Singapore - Topics A-Z
Topics A-Z listing of articles and resources about egovernment activities in Singapore.
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e-Government - Singapore - Archive
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Archived articles and resources about e-Government activities in Singapore.
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The challenges of delivering citizen centric services in Hong Kong and Singapore
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In this study, 54 Hong Kong and 56 Singaporean civil-service IT managers were surveyed. Nearly two-thirds of the survey respondents believe there will be growth in workflow connectivity between governmental organisations and agencies (GOAs), and that this will be seen over the coming five years.
Nearly three-quarters of respondents indicated that the majority of workflow connectivity would involve information transfer across GOAs in response to serving the public.
More than 80% said they currently manage workflows that involve other GOAs.
- Singapore i-Government
- Infocomm Development Authority of Singapore - "Our vision is to be an Integrated Government (iGov) that delights customers and connects citizens through the use of infocomm technology. To achieve an iGov, we have to hasten the reworking of backend processes that cut across agencies to strengthen customer-centricity in service delivery. Our next step will be shift the focus from front-end to backend integration, and to advance from integrating services to integrating Government. In 2010, we envision a Government that intelligently addresses customers’ needs and delivers quality services that delight them. We aim to engage citizens in policy formulation and provide information that is interesting, relevant and useful. Above all, we aspire to be innovative in creating new value within the public sector as well as for the economic sectors..."
- SingTel wins Singapore G-Cloud tender
- By Kevin Kwang, ZDNet Asia May 15, 2012. "Singapore telecoms operator SingTel clinches two tenders on offer by the Infocomm Development Authority of Singapore (IDA) to not only provide the private cloud infrastructure for all government agencies but public cloud services as well..."
- Online portal helps citizens prepare for emergencies
- By Daryl Yam, The New Paper, Monday, April 9, 2012. "Singapore - One morning, you turn on the TV and find out that Singapore is in full quarantine because of an outbreak of bird flu.
To contain the outbreak, people are advised against leaving their homes. Shops across the island are told to shut.
For how long, nobody knows.
If such an emergency occurs, would you know what to do?
To ensure that Singaporeans are prepared for all manner of emergencies, the Government has revamped its online crisis portal to provide more information and updates on handling emergencies..."
- REACH - reaching everyone for active citizenry@ home
- Provided by the Government of Singapore. "... was launched in October 2006 when the Feedback Unit was restructured to move beyond gathering public feedback, to become the lead agency for engaging and connecting with citizens. REACH was also appointed as the Singapore Government’s e-engagement platform in January 2009.
The three key roles of REACH are to:-
- Gather and Gauge Ground Sentiments;
- Reach Out and Engage Citizens;
- Promote Active Citizenry through Citizen Participation and Involvement..."
- Singapore steps up citizen outreach
- By Xinghui Guo. FutureGov, 13 December 2011. "Reaching everyone for active citizenry@ home, or REACH, Singapore Government’s Engagement Platform, reveals that the number of feedback inputs in receives from citizens has risen significant in 2011..."
- Singapore launches universal authentication token
- By Richard Pain. FutureGov, 13 December 2011. "Singapore government has launched a new universal token, as part of the National Authentication Framework.
The token, called OneKey, is managed by a subsidiary of Infocomm Development Authority of Singapore (IDA), the statutory board which functions as the country’s infocomm industry champion, the national infocomm master-planner and developer, and the Government Chief Information Officer..."
- Singapore police's Facebook presence helps solve crime
- By Xinghui Guo. FutureGov, 25 November 2011. "The Singapore Police Force (SPF) has made its first 'Facebook arrest' after a netizen responded to SPF's appeal for information on its Facebook page about an unsolved crime..."
- Singapore to launch next-gen e-payment in 2012
- By Clarice Africa. FutureGov, 27 October 2011. "By the middle of 2012, consumers will be able to enjoy the convenience of paying for their purchase at more than 20,000 retail points and taxis by using their Near Field Communication (NFC)-enabled mobile phones. In a similar note, businesses will be able to provide interactive and targeted contents to consumers through NFC-enabled digital signages located at more than 600 locations throughout Singapore, as part of the Infocomm Development Authority’s (IDA) Next Generation e-Payment Programme..."
- Singapore govt reiterates value of social media
- By Xinghui Guo. FutureGov, 24 October 2011. "The Ministry of Information, Communications and Arts (MICA) is looking to facilitate whole-of-government efforts to leverage social media platforms in a bid to better inform, consult and engage with the Singapore public..."
- Singapore Management University and Tata Consultancy Services announce creation of iCity Lab
- TATA, August 8, 2011. "Collaboration agreement and TCS's S$6-million investment lays foundation for research and development of cloud-based IT solutions for intelligent cities in Asia and worldwide
Mumbai / Singapore: Tata Consultancy Services (TCS), a leading IT services, business solutions and consulting firm, and the Singapore Management University (SMU) announced the establishment of the TCS-SMU iCity Lab to be located at SMU.
The collaboration agreement signed states that the two organisations are partnering to create a new research facility to develop industry standards and IT frameworks for the emerging intelligent city (iCity) model of urban development. TCS will initially directly invest S$6 million in the new TCS-SMU iCity Lab over the next three years..."
- Singapore Uni Launches 'ICity' Project
- By Anshupriya Jha. FutureGov, 8 August 2011. "Singapore Management University is establishing a research lab for developing cloud-based IT solutions for cities across the globe, and especially in Asia..."
- Going Mobile: The Future of e-Government Services In Singapore
- By James Kang, Singapore Government CIO. eGov Monitor, 3 August, 2011. "Singapore CIO explores the evolution of eGovernment in the island nation and discusses the next steps in taking public sector mobile and building common platforms with other stakeholders.
Singapore is standing at the forefront of the new technology frontier. According to the Infocomm Development Authority of Singapore (IDA), Singapore's mobile penetration rate is now 144%, meaning that many Singaporeans carry more than one mobile phone. Household broadband penetration rates are also at a record high of 82%..."
- Singapore govt to set up private cloud
- By Xinghui Guo. FutureGov, 5 July 2011. "Come end of 2011, the Singapore government will call an open tender for Central G-Cloud, a private government cloud for whole-of government use where security and governance requirements cannot be met by public clouds..."
- E-government Sector Development 101
- Posted by Laurence Millar. Governing People, June 24, 2011. "Singapore reclaimed a leadership role in e-government and ICT sector development with the announcement this week of eGov2015 and the third call for Cloud Computing Proposals.
Their approach to cloud computing is an outstanding example of sector development – both strategy and execution..."
- "The Future of e-Government" - The Singapore Perspective
- By Mr Teo Chee Hean, Deputy Prime Minister, Singapore. eGov Monitor, Published Tuesday, 28 June, 2011. "Singapore Government would embrace new technologies and facilitate collaboration between citizens, the private sector and the public sector to deliver sustainable public value - Deputy PM Teo Chee Hean pledged..."
This category last updated: 17 May 2012