Innovation - Topics A-Z
Topics A-Z listing of articles and resources about innovation in government and business.
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Co-creating the Capital: towards a Digital Innovation Strategy for London
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This paper sets out some early thinking around what a Digital Innovation Strategy for London might look like. The aim of the Strategy would be to assess London public sector's current strengths and weaknesses in terms of digital engagement, crossorganisational collaboration and co-creation of services with Londoners themselves.
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Dotgovlabs Innovation Hub
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The UK DotGovLabs Innovation Hub is a virtual space enabling digital innovation of public services. It is part of the Cabinet Office Skunkworks programme and is backed by Francis Maude and with wide participation from across government. It aims to nurture digital innovation from outside government from the people who know digital. It is the part of the skunkworks programme that looks to ask the external community to show government what it should be doing with digital.
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The Victorian Government Digital Innovation Review
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This digital innovation review and benchmark has been undertaken to assess the extent to which Victorian government agencies have adopted, integrated and systemised digital innovation activity into their business activities, to identify and highlight model practice and identify challenges and opportunities related to the adoption of digital channels by Victorian Government agencies.
The review is cognisant of the fact that, along with audiences being increasingly digital and mobile and agencies facing budget and headcount austerity, those who do not invest in their digital innovation 'DNA' risk becoming increasingly less relevant and effective.
The pace of cultural change requires ongoing support and a direct and visible senior commitment to innovation in order to avoid stagnation and a lapse into traditional patterns of doing things.
The Victorian public service is in the process of embedding a digital innovation culture. However this process remains fragile, with a relatively small pool of talent and expertise driving this capability.
Without continuing support and a mandate, Victoria risks losing its early lead, having to reinvest in basic capability and rebuild its internal commitment as other jurisdictions move forward to realise the productivity benefits of a digital transformation.
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Victorian Government Digital Innovation Review: Presentation
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Presentation by Craig Thomler, Managing Director, Delib Australia, 12 September 2012
'Digital innovation' – how it was defined for the Digital Innovation Review
The use of digital channels, tools and relevant methodologies to improve the operation of organisations and the delivery of services Within government this includes the use of social media and Government 2.0 approaches and channels, as well as broader use of online tools to improve agency management, policy development and service delivery.
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Reinventing Innovation
- By: John M. Kamensky. IBM Center for the Business of Government, May 15, 2013. "What inspired me at the Excellence in Government Conference? I liked the emphasis on innovations underway in different places around the government...
How do you embed innovation into a government culture? It is not easy, given government’s reputation for being risk-adverse and hierarchical. But there are efforts underway. For example, Brian Sivak, chief technology officer at the Department of Health and Human Services, also calls himself entrepreneur-in-residence at HHS. He says that in order to change the culture to be more innovative, you have to find the innovators in the system, connect them, and provide them the tools to succeed. He has created an Innovation Council, the HHSinnovates Award, and is sponsoring a number of initiatives..."
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When Data Drives Innovation
- Posted By Stephen Goldsmith. Governing, May 1, 2013. "The top 25 programs among this year's applicants for Innovations in American Government Awards were announced today, and among them are many that are embracing the kinds of technology-enabled creativity that our new Harvard Kennedy School initiative, Data-Smart City Solutions, stands behind. Crowdsourcing, data collection and analytics, and smart infrastructure, in particular, cropped up multiple times as ways to help a variety of government bodies better serve citizens.
Many of these innovations harness the sheer manpower of the civic-minded public or gather the insights and out-of-the-box thinking that often resides within citizens or in unexpected corners of organizational hierarchies..."
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Harvard's Ash Center announces 'Top 25 Innovations in Government'
- Posted by Emi Kolawole. The Washington Post, May 1, 2013. "This is a story about government, but not sequestration, gridlock or any of the activities widely looked upon as pain points or failures. In fact, this is a story about innovation in government at a time when people, including those on the inside, generally believe government is incapable of anything close to it.
The Ash Center for Democratic Governance and Innovation at Harvard University’s Kennedy School of Government announced its list of the “Top 25 Innovations in Government” Wednesday. The list spans federal, city, state, local and tribal governments. The winner and four finalists for the “Innovations in American Government Award” — created by the Ford Foundation in 1985 — will be chosen from the list and announced in the fall..."
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Corporations need mavericks for innovation: CBA CIO
- By Josh Taylor. ZDNet, May 1, 2013. "Summary: Corporate bureaucracy in Australia is stifling innovation, according to Commonwealth Bank of Australia CIO Michael Harte. Commonwealth Bank CIO Michael Harte has said that workers need to take away time cards and instead be measured on their output in order to fuel innovation in Australia..."
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Most innovative agencies: best places to work in the Federal government - analysis (in pdf format 147kb)
- (This document requires the use of Adobe Acrobat Reader). Partnership for Public Service, April 2013. "Innovation is the process of improving, adapting or developing a product, system or service to deliver better results and create value for people. For the federal government today, innovation is critical to meeting rising citizen expectations and to finding new, more efficient ways of doing business.
As part of the Best Places to Work in the Federal Government ® analysis, the Partnership for Public Service and Deloitte examined the Office of Personnel Management's (OPM) 2012 Federal Employee Viewpoint Survey to see how federal employees feel about innovation at their agencies.
We also looked at what drives innovation in federal agencies and what can leaders do to promote it..."
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Agency innovation slips, says report
- By Adam Mazmanian. Federal Computer Week, April 29, 2013. "The federal government is a frustrating place to innovate and it's getting worse, according to a new report.
Federal employees report a diminished feeling of involvement in decision-making, lower levels of empowerment about their work processes, a lack of leadership opportunities and few rewards for excellent work..."
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Innovation: The next big thing
- A look at the CIO's role in capturing, nurturing and developing innovative concepts – what to do and how to get out of the way, by Tim Mendham. CIO, 10 April, 2013. "... CIOs are expected to be innovative, despite around 70 per cent of their time being spent on the steady-as-she-goes, business-as-usual putting out the bushfires (and other such clichés)...
The question is how much innovation in technology can IT departments produce? Looking at some of the key ‘disruptive’ innovative technologies of the last decade or so, one sees that few actually originated within IT departments. Where did the ideas for cloud, social media, business intelligence, CRM, mobility and BYOD come from?..."
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Why Innovators Get Better With Age
- by Tom Agan, The New York Times, March 30, 2013. "'WE need some gray hair' once referred to needing someone with more experience. But I haven't heard that expression in a very long time.
In fact, many companies are intentionally reducing the average age of their work forces in an effort to save money. Younger employees are generally paid less and have lower health care expenses and retirement costs. As one executive remarked to me recently, 'I don't think anyone really likes this — we all know our own 50-year-old moment will be coming, too.'
There is a surprising downside, however, to encouraging older workers to leave or, at some companies, pushing them out: Less gray hair sharply reduces an organization's innovation potential, which over the long term can greatly outweigh short-term gains..."
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Innovators Anonymous
- MeriTalk. Underwritten by: NIC, April 1, 2013. "If necessity is the mother of invention, Federal agencies are about to see a baby boom.
The dip in Federal discretionary funding isn’t just a problem on graph paper; it has real-life ramifications inside of Federal agencies.
How big is that impact? How are agencies reacting? What does this mean for citizens?
In December 2012, MeriTalk surveyed 200 Federal managers to determine how deep the cuts were and how that would impact agency programs. We then looked at how agencies were responding to the new challenges – comparing data from respondents focused on innovation with those looking at standard approaches.
Sound interesting to you? You might well be a Federal innovator..." [Requires registration]
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Kansas City's New Chief Innovation Officer Seeks to Connect Government and Community
- By Sarah Rich. Government Technology, March 27, 2013. "Ashley Z. Hand was tapped in January by Kansas City, Mo., Mayor Sly James to be the city's chief innovation officer. Before taking that role, she was an associate at AECOM where she focused on private- and public-sector clients to adopt best management practices. Hand told Government Technology her plans for gearing up for the new role as chief innovation officer..."
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The 'Messy' Side of Innovation
- Government Technology, March 25, 2013. "Innovation is a hot topic in government these days -- state and local jurisdictions are hiring chief innovation officers, and innovation councils are popping up around the nation. The overall goal? To fuel efficiency and interagency collaboration, and deliver impactful citizen services in the public sector.
But as the private sector is learning, innovation isn't always easy. In fact, it can be quite messy..."
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The Tale of the Oft-Forgotten Voice-of-the-Employee
- By Melissa Pippine, Business 2 Community, Published March 21, 2013. "The legendary Jack Welch once said, 'The essence of competitiveness is liberated when we make people believe that what they think and do is important – and then get out of their way while they do it.' Truer words were never spoken; yet why don't more companies prioritize employee engagement?
The most critical component of a company is its people. Not only do employees represent the greatest annual expense, but also one of the best sources of ideas and innovation. They are often the first line of interaction and brand impression with customers. The most progressive organizations recognize the correlation between employee engagement and positive business outcomes like talent retention, customer satisfaction scores, and innovation. But despite this, few businesses have successful employee engagement, or Voice-of-the-Employee, programs. Fewer still harness employee insights to improve the customer experience..."
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Riverside, Calif., Hires New Chief Innovation Officer
- By Jessica Mulholland. Government Technology, March 20, 2013. "Approximately four months after Riverside, Calif.'s longtime Chief Innovation Officer, Steve Reneker, announced his departure, City Manager Scott Barber named his successor: Lea Deesing has been appointed as Riverside's new Chief Innovation Officer, effective April 8.
Deesing has worked in IT for 24 years, most recently as Associate Vice Chancellor of Information Services for the Riverside Community College District, according to a press release from the city. During her career, Deesing says she has developed a “seven point path” to successful leadership -- a path she will follow while serving as Riverside's Chief Innovation Officer..."
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Empowering Innovation One Great Idea at a Time
- By Katherine McIntire Peters. NextGov, 19 March 2013. Provides examples or projects funded by the IT Innovation Fund at the State Department's Office of eDiplomacy. A panel of IT managers decides which projects to support. Requests for anything above $25,000 must be accompanied by an acquisition strategy as well. The fund has as one of its goals to help surface innovators and future leaders in the IT field at the State Department...
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Cloud and Big Data, Together: A Huge Springboard to Innovation
- by Joe McKendrick. Forbes, 17 March 2013. "'Big data is the new cloud computing.' This sentiment was recently expressed in an interview with Motley Fool analyst Tim Byers, who analyzed the zeitgeist coming out of the South-by-Southwest (SXSW) conference and observed that cloud computing and big data were now one in the same phenomena, converging on enterprises of all shapes and sizes...
Steven VanRoekel, U.S. chief information officer, says the combined initiatives to open up federal data, along with cloud computing, have the potential to create entire new industries. As an example, he cites the opening up of geographic positioning systems data in the mid 1980s, which now is embedded in a range of commercial applications..."
This category last updated: 16 May 2013