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Community Engagement - Topics A-Z
Topics A-Z listing of articles and resources about community and citizen engagement initiatives by government.
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- Southern Rivers CMA gets a Gold Star
- by Tracey Gobey. Bang the Table Blog, August 27th, 2012. "The art of engaging a community online is just that. An artform. We are always banging on to our clients about making sure they select the right online tools for their desired outcomes. And that's only half of it. Choosing the right tools is one thing, it's HOW you use them that makes an impact... regardless of the 'sex appeal' of your topic or the size of your community. The Southern Rivers Catchment Management Authority (CMA) recently caught our eye with a consultation around their annual Catchment Action Plan. It has been fantastic to see how they have embraced a few best practice elements and are reaping the rewards of thoughtful and deliberative engagement with their community. While many organisations aspire to reach triple figure comment numbers, this is a great case of QUALITY information over QUANTITY..."
Added: 29 August 2012;
Page views: 261
Rating: 0
Votes: 0
- Connecting with Communities: How Local Government is Using Social Media to Engage with Citizens - in pdf format (1980kb)
- (This document requires the use of Adobe Acrobat Reader).. by Anne E Howard. ANZSOG Institute for Governance at the University of Canberra, Australian Centre of Excellence for Local Government. An Australian Government Inititative, August 2012. "This report examines how Australian local government is adopting and using social media. Social media refers to a wide range of tools (such as Twitter and Facebook) that enable people and organisations to communicate using internet-based technologies, including smart phones. Social media enables a two-way communication, allowing people and organisations to create and share content in the form of words, pictures, audio or video, in real time, almost anywhere. The research for this report was undertaken from June 2011 to April 2012. It involved a national online survey by the Australian Centre of Excellence for Local Government (ACELG) and a series of in-depth interviews with elected members, staff and professionals working in local government to gain insights into the ways that councils are approaching the use of social media..."
Added: 24 August 2012;
Page views: 626
Rating: 0
Votes: 0
- Engaging Veterans Online
- by Levi Newman. Social Media Today, August 13, 2012. "Anyone who has served this country's military knows that the sacrifice, both to country and family, is second to none. As a result, veterans should always be given extra appreciation, dedicated time, and a big thank you. Businesses, in particular, can benefit from taking this approach to engaging vets. Given the impact that the Internet has on both the young and old, it's not uncommon to see veterans turning to social media to speak their minds regarding serving in the military, the present state of U.S. politics, and just about everything else discussed on Facebook, Twitter, Google+, and other social networking sites. And this is exactly where companies should seek them out..."
Added: 16 August 2012;
Page views: 189
Rating: 0
Votes: 0
- The Open Victoria Project: Open-Government Widgets for Enhanced Citizen-Government Dialogue
- By Dr Craig Bellamy. CraigBellamy.net(.au), Published: August 13, 2012. "This is a project I am trying to develop at the moment. It is a proposal for a small prototype project. Any takers? The Open Victoria Project will investigate and improve access to online Victorian State Government knowledge bases in a high-capacity broadband era. The project will repurpose and make available a set of portable generic widget applications for a new type of civic engagement that includes the capacity for users to selectively choose from data and video sources aggregated from parliament and online political environments (ie. ‘issue crawling’)..."
Added: 14 August 2012;
Page views: 457
Rating: 0
Votes: 0
- Singapore should 'accelerate' online citizen engagement
- By Liau Yun Qing. ZDnet, August 6, 2012. "Summary: Singapore "relatively advanced" in engaging citizens online which lays ground for it to push adoption of social business to wider group of citizens and communities. The ground work for engaging citizens online is set for Singapore but there's still room for government to reach out to wider group of citizens more aggressively, says an IBM scientist..."
Added: 9 August 2012;
Page views: 355
Rating: 0
Votes: 0
- The Future of Public Engagement
- Posted by Lauren Alexander. Governing People, August 4, 2012. "The new public engagement, enabled by technology, is making participatory governing a much stronger and meaningful component for all levels of the public sector. Yesterday, nearly 100 government professionals attended an online presentation focused on the growing trend of cooperative online public engagement..."
Added: 6 August 2012;
Page views: 186
Rating: 0
Votes: 0
- The Promise and Problems of Online Deliberation
- By Laura W. Black. The Kettering Foundation working paper 2011-2, August 12, 2011. "Many civic and deliberative organizations are working to take advantage of the tremendous potential that new and digital media offer for citizens as they attempt to discuss and address problems at both the local and national levels. We know that many of these media (Facebook, Twitter, online forums) are used effectively for self-expression and organizing. There are challenges, however, in taking true deliberation—recognizing tradeoffs, considering other people’s experiences, and making choices—online. This Kettering Foundation working paper by Laura Black focuses on the question: To what extent can digital media truly offer potential opportunities for deliberative decision making, particularly the practice of deliberation itself?..."
Added: 23 July 2012;
Page views: 396
Rating: 0
Votes: 0
- OMB crowdsources regulatory reform
- By Camille Tuutti. Federal Computer Week, July 19, 2012. "Crowdsourcing has lately been a popular way to gather ideas and information from an array of sources. Now, the White house is taking that avenue to ask citizens to chime in on how to help them overhaul and simplify rules and regulations..."
Added: 20 July 2012;
Page views: 202
Rating: 0
Votes: 0
- What's the perfect time to engage citizens?
- By Amish Patel, Client Development Consultant, GovDelivery UK, July 12th, 2012. "Many of our clients rely on us to help them implement digital communication best practices, and one of the many questions we get is, 'When is the best time to launch and promote citizen engagement services?' In our minds, there is never a bad time, but in working with more than 500 government organisations worldwide, our experiences have shown that people flood to government websites when there is an emergency or other event that impacts service delivery..."
Added: 19 July 2012;
Page views: 198
Rating: 0
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- Public engagement: more customer service than comms
- by Pia Waugh. pipka.org, Posted on July 11, 2012. "I've been involved in online communities for many years. I've seen and been in projects that span every possible traditional barrier to collaboration (location, culture, language, politics, religion, gender, etc, etc). This experience combined with my time in government has given me some useful insights about the key elements that make for a constructive online community. What I came to learn was the art and craft of community development and management. This skill is common in the technology world, particularly in large successful open source projects where projects either evolve to have good social infrastructure or they fail. There are of course a few exceptions to the rule where bad behaviour is part of the culture of a project, but by and large, a project that is socially inclusive and that empowers individuals to contribute meaningfully will do better than one that is not..."
Added: 12 July 2012;
Page views: 289
Rating: 0
Votes: 0
- Online Community Engagement: Conference - Sydney 31 October - 1 November 2012
- Building Strategies to Improve Public Participation and Online Customer Services. Criterion Conferences, 31st October & 1st November 2012 Citigate Central Hotel, Sydney. The public sector is facing a community in the midst of a digital age. New methods of communication have created opportunities for governments to further engage with the community and improve their customer service. It has also provided community members with the chance to voice their opinions and make themselves heard with just a few clicks of a mouse. The 2nd Annual Online Community Engagement conference will address how to manage, measure and moderate online content. The conference will help to: - Create easier channels of communication with citizens - Be successful in integrating new social media technologies - Create innovative strategies for encouraging community engagement - Develop and execute an effective social media strategy..."
Added: 12 July 2012;
Page views: 1,439
Rating: 0
Votes: 0
- Social Media for Public Participation: Step 2 - Consult
- By: Gadi Ben-Yehuda. IBM Center for the Business of Government, Thursday, July 5th, 2012. "Public participation begins to take more advantage of social media, and its capacity to connect people to their government and one another, at stage two: consulting. Though informing is the first rung in the public participation ladder, it is the second step, consulting, that two—way communication and the promises it entails become paramount. The IAP2 says that the purpose of consulting is 'To obtain public feedback on analysis, alternatives and/or decisions.' In essence, agencies enabling this kind of participation are promising citizens that 'We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.'..."
Added: 9 July 2012;
Page views: 530
Rating: 0
Votes: 0
- Online Town Hall Lets Residents Improve Their Own Neighborhood Without Leaving The Couch
- By Ben Paynter. Fast Company, 26 June 2012. "MindMixer is a virtual meetup where citizens and officials connect, share plans, and turn the most popular ideas into shovel-ready projects, from new crosswalks to $1 million roadways. ... Since launching in March 2011, more than 200 communities including tech hubs like San Francisco have signed on, paying anywhere from $4,000 to $25,000 a year to subscribe to a homepage where citizens log on to view a blueprint of upcoming city projects—or suggest their own— and then riff on ways those things should work. The company recently received $1.9 million in VC funding and--wait a second. Doesn’t this sort of thing already exist? ..."
Added: 2 July 2012;
Page views: 218
Rating: 0
Votes: 0
- govTogetherBC
- Government of British Columbia. "GovTogetherBC is the hub for government engagement opportunities that require your participation - to listen, get informed and speak up. It supports the government in its objective to become more transparent and accessible..."
Added: 25 June 2012;
Page views: 130
Rating: 0
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- British Columbians invited to GovTogether
- British Columbia Government Newsroom, Tuesday, June 12, 2012. "Victoria - A new website that brings together all of government's public engagement opportunities in a single location and encourages British Columbians to become more involved in their communities was announced today by Margaret MacDiarmid, Minister of Labour, Citizens' Services and Open Government. GovTogetherBC is a user-friendly site that was developed as part of the B.C. government's ongoing commitment to make government more open and transparent..."
Added: 25 June 2012;
Page views: 448
Rating: 0
Votes: 0
This category last updated: 9 May 2013
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