Ontario - Topics A-Z
Topics A-Z listing of articles and resources about egovernment activities in Ontario.
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eGovernment - Ontario - Archive
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Archived articles and resources about egovernment activities in Ontario.
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The Customer is Always Right - Service Ontario Webcast - Serve You Right, Melbourne, September 2011
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Paper presented by Richard Steele, Assistant Deputy Minister, Service Ontario, at the Serve You Right Conference, Melbourne, September 15-16, 2011. Service Ontario's six key priorties: customer centred brand, superior customer service, integrated service offering, cost effective service delivery, strong partnerships, and high performance organization.
- Ontario moves toward digital court records
- by Drew Hasselback. Financial Post, May 9, 2012. "A three-year-old plan to modernize Ontario's antiquated court management system is taking shape, based on a disclosure in the province's recent budget.
The budget document promises a move toward 24-hour online access to the province's court system..."
- Transparency isn't a cost – it's a cost saver (a note for Governments and Drummond)
- by David Eaves. 16 February 2012. "Yesterday Don Drummond - a leading economist hired by the Ontario government to review how the province delivers services in the face of declining economic growth and rising deficits - published his report..."
There is much to commend, it lays out stark truths that frankly, many citizens already know, but that government was too afraid to say aloud. It is a report that, frankly, I think many provincial and state governments may look at with great interest since the challenges faced by Ontario are faced by governments across North America (and Europe).
From an IT perspective - particular one where I believe open innovation could play a powerfully transformative role - I found the report lacking..."
- Public Services for Ontarians: A path to sustainability and excellence
- The Drummond Commission on the Reform of Ontario's Public Services, February 2012. "... Ontario must be the leader in shifting public services from a reactive to a proactive mode. Whether it is health care, social services, education, training, economic development or almost anything else, governments typically patch up things once something has gone wrong. Ontario must shift to foreseeing problems and cutting them off before they develop. This in turn requires a government with a serious research capacity, both internally and through what it can draw from the outside.
The Commission has made hundreds of recommendations for improving the effectiveness and efficiency with which public services can be delivered..."
- Ontario should outsource IT further: Report
- By Howard Solomon. IT World Canada, 15 February 2012. "The debt-laden province needs to look at shifting as much of its information technology systems as it can to the private sector, says commission.
Ontario should outsource as much of its in-house information technology systems as it can, the Drummond commission on cutting the province's billion-dollar deficit has recommended..."
- More Ontarians Turning To Ontario.ca
- Fast, Convenient Services Available Online. Ontario Newsroom, December 17, 2011. "Even more families are turning to Ontario.ca for help with their busy lives and to get fast, convenient access to government information and services.
Ontario.ca received over 15 million visits this year, with the most popular information searches including tips and suggestions on avoiding traffic jams, exploring outdoor activities and creating great homegrown meals. Ontarians were also looking for information about schools, finding a family doctor, and tax credit and benefit programs..."
- eHealth: Half of Ontario health records to be electronic by 2013
- By Tanya Talaga. The Star, May 11 2011. "In two years, half of all Ontario residents will be able to walk into a health clinic and have a doctor access their up-to-date personal electronic health record. The once-troubled eHealth Ontario agency will announce Wednesday it is spending $72 million to link 700 health providers from 43 Toronto area hospitals and 201 long-term care facilities to a single electronic health record system known as ConnectingGTA. ConnectingGTA will essentially translate and link up digital information from 700 sites so doctors can access each patient’s personal electronic medical record..."
- Ontario privacy act a model for feds: watchdog
- CBC News, Tuesday, November 9, 2010. "The federal government should look to Ontario's privacy legislation when devising better ways to safeguard Canadians' health information, the province's information and privacy commissioner said Tuesday..."
- Ontario Court Forms Assistant
- "The Assistant can help you to complete the following small claims and family court forms. Once you select a form, you will answer a series of questions. The Assistant will use your answers to create the court form. You can print and save your forms and take them to the courthouse to be filed."
- McGuinty Government Launches New Tool To Help Court Users
- Government of Ontario, Newsroom, May 3, 2010. "Ontario is taking the next steps in its family justice reforms by providing information sessions and launching an online tool to complete legal forms..."
- Making It Easier To Register Newborns in Ontario
- Government of Ontario, March 10, 2009. "... The fully-electronic Newborn Registration Service lets parents complete all three processes in one easy-to-use online form that reduces the amount of waiting and processing time. It also saves them the fee that some municipalities used to charge for birth registration..."
- Ontario boosts diversity with staff collaboration Web site
- By Brian Jackson. ITbusiness.ca, 11 September 2008. "Secretary of the Cabinet for Ontario government Shelly Jamieson opened up Showcase Ontario by saying IT is integral to acheiving the government's plan over the next several years..."
- Ontario grapples with content management issues
- By Shane Schick - ComputerWorld Canada, 10 September 2008. "The province is looking for a single vendor to sort out its electronic information needs, but experts at Showcase Ontario say there’s a lot of prep work involved first. Take the mystery of the 'O' drive..."
- Want a New Job? Try Fighting a Virtual Fire Before Putting on the Heavy Suit - and You Won't Get Burned
- New York, NY, PRWEB, April 23, 2008."TheSLAgency launches an innovative job recruitment program for a government client in Second Life. Job hunters will interact with a unique career recruitment experience in Second Life as potential firefighters, medical technicians and others can virtually hone their skills before interviewing for Public Service jobs... The interactive career experience, built to showcase the range of jobs available in Canada's provincial Ontario Public Service, allows users to fight virtual fires, to analyze traffic patterns using live video feeds from throughout Ontario, and to virtually test water samples for pathogens and other nasty things. The goal? To create a better awareness for the breadth of jobs in one of Canada's most exciting provinces..."
- ServiceOntario Expanding Services In Nipigon
- McGuinty Government Makes Access To Government Services Easier And Faster. Ministry of Government and Consumer Services, Toronto, April 8, 2008. "Ontario is making it easier for residents of Nipigon to get fast, easy and convenient access to a broad range of government services - including driver and vehicle licensing services. Starting on April 2, 2008, ServiceOntario - Nipigon offers a range of driver and vehicle licensing services, including driver's licence and licence plate sticker renewals, change of address on a driver's licence, used vehicle information packages and regular and personalized licence plates..."
- Life Events - Ontario
- Government of Ontario, Canada. "Significant changes come into everyone's life - such as birth, marriage, retirement, and even losing one's wallet! It is also true that into the life of every business there is a series of predictable events such as the registration of a new business or relocation of a business or government forms and reports associated with various stages in a business' life. We call these life events. The Ontario government is using Life Events as a new way to organize information and services - in groupings that cross government jurisdictions and ministerial lines in order to bring everything on a subject together in one place..."
This category last updated: 11 May 2012