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Study on User expectations of a Life Events approach for designing eGovernment Services (SMART 2009-0075)
European Commission, 17 June 2009. Tender closes 28 August 2009. "This study will investigate and document possibilities for a life events approach to the provision of eGovernment services as well as other new and possibly complementary ways of providing services and the consequences of these for the service architecture. The context for this study is the so-called Web 2.0. The study team will therefore have to throughout the whole project take into account how eGovernment services may benefit from Web 2.0 features..."
Further information on Study on User expectations of a Life Events approach for designing eGovernment Services (SMART 2009-0075)
Last updated: 23 June 2009Related Links
- Visions and priorities for eGovernment in Europe
- Orientations for a post 2010 eGovernment Action Plan. European Commission, eGovernment Sub-group. Working document, 20 March 2009. "This paper reviews the groundwork that has been performed by the representatives of the Member States in the eGovernment sub-group in view of the preparation of the Ministerial Declaration planned for November 2009 and the subsequent post i2010 eGovernment Action Plan. It places this work in the context of three 'vision studies' on eGovernment that have been produced for the European Commission to support this process. The interpretations in this paper have no binding power. Its aim is to provide guidance for the decision making processes that will lead to a new Ministerial Declaration on eGovernment in 2009 and the subsequent elaboration of a new eGovernment Action Plan..."
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