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ROI and Risk Management: Benefits of User-Centered Design

Federal Web Managers Council. Webcontent.gov, September 15, 2009. "Return on Investment (ROI) is a technique for determining if the resources you spend on your website are yielding successful information and services. User–centered design gives you practical ways to measure the effectiveness and efficiency of your website from your customers' perspective, which helps you earn a positive return on investment..."

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Added: 10 March 2010 Page views: 1,363 Rating: 0 Votes: 0
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Last updated: 10 March 2010