Text Messaging - Topics A-Z
Topics A-Z listing of articles and resources about the use of text messaging by government to provide egovernment services.
- Global Digital Communication: Texting, Social Networking Popular Worldwide - Report
- Pew Research Centre, 20 December 2011. Survey Report - "Cell phones are owned by overwhelmingly large majorities of people in most major countries around the world, and they are used for much more than just phone calls. In particular, text messaging is a global phenomenon – across the 21 countries surveyed, a median of 75% of cell phone owners say they text..."
- Texting, Social Networking Popular Worldwide
- Pew Research Center, December 20, 2011. "Two kinds of digital communication that have grown increasingly popular in the United States -- texting with cell phones and use of social networks -- are also popular in many places around the world.
Text messaging is a global phenomenon. Across the 21 countries surveyed by the Pew Research Center's Global Attitudes Project, a median of 75% of cell phone owners say they text. Texting is widespread in both wealthy nations and the developing world. In fact, it is most common among cell phone owners in two of the poorest nations surveyed: Indonesia and Kenya..."
- SF Hackathon Produces Legislative Alert App Prototype
- By Sarah Rich. Government Technology, December 12, 2011. "Developers gathered over the weekend in San Francisco to compete in a 24-hour hackathon in an effort to build apps that benefit the community and help government agencies embrace transparency.
Of the completed and nearly completed products from the event, one team developed an app prototype that would send out legislative alerts via text message.
The hackathon, hosted by IT firm Granicus in partnership with CityCampSF, was a day-long event held Saturday, Dec. 10, that finished on Sunday, Dec. 11, to promote open data in government. Within the limited time frame, developers worked in teams to develop apps that help make government data more accessible..."
- Mobile's role in bridging the digital divide
- by James Taylor. Government Digital Service, 11 November 2011. "The GDS mobile team made a trip to Chiswick last week to OpenMarket, providers of our SMS delivery platform and shortcode number, to find out a bit more about how we could be making better use of SMS technology.
Whilst you might assume that the role of SMS in the digital world is dwindling, it’s important to remember that only 74% of adults have access to broadband at home, compared to 91% of adults who have a mobile phone. In the UK, 129 billion text messages were sent last year, that’s risen by 2000% over the past decade. You can read the full report on the Ofcom website..."
- Phoning or texting patients cuts missed appointments by a third
- Review of 29 academic studies finds that texting or calling patients before healthcare appointments significantly reduces non-attendance, by Gill Hitchcock. Guardian Professional, Tuesday 27 September 2011. "The number of patients failing to turn up for hospital appointments can be reduced by 34% using SMS text message or phone reminders, according to review carried out by telemedicine specialists at the university hospital of North Norway..."
- Americans and Text Messaging
- by Aaron Smith. Pew Internet and American Life Project, September 19, 2011. "... Some 83% of American adults own cell phones and three-quarters of them (73%) send and receive text messages. The Pew Research Center’s Internet & American Life Project asked those texters in a survey how they prefer to be contacted on their cell phone and 31% said they preferred texts to talking on the phone, while 53% said they preferred a voice call to a text message. Another 14% said the contact method they prefer depends on the situation..."
- FEMA Launches Mobile Apps For Disaster Preparedness
- Mobile application and text-message update service will help people become better prepared before emergencies happen, By Elizabeth Montalbano. Information Week, August 26, 2011. "The Federal Emergency Management Agency (FEMA) has launched new mobile applications to help people prepare for emergencies just as Hurricane Irene is threatening the U.S. East Coast..."
- New Digital Tools: FEMA App and Text Message Updates
- Posted by: Shayne Adamski, Senior Manager, Digital Engagement. FEMA Blog, August 26, 2011. "As Hurricane Irene threatens the East Coast, I'm excited to announce FEMA's gone mobile (again). I wanted to share two new ways you can get information about how to prepare for and recover from hurricanes and other disasters on your mobile devices, and here's Administrator Fugate to introduce one of them (and then continue reading for even more details)..."
- Foreign Office trials emergency text service
- Text service will provide people with 'essential advice' in the event of a crisis, by Sade Laja. Guardian Professional, Friday 12 August 2011. "The Foreign and Commonwealth Office (FCO) has teamed up with network provider Vodafone to trial a free text messaging service for British citizens who are in other countries when there is a major crisis, such as a natural disaster or civil unrest..."
- Durham, N.C., Begins Public Pilot for Texting 911
- By Corey McKenna. Emergency Management, August 11, 2011. "While texting has become a popular mode of communication, enabling public safety answering points to join the conversation in times of emergencies has proven difficult.
Durham, N.C., began accepting text messages sent to its 911 dispatch center by Verizon Wireless customers on a pilot basis on Aug. 3. The test is expected to run through January 2012..."
- SMS warnings dissected in floods report
- By Luke Hopewell, ZDNet Australia, August 2nd, 2011. "Months after the flood waters have subsided from the streets of Brisbane and the Lockyer Valley, an inquiry into the disaster has handed down its interim report to the government, calling for smarter early warning systems..."
- SMS and MMS to deliver government services
- Queensland Government turns to short message services (SMS) as a service delivery medium, by Tim Lohman (Computerworld). CIO, 15 March, 2011. "The Queensland Government is to source SMS and MMS services as part of a new common use whole-of-government supply strategy. According to government documents, the services will improve government service delivery for Queensland government departments and agencies, and gain cheaper messaging services through aggregated purchasing..."
- FCC Looks To Modernize 911 With Text Messaging
- By Audrey Watters. Read Write Web, December 22, 2010. "The Federal Communications Commission has opened a Notice of Inquiry, seeking public comment on how best to update the nation's 911 services. The FCC wants to expand 911 beyond the phone call for help, bringing advanced communication technologies to the decades old emergency program..."
- Alabama Cracks Down on Fishing Violations With Text-a-Tip Program
- By Sarah Rich. Government Technology, December 7, 2010. "Alabama is casting a net over saltwater fishing violations with a new program that allows the public to anonymously report such violations via text message..."
- HHS to help push 'text4baby' service to 1 million
- Mobile health application sends text messages to pregnant women, By Alice Lipowicz. Federal Computer Week, November 10, 2010. "The Health and Human Services Department is joining a partnership that seeks to expand the text4baby program, which offers free health information and updates to expectant and new mothers via mobile phones, officials have announced..."
This category last updated: 22 December 2011