eGovernment Resource Centre - Victoria, Australia

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Portals and Gateways

Articles and resources about trends and issues in the implementation of portals and gateways by government to provide egovernment services.

2

Site Articles

Renovating the Government Portal
Citizens have always needed information from government. With the advent of online platforms in the 1990s, government portals provided an additional way for citizens to find that information. As the unified point of access to online information from a range of diverse sources, the portal had the advantage of providing a consistent look and feel for an array of otherwise different government agencies. Bringing together a mass of aggregated government information via numerous hyperlinks on the home page, portals became the virtual front door to government. In today's more complex digital era, with both the massive expansion of the digital consumption of information, along with the emergence (and convergence) of a plethora of new mobile devices with which access this information, the debate centres on the continuing value of such portals. This paper explores the way online government information is discovered and accessed and the implications for government in presenting this information. In so doing, it suggests ways to renovate the portal to better meet the needs of citizens.
Added: 21 December 2011 Page views: 2,260 Rating: 5 Votes: 2
Portals and Gateways - Archive
Archived articles and resources about portals and gateways in government.
Added: 14 December 2005 Page views: 1,607 Rating: 0.0 Votes: 0

This category last updated: 21 December 2011