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Life Events - Topics A-Z
Topics A-Z listing of articles and resources about how governments are using life events to group information services for their citizens via their web portals.
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- Study on user expectations of a life events approach for designing e-Government services - in pdf format (547kb)
- (This document requires the use of Adobe Acrobat Reader). Presented by Deloitte Belgium to the Workshop on Public Services 2.0 carried out for the European Commission's unit "ICT for Government & Public Services", DG Information Society and Media in 2010. "The study provides a future vision of eGovernment, based on a life events approach, user expectations, Web 2.0 enablers and a Service Oriented Architecture paradigm..."
Added: 30 November 2010;
Page views: 1,193
Rating: 0
Votes: 0
- Study on User expectations of a Life Events approach for designing eGovernment Services (SMART 2009-0075)
- European Commission, 17 June 2009. Tender closes 28 August 2009. "This study will investigate and document possibilities for a life events approach to the provision of eGovernment services as well as other new and possibly complementary ways of providing services and the consequences of these for the service architecture. The context for this study is the so-called Web 2.0. The study team will therefore have to throughout the whole project take into account how eGovernment services may benefit from Web 2.0 features..."
Added: 23 June 2009;
Page views: 1,034
Rating: 0
Votes: 0
- Websites fail on life events
- Kablenet, 11 June 2008. "New research has shown that UK government websites are falling short in efforts to support key life events. It shows that they provide fewer options for people facing the most stressful events, notably dealing with a death, placing a relative into care and reporting a birth. Carried out by Kable and commissioned by online service designer EzGov Europe, it investigates the maturity of seven key life events on governmental websites, providing gradings of one to five based on information accessibility, online functionality of key processes, and internal and cross-departmental links..."
Added: 11 June 2008;
Page views: 895
Rating: 0
Votes: 0
- Life Events - New South Wales
- Government of New South Wales. "This section has been designed to group information and services by significant events in a person's life..." Sections include: Jobs and Career, Relationships, Having a baby, Buying property, Moving house, Retiring, Caring for others, Victim support, Death and bereavement.
Added: 18 February 2008;
Page views: 1,628
Rating: 0
Votes: 0
- Life Events - Ontario
- Government of Ontario, Canada. "Significant changes come into everyone's life - such as birth, marriage, retirement, and even losing one's wallet! It is also true that into the life of every business there is a series of predictable events such as the registration of a new business or relocation of a business or government forms and reports associated with various stages in a business' life. We call these life events. The Ontario government is using Life Events as a new way to organize information and services - in groupings that cross government jurisdictions and ministerial lines in order to bring everything on a subject together in one place..."
Added: 18 February 2008;
Page views: 1,859
Rating: 0
Votes: 0
- Life Events - Service SA
- SA Department for Transport, Energy and Infrastructure. The South Australian government provides Life Events as logical groupings of services and information common to people at particular life stages, for example 'learning to drive' or 'having a baby'.
Added: 18 February 2008;
Page views: 1,223
Rating: 0
Votes: 0
- Life Events - Service Tasmania
- Government of Tasmania. The Service Tasmania web site provides a grouping of life event services including: Buying a car; Buying a home; Getting a driver's licence; Having a child; Retiring...
Added: 18 February 2008;
Page views: 1,436
Rating: 0
Votes: 0
- Life events - Salford City Council
- Salford City Council. "From the cradle to the grave, we go through many stages of our lives, and these 'Life Events' pages provide links to guidance, advice and support to help you on your way .... The information provided comes both from Salford City Council and other regional or national organisations to assist you in obtaining the best possible information and advice during the key points of your life..."
Added: 18 February 2008;
Page views: 1,314
Rating: 0
Votes: 0
This category last updated: 18 February 2008
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