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Local Government - Topics A-Z
Topics A-Z listing of articles and resources about the implementation of egovernment within local government.
6
Site Articles
- 2010 New Zealand Local Government Website Survey Results
- In New Zealand, the Association of Local Government Information Management (ALGIM) conducts an annual survey of local council websites to assess them from both a technical and content point of view. The external review of all 85 Local Councils looks at compliance against New Zealand Government web standards for information and services content.
Added: 5 October 2010
Page views: 1,597
Rating: 0
Votes: 0
- Connected councillors: a guide to using social media to support local leadership
- The Connected Councillors guide is meant as a brief introduction to social media for councillors, outlining how social media can be used to: support councillor's leadership roles; create a space for community conversation; keep a finger on the pulse of local needs; campaign for political office and on important local issues. It is targeted particularly at councillors who have some IT skills, and would like to know more.
Added: 29 August 2011
Page views: 1,627
Rating: 0
Votes: 0
- Daniel O'Neil - 15-second Case Studies in Open Government Data
- Paper presented by Daniel O'Neil at the Gov 2.0 Expo in Washington DC on Wednesday 26 May 2010. EveryBlock filters an assortment of local news by location so you can keep track of what's happening on your block, in your neighborhood and all over your city.
Added: 27 May 2010
Page views: 1,165
Rating: 0
Votes: 0
- Local by social: How local authorities can use social media to achieve more for less
- Social media are changing the world in which we work, socialise and govern, and in many different ways. From Twitter to eBay, Facebook to YouTube, new tools are emerging every year that place the connecting power of the internet in the hands of every one of us. Marketing and sales teams are discovering lucrative new channels; staff and employers are experiencing a change in their relationships; the news and public accountability are swifter and more challenging; and the power of individuals to spread messages is now significant enough that no company or government can ignore it.
Added: 29 August 2011
Page views: 2,193
Rating: 0
Votes: 0
- Local Government 2.0 - Current practice and development opportunities
- Social media in Local Government a few examples - and ways ahead
Added: 29 August 2011
Page views: 2,264
Rating: 0
Votes: 0
- Local Government Guide to Social Media
- Presentation by Jason Dawson to SOLGM Local Government Communications Forum, 24 May 2010, Wellington, New Zealand. Why should local government use social media? It's free! It's easy to use. It's fast. Reach.
Added: 5 October 2010
Page views: 2,953
Rating: 0
Votes: 0
131
External Links
- The rise of the digital citizen signals new opportunity for local government
- By Billy D’Arcy, Managing Director, O2 Public Sector, Posted by Andy Price, Public Technology, Tuesday, 14 May 2013. "There’s no doubt that with the rise of mobile technology and social media, consumers today have never been more connected or influential. With smartphone penetration expected to reach 90 per cent in the next three years and the advent of mainstream 4G services signalling a much faster mobile experience, this is only set to increase. In the private sector this evolution is sparking a power-shift between businesses and consumers. But what challenges and opportunities does the rise of the digital citizen mean for local authorities?..."
Added: 16 May 2013;
Page views: 55
Rating: 0
Votes: 0
- Channel Shift: Speeding Up the Long Game
- Posted by Andy Price. Public Technology, PM Friday, 10 May 2013. "For many local government organisations, there is a gap between aspiration and reality when it comes to realising their channel shift programmes. They can see their ultimate goal of a self-service model for public interactions, and many organisations have already made headway in this by offering a select number of services online. But how should they extend these initial footings to build a solid foundation for pervasive online interaction? Simply offering online engagement to supplement telephone or face-to-face contact channels isn’t the ultimate objective. While this may realise some financial savings, it also runs the risk of simply offering another point of contact to the organisation, rather than delivering genuine ongoing benefits from transforming services..."
Added: 15 May 2013;
Page views: 59
Rating: 0
Votes: 0
- Poll: are services getting better?
- An Ipsos Mori study suggests that an equal number of public sector managers think services have improved as have deteriorated. What are your thoughts? Guardian Professional, Thursday 11 April 2013. "Local government has been hit by major cuts, but amid all the belt-tightening are services actually improving? This may be the case, at least according to some public sector workers, after an Ipsos Mori survey showed that one in five senior managers believe the quality of their services has actually improved..."
Added: 17 April 2013;
Page views: 81
Rating: 0
Votes: 0
- Canadian city releases US$29.5 million digital strategy
- By Sumedha Jalote. FutureGov, 5 April 2013. "The City of Vancouver in Canada has released its first Digital Strategy to improve services for citizens, ease access to government, and enhance the digital economy of Vancouver. The strategy focuses on nine high-priority initiatives, including enabling city services across digital platforms, expanding the open data platform, expanding digital access, and implementing a mobile workforce strategy..."
Added: 10 April 2013;
Page views: 90
Rating: 0
Votes: 0
- Big data: a big opportunity or just big brother?
- Data sharing offers opportunities for local authorities to understand communities and improve services, by Paul Scriven. Guardian Professional, Thursday 14 March 2013. "Imagine a world where real time data could be used to provide personalised services that meet the needs of individual families. This information could show us more clearly what communities want, leading to smart commissioning and outcome-based services. This might sound like pie in the sky today, but in some south-east Asian and North American cities technology is already being used to ensure local authorities design good public services for the first time. The word collaboration is used a lot in local government. To most, collaboration means meeting in a room, pooling a few budgets, sharing staff and providing services collectively. But this is just scraping the surface of what collaboration could mean for councils..."
Added: 15 March 2013;
Page views: 286
Rating: 0
Votes: 0
- A plea to Brisbane business: Go forth and be digital
- Lord Mayor Graham Quirk, The Age, March 12, 2013. "Lord Mayor Graham Quirk issues a plea for Brisbane businesses to enter the digital space, thereby adding 35 per cent productivity growth to the local economy. The global economy is moving into the digital realm at breakneck speed, changing the way businesses communicate, share and transact. With international digital sales already valued at more than $20 trillion, now more than ever Brisbane needs to embrace digital technology to ensure the city capitalises on this significant economic benefit. That's why I launched the Digital Brisbane strategy yesterday to help position our city as a significant player in the digital space..."
Added: 12 March 2013;
Page views: 110
Rating: 0
Votes: 0
- The Mayors Challenge: Cities Compete for Innovation Prize
- By Mike Bernard, Digital Marketing Manager, GovDelivery, Posted by Anne Doucot for GovDelivery. Reach the Public, March 6, 2013. "Innovation in government is a hot topic these days. One of the ways innovation is being encouraged is through the Mayors Challenge. The Mayors Challenge, created by Bloomberg Philanthropies, seeks to 'celebrate the creative problem solving and incredible innovation that is happening in the city halls from coast to coast'. Here’s how it works: Cities from across the country, who have a population of 30,000 or more, submit an application outlining their most creative solution to a major issue within the city. For this years’ challenge, 394 cities submitted a proposal. From there, submissions are reviewed and scored by a team of judges. The top 20 finalists are then announced..."
Added: 7 March 2013;
Page views: 150
Rating: 0
Votes: 0
- Local government not signed up to 'digital by default' agenda suggest results from latest Better connected survey of council website performance
- SOCITM, Published Friday 1 March 2013. "... Results from the latest Better connected survey of council website performance suggest that, with notable exceptions, local government organisations are not yet signed up to the 'digital by default' agenda set by the Government. Although there has been an increase in the number of 4 star sites, there has been a small decline since 2012 in the number of sites achieving three and four stars in the survey (177 cf 183). This compares with a rise in three and four star sites between 2011 and 2012 from 32% to 42%. These results are supported by visitor feedback data from 2012, taken from a different survey (Socitm's Website takeup service) of council website users. This records satisfaction down on all measures, including overall satisfaction and satisfaction with specific features of the site. Visit failure rates (from the same survey) are also up, reversing trends over the previous two years..."
Added: 5 March 2013;
Page views: 185
Rating: 0
Votes: 0
- Portal launched to provide information on Rome’s services
- ePractice.eu, 5 February 2013. Country Italy; Domain eGovernment; Topic Services for Citizens, Infrastructure, Regional and Local, User-centric Services. "The new portal of the City of Rome, Digit Roma (Digital Rome, in English), went live in the beginning of January 2013, allowing users to discover and access all the services offered within the capital. The Digit Roma portal includes over 50 000 different pieces of information regarding transport, the municipal register, the sites of institutions, events, timetables etc. It also contains information and news for tourists: museums, libraries, the locations of town halls and various departments of the capital, schools, shopping areas and popular meeting places..."
Added: 19 February 2013;
Page views: 65
Rating: 0
Votes: 0
- How to achieve successful channel shift in local government
- by Haydn Knight. Posted by Andy Price. Public Technology, Monday, 11 February 2013. "Local authorities need to make the move from more expensive methods of dealing with their citizens to less expensive ones, including self-service channels. The financial climate demands it and the constantly evolving needs of citizens dictates it. But local authorities run the risk of being blind-sided by the need to cut costs if they don’t keep the customers’ needs at the heart of their channel shift plans..."
Added: 14 February 2013;
Page views: 150
Rating: 0
Votes: 0
- City of LA Unveils New Website and First App
- By Sumedha Jalote. FutureGov, 7 February 2013. "Antonio Villaraigosa, Mayor of the City of Los Angeles (LA), California, USA, held the city government's first Google+ video press conference on 6 February to announce the launch of a redesigned website and the government's first mobile app. Addressing a live as well as an online audience, the mayor unveiled the newly redesigned official website of Los Angeles, the first revamp in fifteen years..."
Added: 11 February 2013;
Page views: 139
Rating: 0
Votes: 0
- Citizenville Challenge Pushes Local Governments to Transform
- Government Technology, February 7, 2013. "On Feb. 7, California Lt. Gov. Gavin Newsom and Code for America announced the launch of the Citizenville Challenge -- a call for local government leaders to commit to working toward a government for the 21st century. "There is huge potential to use technology to transform the way government and citizens interact, communicate and solve problems," Newsom said in a press release. "During my seven years as mayor of San Francisco, I learned firsthand how important it is to have local government committed to driving this change. We are challenging local leaders across the country to push the boundaries of innovation to advance government to work for the citizenry of the 21st century."..."
Added: 11 February 2013;
Page views: 141
Rating: 0
Votes: 0
- Chicago's Cloud Email Migration Helps City Focus on Innovation
- By Sarah Rich. Government Technology, January 8, 2013. "Chicago is saying goodbye to its three separate internal email systems -- and saying hello to email in the cloud. Mayor Rahm Emanuel's office announced on Thursday, Jan. 3, that the city is migrating desktop applications and email for 30,000 city employees across all city departments onto the Microsoft 365 cloud service -- a move that will reduce taxpayer dollars by $400,000 annually. The phased migration to the cloud is expected to be completed by the end of this year..."
Added: 4 February 2013;
Page views: 156
Rating: 0
Votes: 0
- New app, website let public assess Boston's performance
- By Michael B. Farrell. Boston Globe, December 4, 2012. "Want to know how many parking tickets the city of Boston hands out monthly, or how many potholes it fills? Curious about graffiti complaints or whether shootings are on the rise? Boston's record-keepers collect vast amounts of data that city bosses use to gauge the successes and failures across all departments, and to determine the city's overall health. Boston is making available a big chunk of that information on a mobile app and website to give the public tools for judging how the city is fairing. The Boston About Results program will be unveiled Tuesday at a forum in New York City on technical innovations in city governments..."
Added: 5 December 2012;
Page views: 194
Rating: 0
Votes: 0
- LocalGov2.0 Infographic: How Council Can Use Social Media
- by Fergal Coleman. Symphony3, Sunday, October 28, 2012. "... Too often, local governments only consider social media as an outbound communication medium. Taking this approach means that local governments miss out on massive opportunities to engage all stakeholders, at all levels, across all their departments. This infographic aims to visually represent those opportunities..."
Added: 8 November 2012;
Page views: 883
Rating: 0
Votes: 0
This category last updated: 16 May 2013
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