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Usability Testing - Topics A-Z
Topics A-Z listing of articles and resources about best practice approaches in the usability testing of websites.
1
Site Articles
- Usability Testing - Archive
- Articles and resources about usability testing.
Added: 16 December 2005
Page views: 2,664
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- Product Review: Mobile Prototyping and Testing with Justinmind
- By Afshan Kirmani. UX Matters, Published: October 8, 2012. "... Justinmind Prototyper lets you create prototypes of applications for mobile devices, test them, and publish them online, so you can share them with clients. I've found that the latest version of this prototyping platform offers greater value with respect to mobile design and testing, as follows..."
Added: 10 October 2012;
Page views: 271
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- Tips on Prototyping for Usability Testing
- By Jim Ross. UX Matters, Published: October 8, 2012. "Because user research studies peoples' behavior, the most effective research techniques involve observing participants doing things and talking about what they’re doing. Research that focuses on opinions and discussions of behavior in the abstract isn't as useful, because it's difficult for people to talk about their behavior out of context or to evaluate a design without using it. Therefore, the best way to evaluate a new design is to create a prototype and give participants something concrete to interact with and react to. However, there are some differences between testing a prototype and testing a fully functional Web site or application. In this column, I'll provide some tips that can make your usability studies more successful and help you to avoid problems when testing prototypes..."
Added: 10 October 2012;
Page views: 208
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- Traveling Usability Lab
- Jakob Nielsen's Alertbox, September 10, 2012. "Summary: User testing can be done anywhere; witness our international studies, carried out with equipment that fit in a carry-on bag. It almost doesn't matter where you conduct user testing. If you're lucky, you have a fancy usability laboratory with multiple cameras and one-way mirrors. The key benefit of such labs is the ability to stick observers in a separate observation room and leave the user and facilitator alone to concentrate on the test tasks..."
Added: 11 September 2012;
Page views: 246
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- Observing User Research
- By Jim Ross. UXmatters, Published: August 6, 2012. "It's usually a great idea to invite others to observe user research. There's nothing more impactful than seeing people perform their tasks and encounter problems firsthand. Observation promotes empathy for users and the problems they face. For those who already believe in the value of user research, observation can strengthen their commitment to it. And actually observing user research can convert nonbelievers. On the practical side, observation saves time. A team that has observed your user research sessions can quickly discuss findings, formulate conclusions, and decide on what changes to make based on their direct observation of the sessions. However, if you don't manage observers properly, they can have a negative impact on your research..."
Added: 9 August 2012;
Page views: 238
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- Modifying Your Usability Testing Methods to Get Early-Stage Design Feedback
- By Michael Hawley. UXmatters, Published: July 24, 2012. "When you're designing something new, it's desirable to seek feedback on your design direction from potential users early in the design lifecycle. To elicit this feedback, you may set up sessions that look a lot like qualitative usability tests: one-on-one sessions with a moderator, in which participants work their way through a series of tasks using design artifacts. However, many traditional elements of usability testing protocols were originally developed as a means of discovering usability problems such as confusing labels and poorly placed buttons. In the very early stages of creating a new design, our priority is not generally finding usability problems per se, but rather answering high-level questions about requirements, users' preferences for alternative design approaches, or the overall viability of a proposed design. So, if your goal is not identifying usability problems, is usability testing a valid approach to eliciting early-stage feedback? How should you adjust your approach to get feedback that informs your overall design direction and inspires innovation?..."
Added: 8 August 2012;
Page views: 208
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- Beyond Usability Testing
- by Devan Goldstein. A List Apart Magazine, July 31, 2012. "Usability testing and its discontents - As web professionals, we're accustomed to putting out fine websites based on best practices, analytics data, competitor review, secondary research, and our own expertise. Talented as we may be, though, it can be hard to stay aggressively committed to optimizing the user experience when more powerful and immediate success indicators like client satisfaction, aesthetic appeal, and ease of development and maintenance all compete for our attention. To overcome these boundaries on the empathy that we can extend to our sites' imagined visitors, there's no substitute for research conducted with actual users..."
Added: 2 August 2012;
Page views: 193
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- Five Second Test Tool
- "Landing page optimization for your mocks and wireframes. Fivesecondtest helps you fine tune your landing pages and calls to action by analyzing the most prominent elements of your design..."
Added: 16 February 2012;
Page views: 351
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- Common Web Site Usability Mistakes
- by Kim Krause Berg, cre8pc, January 3, 2012. "... To understand if your web site is meeting its usability requirements, ask people to take it for a spin and try it out—and more specifically, to see if they can answer the following questions: - What is the purpose of the site? - What need does it fulfill for me? - Is it responsive to my emotions?..."
Added: 16 February 2012;
Page views: 329
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- 45 Awesome Posts on A/B, Multivariate, and Usability Testing
- By Kristi Hines, Unbounce, December 7, 2011. "... These 45 posts from 2011 will teach you all you need to know about A/B testing, multivariate testing, and usability testing for copy, design, landing pages, PPC, and much more..."
Added: 22 December 2011;
Page views: 637
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- 10 Essential Usability Metrics
- by Jeff Sauro. Measuring Usability, November 30, 2011. "There isn't a usability thermometer to tell you how usable your software or website is. Instead we rely on the impact of good and bad usability to assess the quality of the user experience. Here are 10 metrics you should be familiar with and ready to use in any usability evaluation..."
Added: 7 December 2011;
Page views: 454
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- Accuracy vs. Insights in Quantitative Usability
- Jakob Nielsen's Alertbox, November 21, 2011. "Summary: Better to accept a wider margin of error in usability metrics than to spend the entire budget learning too few things with extreme precision.
Added: 21 November 2011;
Page views: 228
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- The Value of Customer Journey Maps: A UX Designer's Personal Journey
- By Joel Flom. UXMatters, Published: September 7, 2011. "... In this article, I'll attempt to illustrate the virtues of customer journey maps, the necessary ingredients that make them an intelligent deliverable that encourages conversation and collaboration, and the role they can play in effecting real change in large organizations..."
Added: 8 September 2011;
Page views: 493
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- Test usability in development
- Usability One, September 2011 Newsletter. "... This article will outline some of the activities that can be done to involve users throughout the development process and how the outputs of each activity will benefit the final interface..."
Added: 8 September 2011;
Page views: 415
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- Do's and Don'ts for Focus Groups
- By Demetrius Madrigal and Bryan McClain. UXmatters, July 4, 2011. "Focus groups have gotten a bad rap over the years as UX research has shifted away from this very traditional method of market research. But focus groups can be quite useful for UX research if we approach them properly. This month, we’ll talk about ways you can get the most out of focus groups and apply the method properly to avoid the pitfalls that many people commonly encounter..."
Added: 6 July 2011;
Page views: 948
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- The Myth of the One-Way Mirror
- By Demetrius Madrigal and Bryan McClain. UXMatters, June 7, 2011. "Since the early 1970s, professions such as user experience, market research, advertising, and law enforcement have been using rooms that have one-way mirrors—like the one shown in Figure 1—to enable direct observation of research participants—and suspects. For both user experience and market research, the main impetus for using a lab with a one-way mirror is being able to invite designers, investors, and engineers to observe how participants react to products and services. We've worked with quite a few clients who felt that this is the only way to do user research. But, in reality, observing participants through a one-way mirror is just one of many approaches to research and, like all approaches, has its advantages and disadvantages. In this column, we'll outline the challenges of using labs with one-way mirrors, share user feedback on such labs, and offer effective alternatives from current practice..."
Added: 29 June 2011;
Page views: 708
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This category last updated: 10 October 2012
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