Portals and Gateways
Articles and resources about trends and issues in the implementation of portals and gateways by government to provide egovernment services.
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Renovating the Government Portal
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Citizens have always needed information from government. With the advent of online platforms in the 1990s, government portals provided an additional way for citizens to find that information.
As the unified point of access to online information from a range of diverse sources, the portal had the advantage of providing a consistent look and feel for an array of otherwise different government agencies. Bringing together a mass of aggregated government information via numerous hyperlinks on the home page, portals became the virtual front door to government.
In today's more complex digital era, with both the massive expansion of the digital consumption of information, along with the emergence (and convergence) of a plethora of new mobile devices with which access this information, the debate centres on the continuing value of such portals.
This paper explores the way online government information is discovered and accessed and the implications for government in presenting this information. In so doing, it suggests ways to renovate the portal to better meet the needs of citizens.
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Portals and Gateways - Archive
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Archived articles and resources about portals and gateways in government.
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Is the future portals or mash-ups?
- by Craig Thomler. eGov AU - eGovernment thoughts and speculations from an Australian perspective, Tuesday, November 11, 2008. "While many governments around the world pursue the 'one portal' approach, a few commentators are arguing for a different type of model - many correct doors rather than one big door. This means reaching out to embed government content in the websites citizens choose to visit rather than simply attempting to encourage all web users to go to a single central portal for all government-related content..."
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Next Government Portals to Offer More Mobility, Personalization and Simplicity
- By Matt Williams. Government Technology, November 1, 2008. "Government Web portals have come a long way since the early 1990s, when the main objective of the public sector's first foray on the Internet was posting bare-bones text, such as phone numbers and e-mail addresses..."
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Enterprise Portals Are Popping
- Jakob Nielsen's Alertbox, July 14, 2008. Summary: A usability analysis of 23 intranet portals finds strong growth, increasing collaboration features, and cross-functional governance.
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Portals in an E-Commerce 2.0 World
- By Ned Madden. E-Commerce Times, Part of the ECT News Network, 5 March 2008. "For anyone doing business online, commerce meets collaboration at a Web 2.0 portal - a mutual touchpoint for a company, its partners and customers (plus all their contacts) as well as a personalized filter of information and services found on the Web..."
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Portals in a Web 2.0 World
- By Ned Madden. TechNewsWorld, 26 February 2008. "Web 2.0 refers primarily to two major paradigm shifts in the way people use the Web: thin client computing and user-generated content. The portal plays a pivotal role in both areas. In thin client computing, data and applications are stored on Web servers, and a user has access from any computer via a Web browser, thus turning the Web into a gigantic application server - a penultimate manifestation of Web 2.0..."
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Renewing Old Portals Part II: Governance
- By The Center for Digital Government. Government Technology, January 14, 2008. "Governance is the cornerstone of the portal's foundation on which every other component rests. Even a top-notch crew - including a project management office and well-trained and experienced personnel - cannot make up for failures of governance. Many states have solid governance structures for information technology, performance and quality monitoring programs, or other cross-cutting initiatives..."
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Effective Strategies for Renewing and Upgrading Old Portals
- By The Center for Digital Government. Government Technology, January 2, 2008. "... The Center for Digital Government has been a keen observer of state and local government portals since their inception in the mid-1990s..."
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Connectors for Dashboards and Portals
- by Joe Lamantia. Boxes and Arrows, 1 November 2007. "This article is the fourth in a series sharing a design framework for dashboards and portals. Part 1 of this series, "The Challenge of Dashboards and Portals," discussed the difficulties of creating effective information architectures for portals, dashboards and tile-based information environments using only flat portlets, and introduced the idea of a system of standardized building blocks that can effectively support growth in content, functionality and users over time. In enterprise and other large scale social settings, using such standardized components allows for the creation of a library of tiles that can be shared across communities of users. Part 2 of the series, "Introduction to the Building Blocks," outlined the design principles underlying the building block system and the simple guidelines for combining blocks together to create any type of tile-based environment. Part 3 of the series, "Building Block Definitions (Containers)" described the Container components of the Building Block system in detail. Part 4 describes the Connector Components in detail..."
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Building Block Definitions (Containers)
- by Joe Lamantia. Boxes and Arrows, 26 September 2007. "This story is the third in a series of articles sharing a design framework for dashboards and portals. Part 1 of this series, "The Challenge of Dashboards and Portals," discussed the difficulties of creating effective information architectures for portals, dashboards, and tile-based information environments using only flat portlets, and introduced the idea of a system of standardized building blocks that can effectively support growth in content, functionality, and users over time. In enterprise and other large scale social settings, using such standardized components allows for the creation of a library of tiles that can be shared across communities of users. Part 2 of the series, "Introduction to the Building Blocks," outlined the design principles underlying the building block system, and the simple guidelines for combining blocks together to create any type of tile-based environment. Part 3 now describes the Container components of the Building Block system in detail..."
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Introduction to the Building Blocks The Design Behind the System
- by Joe Lamantia. Boxes and Arrows, 24 July 2007. "The Building Block System - This story continues the Introduction to Building Blocks Series. "Part 1 of this series "The Challenge of Dashboards and Portals" discussed the difficulties of creating effective information architectures for portals, dashboards, and tile-based information environments using only flat portlets, and introduced the idea of a system of standardized building blocks that can effectively support growth in content, functionality, and users over time. In enterprise and other large scale social settings, using standardized components allows for the creation of a library of tiles that can be shared across communities of users. Part two now outlines the design principles underlying the building block system, and the simple guidelines for combining blocks together to create any type of tile-based environment..."
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The Challenge of Dashboards and Portals
- by Joe Lamantia. Boxes and Arrows, 14 December 2006. "Executive Dashboards present an interesting array of design challenges ranging in all areas of user experience. Take your pick from a list that includes information and interaction design as well as information architecture. Add to that the business of creating information architecture that can provide a structure for growth and evolution. These challenges will be addressed in a six-part series over the next few months. The first article looks at problems facing dashboards which can be addressed by using a system of components that fit together to form a whole. Much like IKEA uses interchangeable islands, counters, and cupboards to create a custom kitchen, by using a system of tiles, it is possible to create an executive dashboard that effectively serves all its users..."
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Global science portal using federated search
- By Trudy Walsh. Government Computer News, 2 July 2007. "A new portal that crosses both international and database boundaries was launched recently for people interested in scientific sources that are unavailable through commercial search engines such as Google..."
This category last updated: 21 December 2011