating: 0
Votes: 0
21
External Links
- What Kind of Online Community Do You Have Behind Your Firewall?
- by Steve Radick. Social Media Strategery, January 23, 2012. "As CIOs and Chief Knowledge Officers bring tools that have been used on the Internet – blogs, wikis, microblogs, profiles – behind the firewall, they tend to expect the same results. "We'll have our own Wikipedia!" Or Facebook…or Twitter – you name it. Unfortunately, as many have already discovered and many more will continue to discover, successful communities are dependent on many variables, from the accessibility, speed, and reliability of the technology to your community managers. Despite the newsletter articles, blog posts, press releases, and conference presentations, many "communities" are nothing more than a new version of the same old Intranet, only with shinier tools. So, if you're deploying social tools internally, what kind of community is your organization creating?..."
Added: 8 March 2012;
Page views: 358
Rating: 0
Votes: 0
- Community Health Index for Online Communities - in pdf format (1484kb)
- (This document requires the use of Adobe Acrobat Reader). Lithium Technologies, 2009. "In the current economic climate, companies are discovering that their online communities have become a powerful and cost-effective vehicle for interacting with customers... By analyzing hundreds of metrics from communities of varying types, sizes, and ages, we identified the diagnostic and predictive metrics that most accurately represent key attributes of a healthy community: growth, useful content, popularity, responsiveness, interactivity, and liveliness... Smoothed and normalized for community purpose, size, and age, the Community Health Index provides a single representation of community health. Deconstructed, its constituent health factors enable community managers to take specific action and measure the results. This paper describes these health factors and explains how to use them to calculate a Community Health Index..." [Requires registration]
Added: 3 December 2009;
Page views: 972
Rating: 0
Votes: 0
- Forum moderator: Friend, not foe
- Moderators navigate rocky waters in weeding out comments, By John S. Monroe. Federal Computer Week, June 19, 2009. "The old adage 'moderation in all things' takes on new meaning when it comes to national online dialogues. For this new breed of Internet forums to be successful, moderators must actively define and enforce ground rules for the forum and for ensuring the dialogue stays on track from beginning to end — without censoring any point of view..."
Added: 25 June 2009;
Page views: 1,906
Rating: 0
Votes: 0
- Is your department tribalising?
- eGov AU - eGovernment thoughts and speculations from an Australian perspective, Monday, March 16, 2009. "The Tribalisation of Business is holding its second annual survey on social media use within organisations..."
Added: 16 March 2009;
Page views: 1,248
Rating: 0
Votes: 0
- Building Online Communities by the Numbers
- By Heidi Cohen, ClickZ, February 23, 2009. Discusses three online community planning rules, five ways to drive community participation, two types of community metrics, five community health indicators, and three financial impact indicators.
Added: 24 February 2009;
Page views: 1,817
Rating: 0
Votes: 0
- Community: From Little Things, Big Things Grow
- by George Oates. A List Apart, May 6, 2008. "... Any community - online or off - must start slowly, and be nurtured. You cannot 'just add community'. It simply must happen gradually. It must be cared for, and hosted; it takes time and people with great communication skills to set the tone and tend the conversation..."
Added: 4 June 2008;
Page views: 1,308
Rating: 0
Votes: 0
- Develop Effective Forum Leadership
- By Patrick O'Keefe. Site Point, April 30, 2008. "Once a community has reached a certain level of activity, your community staff - your moderators - play a vital role in the continued success of the operation. As the administrator, you can manage a community with a one-person staff (you) for a period of time, but as your site grows, you must think about creating and leading a team of individuals who can help you to deal with the increased activity, and maintain the goals that you've set for your community by enforcing your user guidelines..."
Added: 19 May 2008;
Page views: 1,761
Rating: 0
Votes: 0
- Blog: The Unspoken Problem with Enterprise Online Communities
- by Esther Schindler. CIO Blog, 11 April, 2008. "I love the idea of IBM's new social network, which it announced this week at the IBM IMPACT 2008 conference in the US. The social network, which aims to advance service oriented architectures (SOA), intends to connect technologists and business professionals in various roles, such as business analyst, college professor, enterprise architect and software developer. It also takes advantage of existing social networks like LinkedIn, Facebook and Second Life. Using both online and in-person forums, says the company, the social network is designed to help members build skills and share best practices..."
Added: 17 April 2008;
Page views: 1,289
Rating: 0
Votes: 0
- Creating and Sustaining Healthy and Successful Communities
- By Todd Sander. Government Technology, March 10, 2008. "... Well, 2008 is off and running, and now is exactly the time to think about what it means to be a digital community. In fact, if you aren't thinking about it, you're falling behind. CIOs from some of the country's largest jurisdictions convened with us during a December snowstorm in Chicago to discuss that very topic. It's no surprise that the substance of their interaction is reflected in the polling and survey data collected by many publications and associations (ours and others) that seek to identify the CIO agenda for 2008. And while wireless infrastructure is an important digital community component for many, there's certainly much more to it than that..."
Added: 13 March 2008;
Page views: 1,325
Rating: 0
Votes: 0
- Forrester Report: Online Community Best Practices
- by Jeremiah Owyang. Web Strategy by Jerimiah, February 14, 2008. "... An online community is an interactive group of people joined together by a common interest. It's also one of the most powerful tools a marketer can deploy for customer retention, word of mouth, and customer insight..."
Added: 29 February 2008;
Page views: 1,636
Rating: 0
Votes: 0
- Set up an online corporate community minus 'brand backlash'
- There are several drivers for companies to launch and maintain online communities, by Heather Havenstein. Computerworld, 18 February 2008. "Many companies are eyeing online communities as a new way to connect with customers or market their brands. But corporate marketers should take note that social applications require them to flip traditional paradigms on their head and focus primarily on listening to customers..."
Added: 18 February 2008;
Page views: 1,381
Rating: 0
Votes: 0
- Designing online social networks: The theories of social groups
- by Lisa Halabi. Webcredible, December 2007. "Online communities (facilitated by Web 2.0) have become very important over the past few years - not only to niche communities, but now to mainstream brands. Social networking is about human connection and links between people..."
Added: 10 December 2007;
Page views: 2,419
Rating: 0
Votes: 0
- Is engaging online a substitute or supplement for real life connection?
- By Edward Andersson and Alice Casey. eGov Monitor, 12 November 2007. "What is the role of online communities? Are they going to be replacing the traditional local communities or are they going to be supporting their growth? Alice Casey and Edward Andersson from Involve discuss these questions and more..."
Added: 20 November 2007;
Page views: 1,668
Rating: 0
Votes: 0
- auDA reviews community geographic domain names policy
- auDA, 28 August 2007. "... CGDNs were launched in August 2006. auDA is conducting a 12 month review of the Policy Rules and Guidelines for Community Geographic Domain Names (CGDNs) (2006-04).The closing date for submissions is Friday 28 September 2007..."
Added: 5 September 2007;
Page views: 2,554
Rating: 0
Votes: 0
- Can Social Media Work in Big Business?
- By Aaron Shear. Search Engine Watch, June 19, 2007. "Social media is already a tough sale as is, but how do you sell it internally to a large company? As the landscape of social media continually changes with new platforms popping up almost daily, it can be difficult to know what types of social media can be productive. Below are a few suggestions that might work..."
Added: 20 June 2007;
Page views: 2,577
Rating: 0
Votes: 0
This category last updated: 8 March 2012
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