Knowledge and Information Management
Articles and resources about trends and issues in knowledge and information management in government.
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Information Sharing
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Articles and resources about trends and issues in information sharing by government.
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Knowledge Management - Archive
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Archived resources and articles about knowledge management initiatives in government.
- APQC's Knowledge Management Implementation Guides
- Provided by APQC, these implementation guides allow you to quickly build or enhance your knowledge management program. Focused on KM Strategy, KM Measurement, Communities of Practice, and transfer of best practices, these guides provide some tools to design processes and customize to your organization’s unique situation and culture.
- How can we be knowledge workers without knowledge?
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Friday, October 29, 2010. "... When it comes to online knowledge, government departments are constantly striving to achieve a balance between access to knowledge and minimisation of risks such as hacking, viruses and theft of information. This isn't an easy balance - and sometimes the approaches to filtering sites can end up with unexpected outcomes..."
- Information Is Money
- by Dan Jellinek. E-Government Bulletin issue 310, April 19, 2010. "The key to public sector efficiency savings is better information management, Chris Head, co-ordinator of Kingston University's new Information Management and Knowledge Sharing forum (IMKS), told the group’s inaugural meeting in London last week. Examples included self-service for citizens and employees through electronic means; shared services; cloud computing; process redesign; end to end automation; flexible working; or electronic procurement, said Head. 'Every approach we can think of for saving money in the public sector requires an underlying foundation of good quality information and knowledge'..."
- When do you have too much information?
- By Gerry McGovern. New Thinking, February 2, 2010. "Modern organizations have armies of people trained in producing and publishing information, but there is a huge and growing lack of people who are skilled at organizing, analyzing and prioritizing it... Take, for example, the web 'management' approach called distributed publishing. The theory was: buy the tool, train people to use it and watch them go. What happened? Each division or department that the publishing tool was distributed to sought to publish to the website with the absolute minimum resource input. If ever there was a disastrous non-strategy it is distributed publishing. It led to website junkyards full of vanity publishing and out of date garbage..."
- DocumentCloud - What is it?
- "DocumentCloud will be software, a Web site, and a set of open standards that will make original source documents easy to find, share, read and collaborate on, anywhere on the Web. Users will be able to search for documents by date, topic, person, location, etc. and will be able to do "document dives," collaboratively examining large sets of documents. Organizations will be able to do all this while keeping the documents--and readers--on their own sites. Think of it as a card catalog for primary source documents..."
- Enterprise Content Management: A Foundation for Useful Information
- By Kimberly Samuelson. Public CIO, September 22, 2009. "At its most fundamental level, government is in the business of information. Yet it's one thing to collect information, and quite another to make it useful. As simple and humble as it sounds, "usefulness" of information and systems has emerged as the gold standard. Unfortunately the sharing and usefulness of information in government are still in their infancy, according to a number of public CIOs..."
- Stimulus packages to add to rising data burden
- By Robin Hicks. FutureGov, 19 May 2009. "Government efforts to stimulate their economies will lead to a dramatic increase in the volume of digital information created, a report by EMC and IDC has predicted..."
- The Digital Universe
- EMC Corporation. "The Digital Universe Is Still Growing. In a time when so many things seem to be shrinking in response to the global economic crisis, the digital universe continues its skyrocketing growth. People continue to take pictures, send e-mail, blog, and post videos. Companies are still adding to their data warehouses. Governments are still requiring more information be kept. In fact, the creation of new digital information in 2008 actually exceeded IDC predictions by three percent. The digital universe is expected to continue to grow by a factor of almost five in the next four years..."
- Modernising case management in the public sector
- FutureGov, 12 May 2009. "Today, many federal, state, and local agencies throughout the United States have installed some type of case management system. Their attempt to coordinate with other systems or centralise the information to provide a standard approach throughout a jurisdiction has not been successful due to the complexities of their existing legacy environment..."
- Map of Knowledge
- By Nicholas Wade. The New York Times, March 16, 2009. "A new map of knowledge has been assembled by scientists at the research library of the Los Alamos National Laboratory. It is based on electronic data searches in which users moved from one journal to another, thus establishing associations between them..."
- Google changes information management
- By Gerry McGovern. New Thinking, May 7, 2007 - Volume 12 Number 18. "The success of Google proves that if you manage content professionally, tremendous value is delivered..."
- The Importance of Information Stewardship
- BPM Today, July 3, 2006. "In putting together a framework for successful information stewardship, the CIO or other top network executive needs to make clear to the business how information and business processes mesh together. This executive then champions the strategy but doesn't own the information. .."
- Feeling Content with Content Management?
- CIOs are in the thick of solving the document- and process-centric challenges facing public-sector knowledge workers, By Cheryl McKinnon. Public CIO, April 2006. "In Canada, the national government duplicated information across agencies, including 80 percent of electronic information that also was unmanaged and unstructured..."
- Telling stories is at the heart of KM
- Knowledge captured in digital systems must still be taught, experts say, By John Monroe. Federal Computer Week, May 8, 2006. "Storytelling, which comes naturally to just about everyone, could be the missing element in the many knowledge management initiatives that have failed to make an impact in the past decade, some experts say. A knowledge management system is intended to make the expertise of top-performing individuals available throughout an organization and shorten the learning curve for new or less experienced employees..."
- Search fusion
- Support grows for new way to integrate information analysis and retrieval tools, By Brian Robinson. Federal Computer Week, April 10, 2006. "Despite the hype surrounding popular search engines such as Google and Yahoo, the kind of keyword search technology those services use are not enough to satisfy many of the government’s industrial-strength information management requirements. With agencies riding herd on an expanding amount of unstructured information contained in Web sites, e-mail messages and other file formats, the government must address a critical need for tools to help people make sense of the online information, not simply search for the occurrence of a handful of words..."
This category last updated: 22 December 2011