Knowledge Management - Topics A-Z
Topics A-Z listing of articles and resources about knowledge management (KM) initiatives in government.
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Knowledge Management - Archive
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Archived resources and articles about knowledge management initiatives in government.
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Knowledge management - United Kingdom - Archive
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Articles and resources about trends and issues relating to knowledge management within government in the United Kingdom.
- APQC's Knowledge Management Implementation Guides
- Provided by APQC, these implementation guides allow you to quickly build or enhance your knowledge management program. Focused on KM Strategy, KM Measurement, Communities of Practice, and transfer of best practices, these guides provide some tools to design processes and customize to your organization’s unique situation and culture.
- How can we be knowledge workers without knowledge?
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Friday, October 29, 2010. "... When it comes to online knowledge, government departments are constantly striving to achieve a balance between access to knowledge and minimisation of risks such as hacking, viruses and theft of information. This isn't an easy balance - and sometimes the approaches to filtering sites can end up with unexpected outcomes..."
- Welsh Assembly online collaboration system extends user base
- Posted by Gary Flood. Public Technology, 12 May 2010. "The official auditor for the Welsh public sector Wales Audit, has signed up to use the Assembly Government's web tool for knowledge management and business change, 'Ffynnon'..."
- A knowledge portal for international development
- USAID's family of Web sites designed to improve collaboration, info sharing among aid workers, By Rutrell Yasin. Federal Computer Week, April 30, 2010. "The U.S. Agency for International Development is on the verge of launching a family of Web sites designed to improve collaboration and knowledge-sharing among workers providing development assistance..."
- DocumentCloud - What is it?
- "DocumentCloud will be software, a Web site, and a set of open standards that will make original source documents easy to find, share, read and collaborate on, anywhere on the Web. Users will be able to search for documents by date, topic, person, location, etc. and will be able to do "document dives," collaboratively examining large sets of documents. Organizations will be able to do all this while keeping the documents--and readers--on their own sites. Think of it as a card catalog for primary source documents..."
- From 'Need to Know' to 'Need to Share': Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks - in pdf format (530kb)
- (This document requires the use of Adobe Acrobat Reader). by Sharon S. Dawes, Anthony M. Cresswell, Theresa A. Pardo. University at Albany, State University of New York. This is an electronic version of an Article published in Public Administration Review, Volume 69, Issue 3 (p 392-402). "The importance and challenges of networking and knowledge sharing for attacking wicked problems have been aptly described by Weber and Khademian in their provocative PAR essay, “Wicked Problems, Knowledge Challenges, and Collaborative Capacity Builders in Network Settings” (March/April 2008). We argue in this essay, however, that a broader category of equally challenging but more commonplace 'tangled' problems lies in a vast middle ground between routine and wicked problems. Think, for example, of the tangle of actors involved in operating a public school or a military base, or the tangle of programs that a social worker must navigate in order to help the families he or she serves. Success in coping with these kinds of challenges ultimately depends on finding ways to overcome the 'need to know' default option in most organizations and moving to a 'need to share' network culture. One way to do so involves the creation of what we call 'public sector knowledge networks' (PSKNs). Unlike other types of networks, PSKNs treat information and knowledge sharing across traditional organizational boundaries as a primary purpose as they try to address public needs that no single organization or jurisdiction can handle alone. PSKNs are sociotechnical systems in which human, organizational, and institutional considerations exist in a mutually influential relationship with processes, practices, software, and other information technologies. They have emerged in tandem with the adoption of advanced networking technologies and the development of e-government..."
- 'Knowledge economy' research programme launched by The Work Foundation
- Public Technology, 21 July 2009. "The Work Foundation has launched the second phase of its research programme on the future of Britain's knowledge economy. In a new departure for the organisation, this major programme brings together key players from the public and private sector (including the UK’s creative industries), the NHS and government to develop a definitive plan showing how Britain can recover from recession and re-construct a knowledge economy by 2020..."
- Kundra requests inventory of latest knowledge management apps
- Knowledge Management Working Group to conduct survey, By John S. Monroe. Federal Computer Week, July 21, 2009. "Knowledge management is on the agenda of the Obama administration. Federal Chief Information Officer Vivek Kundra has asked the Federal Knowledge Management Working Group to conduct an inventory of the applications that agencies use to capture and share the expertise of their employees..."
- Knowledge management platform of the Public Administration goes live
- ePractice.eu, 29 May 2009. Country Italy; Domain eGovernment;
Topic Efficiency & Effectiveness, Benchmarking, Services for Citizens, Infrastructure, Policy. "'Magellano', the knowledge management web platform of the Italian Public Administration, has been operational since 8 May 2009..."
- Map of Knowledge
- By Nicholas Wade. The New York Times, March 16, 2009. "A new map of knowledge has been assembled by scientists at the research library of the Los Alamos National Laboratory. It is based on electronic data searches in which users moved from one journal to another, thus establishing associations between them..."
- Group advocates federal knowledge management program
- By Doug Beizer. Federal Computer Week, March 9, 2009. "Supporters of knowledge management want the practice to be used to help manage programs funded by the new economic stimulus law, according to a letter written to the White House and Congress by the Federal Knowledge Management Initiative Committee..."
- Information matters: building government's capability in managing knowledge and information - in pdf format (1720kb)
- (This document requires the use of Adobe Acrobat Reader). Developed by the Knowledge Council. UK Civil Service, November 2008. "This strategy sets out the key strategic actions needed for government to: Improve the way departments manage information as a valuable asset, ensuring it is protected, made accessible where appropriate, and used effectively to inform decision making; Build a culture that shares knowledge more effectively, and builds capability in the handling of information of all kinds; Deliver this through developing the professionalism of knowledge and information management, and through supporting governance, processes and technology..."
- New government strategy launched for managing knowledge and information
- Public Technology, 20 November 2008. "Yesterday, the Civil Service publishes a new strategy to help government seize the opportunities and meet the challenges of managing knowledge and information in a digital era..."
- National Labs develop improved searches
- By Wade-Hahn Chan. Federal Computer Week, April 29, 2008. "Employees of the Los Alamos National Laboratory were so fed up with using the Google search engine that they developed their own electronic knowledge management tool to better work through large information archives..."
- How ATO found an antidote to the BI poison chalice
- by Angus Kidman. ZDNet Australia, 19 March 2008. "When Philip Hind joined the Australian Taxation Office as chief knowledge officer, the task of managing the organisation's data warehouse was widely viewed as a "poison chalice". How did the ATO evolve to make its warehouse-dependent BI applications a critical enterprise tool?..."
This category last updated: 22 December 2011