Articles and resources about trends and issues in electronic records, records management and electronic document management systems used by government.
This category last updated: 7 February 2013
Tweets in danger of vanishing
- By Julian Bajkowski. Government News, Thursday, 10 January 2013. "The custodians of the world's official records are slightly anxious and it shows... But it's not the paper world that's creating a stir at the International Council of Archivists Congress 2012. It's preserving Twitter, Facebook, YouTube and the exploding stream of social media traffic and digital documents through which an increasing number of governments are communicating to their constituents..."
Are social media e-discovery's next nightmare?
- by Barry Murphy. Computerworld, 20 August, 2012. "People who have been involved in the challenges of e-discovery for a while remember when email arrived on the scene nearly two decades ago. It changed the way people collaborate and left companies with mounds of digital information that was costly and time-consuming to sort through when litigation struck.
The arrival of social media is in many ways a repeat of those challenges. As was true of email, social media comes with new metadata and formats. But because of the similarities, there is an opportunity to avoid the mistakes made with email. One thing is clear: Companies that dive into social media without the right policies and solutions to govern usage will encounter information governance and e-discovery nightmares down the road..."
Best Practices Study of Social Media Records Policies - in pdf format (646kb)
- (This document requires the use of Adobe Acrobat Reader). ACT-IAC Collaboration & Transformation (C&T) Shared Interest Group (SIG), American Council for Technology / Industry Advisory Council, March 2011. "The purpose of this study is to build a discussion around the use of Web 2.0 collaborative technologies, also known as social media, to help government and its citizens connect more closely, collaboratively, and openly. The study involved interviews at 10 agencies regarding records management processes addressing the use of social media. The C&T SIG sought to explore and capture government best practices of retention policies for social media used to support agency missions..."
A Gov 2.0 spin on archiving 2.0 data
- A grass-roots approach to archiving social media records could save money and increase collaboration, By Brand Niemann. Federal Computer Week, January 27, 2011. "Agencies that struggle to preserve their growing volume of social media records ought to look to an untapped resource: their own employees. I have preserved the record of my work for the federal government for the past 30 years, especially the past 10 years. Based on that experience, I believe agency administrators, CIOs, chief knowledge officers and senior managers should encourage individuals in their organizations to be information architects and preservationists for their own information..."
E-Discovery of Social Media Continues to Challenge Organizations
- By Matt Williams, Associate Editor. Government Technology, June 18, 2010. "Meeting the challenge of responding to e-discovery continues to worry business organizations, according to a recently released study from the Deloitte Forensic Center think tank, which found that more than six out of 10 respondents said their companies "were concerned" about records requests from social media... governments should take additional steps to ensure e-discovery for mediums like Twitter and Facebook..."
The Second Age of e-Discovery
- Good governance - and the law - mandate that companies invest in e-discovery solutions for tracking down messages and files in the event of a probe, by Martin Veitch (CIO (UK)). CIO, 8 August 2008. "E-discovery is a relatively new concept that describes the process by which information is recovered from corporate networks, usually to answer the demands of regulators or the law. It is a subject close to the hearts of CEOs everywhere, given the stringent penalties and resulting brand damage that have been applied to companies unable to provide information on demand..."
Search at the foundation of the enterprise
- By John Alber. Computerworld, March 7, 2008. "Executive summary - Businesses are being overwhelmed with electronic records. Enterprise search offers a promising way to deal with the growth of electronically stored information (ESI). However, not all search technologies are well adapted to serve as the search backbone for an enterprise. While keyword searching may help find some documents, more sophisticated search technologies are called for to assimilate and organize content across the enterprise..."
- Will Anyone Be Able To Read Your Important Digital Documents 200 Years From now? Apago, Inc. A software program which supports both verification & automatic correction of PDF/A.
Death of the Paper Tiger
- by Tony Bosworth. CIO, 9 May 2006. ""A DMS (document management system) is an excellent start for a government department because it gets all of the documents into a central place. But that's really all it does," says Jamie Wodetzki, CEO of SpeedLegal, a Melbourne-based company providing specialist DMS to government and financial institutions. Wodetzki says that the fundamental purpose of the DMS is to get the useful documents into some central place, "where people can find them and keep track of them and find out who has done what and when"..."