Local Government - Topics A-Z
Topics A-Z listing of articles and resources about the implementation of egovernment within local government.
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2010 New Zealand Local Government Website Survey Results
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In New Zealand, the Association of Local Government Information Management (ALGIM) conducts an annual survey of local council websites to assess them from both a technical and content point of view. The external review of all 85 Local Councils looks at compliance against New Zealand Government web standards for information and services content.
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Connected councillors: a guide to using social media to support local leadership
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The Connected Councillors guide is meant as a brief introduction to social media for councillors, outlining how social media can be used to: support councillor's leadership roles; create a space for community conversation; keep a finger on the pulse of local needs; campaign for political office and on important local issues. It is targeted particularly at councillors who have some IT skills, and would like to know more.
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Daniel O'Neil - 15-second Case Studies in Open Government Data
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Paper presented by Daniel O'Neil at the Gov 2.0 Expo in Washington DC on Wednesday 26 May 2010. EveryBlock filters an assortment of local news by location so you can keep track of what's happening on your block, in your neighborhood and all over your city.
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Local by social: How local authorities can use social media to achieve more for less
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Social media are changing the world in which we work, socialise and govern, and in many different ways. From Twitter to eBay, Facebook to YouTube, new tools are emerging every year that place the connecting power of the internet in the hands of every one of us. Marketing and sales teams are discovering lucrative new channels; staff and employers are experiencing a change in their relationships; the news and public accountability are swifter and more challenging; and the power of individuals to spread messages is now significant enough that no company or government can ignore it.
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Local Government 2.0 - Current practice and development opportunities
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Social media in Local Government a few examples - and ways ahead
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Local Government Guide to Social Media
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Presentation by Jason Dawson to SOLGM Local Government Communications Forum, 24 May 2010, Wellington, New Zealand. Why should local government use social media? It's free! It's easy to use. It's fast. Reach.
- Community service portals: engagement and enhanced services?
- Councils shouldn't be afraid to invest in technology to create community hubs. They will save money in the long run, by Paul Smith. Guardian Professional, Tuesday 3 April 2012. "Could local government close the service funding gap by using community service portals? The idea has smouldered in the corridors of Whitehall and among local government IT managers without ever really catching fire.
In theory, moving local authorities' counter-based services entirely online could find billions of pounds of savings over the long term. Research carried out by Socitm originally identified potential savings of between £4.83 and £9.56 for each transaction when using online services instead of traditional face-to-face methods..."
- Civic Engagement and Local E-Government: Social Networking Comes of Age - in pdf format (372kb)
- (This document requires the use of Adobe Acrobat Reader). University of Illinois at Chicago, College of Urban Planning and Public Affairs. By Karen Mossberger, Department of Public Administration, Yonghong Wu, Department of Public Administration. Research supported by the Institute for Policy and Civic Engagement, February 13, 2012. "This study examined features on local government websites that could contribute to civic engagement, through 1) information about government and community, and 2) through interactive or participatory opportunities online. The research is based on content analysis of government websites in the 75 largest U.S. cities and 20 largest Illinois cities between March and the beginning of May 2011. Cities were ranked using a composite score with 94 criteria for council manager governments, and 90 for governments without city managers..."
- Five Transparency Best Practices for Local Governments
- Utah Transparency Project, 6 March 2012. 1. [CITY/COUNTY] will establish a single "Open Government" webpage which...; 2. Government information will be collected, generated and maintained in a digital form and made available on the open
government webpage; 3. Emails, instant messages and other electronic communications made with government supplied equipment will be considered public records...; 4.Elected officials and non-elected senior administrators will...; 5. Policy and deliberative bodies will strive to make all public meetings truly transparent by..."
- 5 Best Practices for Open Local Government
- By Noelle Knell. Government Technology, April 6, 2012. "Utah continues to win accolades for its online presence, adding honors late last month for its Utah Connect Portal, which unites Utah-related social media feeds from all levels of government. The American Council for Technology-Industry Advisory Council recognized Utah Connect for excellence in social media with an Excellence.gov award.
But students at the University of Utah want to make sure those high standards are upheld by local governments in Utah too. Focusing specifically on open government practices, the Honors College Think Tank on Transparency and Privacy recently evaluated 16 local governments, discovering a wide variety of policies now in use.
As a result of their study, the students are embarking on a statewide initiative to encourage local governments to operate more openly. Drawing on their own findings, as well as expertise from well-known open government advocates, including the Sunlight Foundation, the students will officially launch the Utah Transparency Project at a press conference Wednesday, April 11..."
- Socitm issues stark warning to councils: your websites are failing
- Posted by Gary Flood. Public Technology, 27 March 2012. "Warning to Town Hall leaders: make 'radical' changes to the way you govern and manage websites and adopt a new model for future development, or face declining into irrelevancy.
In other words – the public doesn't care about your latest news. It wants to use your site to do something.
That's the stark warning from local government ICT leadership group Socitm, whose Insight team's Better Connected 2012 analysis also says the world is moving 'relentlessly' towards digital delivery..."
- A definition for civic innovation
- by Alex Howard. Gov20.Govfresh, March 16, 2012. "... a better definition for civic innovation might be a new idea, technology or methodology that challenges and improves upon existing processes and systems, thereby improving the lives of citizens or the function of the society that they live within.
Like the definition? Dislike it? Have ideas to improve it?..."
- Why aren't councils 'getting' Twitter?
- Public Technology, 15 December 2011. "Social media has the potential to revolutionise the way that local government communicates with citizens and save money, amid unprecedented challenges and huge financial pressures across the public sector faces.
John Shewell, head of communications at Brighton & Hove City Council, says social media is proving to be an 'invaluable new tool'’ as local public services are forced to find more efficient and effective ways to engage with people..."
- The Code of Recommended Practice for Local Authorities on Data Transparency
- Department for Communities and Local Government, 29 September 2011. "... The Code sets out key principles for local authorities in creating greater transparency through the publication of public data. The Code does not replace or supersede the existing legal framework for access to public sector information provided by the Freedom of Information Act 2000, Environmental Information Regulations 2004, the Re-use of Public Sector Information Regulations 2005 and INSPIRE Regulations 2009. Following this Code should help local authorities to meet these obligations to achieve the routine publication of more data to enhance accountability to the public..."
- Lines of communication: delivering public services in the digital age
- Councils are replacing face-to-face services with digital alternatives to meet the demands of residents, by Duncan Jefferies. Guardian Professional, Monday 17 October 2011. "... Many people now spend a large chunk of their lives online, interacting with one another through social networking sites, email and instant messenger rather than face-to-face or on the telephone. Regardless of whether you consider this social progress or a depressing indictment of our times, it is a profound cultural shift – and one that local authorities must negotiate to connect with a digitally savvy public..."
- Exploiting technology for true transformation
- Councils need to embrace social networking to achieve meaningful cuts without undermining what they are there for, by Richard Vize. Guardian Professional, Friday 14 October 2011. "Local government managers too often fall into the trap of describing efficiency gains and incremental improvement as "innovation" and "transformation".
At the Society of Local Authority Chief Executives and Senior Managers' (Solace) summit in Edinburgh this week, delegates decided it was time for some linguistic honesty. Doing things a bit better is not transforming them..."
- My Council Services
- abavus.co.uk. Online demonstrations showing the different aspects of My Council Services and how they can be used to help your organisation to save resources, focus on frontline service delivery and work more efficiently.
- Smartphone app puts councils in touch with complaints
- Posted by John Lamb. Public Technology, 19 October 2011. "Local authorities can now sign up to an app called My Council Services that allows citizens to submit service requests via their smartphones.
The app from ICT firm Abavus enables customers who have iPhone, Blackberry and Android handsets to send messages and photographs about niggles, such as missing bin collections, vandalism or broken street lights, to their councils..."
- Cities Pursuing Open Government Must Focus on How To Make It Stick
- by Andrea Di Maio. Gartner, October 10, 2011. "Since when Washington DC launched its first AppsForDemocracy contest, under the leadership of its then CTO Vivek Kundra, several cities worldwide have embraced and piloted the concepts of open government and open data. New York, Chicago, San Francisco, Edmonton, Vancouver, Toronto, Amsterdam, Paris, London are just a few of those that have been undertaking open data and other open government initiatives.
While it is a fact that there are still few truly successful apps coming from the many open data contests run so far, it is interesting to observe how some cities are evolving their thinking toward more sustainable open government endeavors..."
- Does government innovation need its own department?
- by Luke Fretwell. GovFresh, September 21, 2011. "... The problem with building a designated innovation department is that innovation in itself is relative, hard to measure and a separate division has high potential to succumb to the laws of the bureaucratic silos, never extending beyond the walls of its own members..."
- Meaningful Citizen Engagement is NOT About Potholes
- by Tony Webster, October 2, 2011. "In the world of 'Government 2.0,' pothole reporting is sort of a meme. Municipal government has a lot of problems, and for some reason, the developer community has chosen pothole reporting as the priority to work on..."
This category last updated: 18 April 2012