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Community Engagement - Topics A-Z
Topics A-Z listing of articles and resources about community and citizen engagement initiatives by government.
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- Opening up government for citizen engagement
- By Sumedha Jalote. FutureGov, 9 January 2013. "Mick Chisnall, Executive Director of the Government Information Office, Australian Capital Territory, explains the government's moves towards an integrated service agenda through recent ICT initiatives. Over the past year, the Australian Capital Territory (ACT) government has begun efforts to restructure the ACT Public Services (ACTPS) into a single ‘one-government’ organisation. The government has also launched several initiatives in open government and shared services. Mick Chisnall’s talks to FutureGov about the reorganisation and the new services being launched..."
Added: 4 February 2013;
Page views: 160
Rating: 0
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- Social media takes centre stage in South Australia
- By Shahida Sweeney. FutureGov, 27 December 2012. "The South Australian government is taking the lead with its citizen engagement program ‘Your SAy’ – a multi-channel, online platform that engages citizens in key decision-making. The government’s “Your SAy” web site is enabling communities to participate in making policy across a broad range of areas including healthcare, education, recreational services, affordable housing, and green development projects. The foundations for the Your SAy project were laid during one of Australia’s largest community consultation programs, when the SA government sought citizen feedback on its Strategic Plan..."
Added: 31 January 2013;
Page views: 139
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- Monrovia, Calif., Goes High- and Low-Tech to Crowdsource
- By Sarah Rich. Government Technology, December 19, 2012. "For a city faced with budget cuts, like most across the nation, Monrovia, Calif., decided to become more inventive when soliciting feedback from the community on how to improve the city. Since 2008, Monrovia has seen a 17 percent reduction in staffing positions and $2 million in cuts to some of the city’s key programs. Despite this, the city is working to develop a communitywide strategic plan to help decide the most important items for the city to focus on over the next five years.
Added: 27 December 2012;
Page views: 399
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- Citizen engagement through call centers
- by Susan Cable. American City and County, by November 30, 2012. "Like the private sector, local government contact centers often determine its residents' perceptions of them. Its seamless service must engage and enable them to interact through multi-channels, and then demonstrate accountability through performance reporting, not just for calls, but also for service delivery... The power of technology has enabled local government contact centers to move well beyond call transfer processes and afford both excellent customer service and substantial cost efficiencies for resident communications. All 16 designees have systems integrated with GIS, significantly enhancing automated location data..."
Added: 10 December 2012;
Page views: 328
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- Digital engagement not 'radical' enough for PASC
- Posted by Andy Price. Public Technology, 21 November 2012. "Last week key proponents in non-government organisations were quizzed on how to engage the public in policy making, and in some ways, still asking if it was a good thing. After being told that for the public to engage in a useful way via the digital medium, the 'culture of scepticism' first had to be removed from government. This week's panel was more inward, involving various members of the public sector – though occasional acts of mud flinging shone through as the panel argued for the benefits of data, digital platforms, and the quality of public engagement in policy making..."
Added: 22 November 2012;
Page views: 148
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- #askMaude: Inquiry into public engagement takes to Twitter
- Posted by Andy Price. Public Technology, Tuesday, 20 November 2012. "The Twitter floor is open, and it's time to ask all those burning questions to the Minister for the Cabinet Office, Francis Maude. The hashtag, #askMaude was announced by the Public Administration Select Committee this morning following it's latest meeting in Parliament on public engagement policy. The PASC will be questioning the minister next Wednesday (28 November) in the next stage of its inquiry into how government engages citizens in policy making..."
Added: 22 November 2012;
Page views: 257
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- Social media will never replace real community engagement
- Edited version of remarks made by Michael A. Meighen upon receiving an honorary degree from McGill University on Oct. 31. Vancouver Sun, November 21, 2012. "... At a time when modern telecommunications should be bringing peoples and nations closer together, I am somewhat unsettled. The Internet and social media do allow us all to share ideas and opinions. They help contribute to an international and national dialogue. And the Internet provides an opportunity to join a movement that can be created and disseminated by its extraordinary powers. We can therefore inject incredible energy into worthy causes. Consider the issue of mental health. Over our lifetimes, 25 per cent of us - one in four - will experience the anguish of mental illness or addiction. Indeed, unlike other diseases, no family escapes mental illness or addiction. No family. Social media helps us mobilize huge numbers of people around this cause, raising awareness and helping to reduce the stigma that adds to the burden and suffering of mental illness..."
Added: 22 November 2012;
Page views: 306
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- Roundup: how to consult with citizens
- Our latest online debate discussed the best ways to run an online consultation, by Kathryn Dobinson. Guardian Professional, Monday 19 November 2012. Views from Jonathan Breckon, manager of the Alliance for Useful Evidence; Liz Azyan, founder of LGEOResearch.com; Chris Sherwood, co-founder of Guerilla Policy and director of policy and research at Relate; Ade Adewunmi, digital strategy adviser at the Government Digital Services (GDS) at the Cabinet Office; Kate Ebbutt, media officer at Patient Opinion, an independent non-profit feedback platform for health services; Alan McNiven, chief executive of Engage Renfrewshire, the single third sector interface for community action, volunteering and social enterprise in Renfrewshire, Scotland; Glenys Watt, director of Blake Stevenson, an organisation providing social research and consultancy for the public and not-for-profit sector across Scotland and the UK; Simon Burall, director of Involve and coordinator of the UK Civil Society Network on the Open Government Partnership.
Added: 21 November 2012;
Page views: 212
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- PASC to take evidence on the Public engagement in policy-making
- UK Parliament, House of Commons, Public Administration Select Committee, 9 November 2012. "This is the first session of the Public Administration Select Committee's (PASC) inquiry into public engagement in policy-making. The Committee will be take evidence from people and organisations with experience of facilitating and analysing public engagement with central and local Government. The Committee will hear about how and why people want to be involved in policy-making; and what 'open' policy-making means for the role of the Civil Service..."
Added: 15 November 2012;
Page views: 189
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- Digital engagement: 'Culture of scepticism' in government
- Posted by Andy Price. Public Technology, 13 November 2012. "The culture of scepticism in digital engagement needs to change to create a digitally engaging and useful society, and its cultural leadership that will drive it, says a panel of digital professionals. The panel was part of an inquiry set up by Public Administration Select Committee into how to drive forward digital engagement in government – the benefits, and the barriers, and whether it should affect policy making..."
Added: 15 November 2012;
Page views: 135
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- Have Your Say - an online discussion portal
- State Government of New South Wales. "Have Your Say is an online discussion portal where you can share your opinions on new projects, services and government policy. By sharing your views on Government plans to improve the economy, services and infrastructure in NSW, together we can keep the state moving and growing into the future..."
Added: 1 November 2012;
Page views: 79
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- M2012-13 Community Consultation / Have Your Say
- Department of Premier and Cabinet, Media Release, 29 October 2012. "The NSW Government seeks to involve the community in decision making on Government policy, services and projects. NSW 2021 (Goal 32) commits the Government to increase opportunities for people to participate in the way Government makes decisions, have a real say, and be involved in localised decision-making including through local government. To this end, a new website was established in September 2011 to make it easier for people to participate in the wide range of public sector consultation activities. The site is at www.haveyoursay.nsw.gov.au From today, all agencies who are preparing to conduct public consultation must use the new site to notify the public of their activities. There is no charge to agencies for the use of the site, and entering the necessary details will take only a few minutes. There is space to include a weblink to the agency's own website, where further information and background material can be presented..."
Added: 1 November 2012;
Page views: 147
Rating: 0
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- Goodbye, Facebook, and thanks for all the fish...
- by Simon Dell. Marketing Magazine, Posted on October 30, 2012. "Build engagement. That's what social media is about, isn't it? Engaging with the people who've chosen to like your page in order to build a relationship and hopefully nurture a purchase or recommendation from them. Build a community and talk to them frequently about your brand to create an army of adorers. I, for one, have been a staunch advocate of social media in the past years, and most notably, Facebook as a platform for businesses of all size to reach their target market, or their biggest fans. But I fear it’s time to say goodbye, pack our bags and discover a new way for the SMBs, and even the bigger boys, to engage with their fans. Let’s use our Facebook page as an example..."
Added: 31 October 2012;
Page views: 330
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- Understanding Digital Influence and How to Engage
- by Nick Cifuentes. ClickZ, October 26, 2012. "With the rise of social media, word-of-mouth marketing is becoming a more tangible form of consumer influence. You see brands aplenty experimenting and tapping the digital space for "influencers" of all kinds. And they are out there in strong force. Often they are the niche groups of social elites that publish content on a countless level. Their passion for products is fueled by a desire to not only command the particular niche, but be looked upon as someone "influential." I speak of digital influencers. These content-creating mavens cover a range of topics in every product space imaginable..."
Added: 29 October 2012;
Page views: 234
Rating: 0
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- Social Media and Political Engagement
- by Lee Rainie, Aaron Smith, Kay Lehman Schlozman, Henry Brady, Sidney Verba. Pew Internet & American Life Project, October 19, 2012. "The use of social media is becoming a feature of political and civic engagement for many Americans. Some 60% of American adults use either social networking sites like Facebook or Twitter and a new survey by the Pew Research Center’s Internet & American Life Project finds that 66% of those social media users—or 39% of all American adults—have done at least one of eight civic or political activities with social media. Overall, there are mixed partisan and ideological patterns among social media users when it comes to using social media like social networking sites and Twitter. The social media users who talk about politics on a regular basis are the most likely to use social media for civic or political purposes. And the social media users who have firmer party and ideological ties—liberal Democrats and conservative Republicans—are, at times, more likely than moderates in both parties to use social media for these purposes..."
Added: 25 October 2012;
Page views: 184
Rating: 0
Votes: 0
This category last updated: 9 May 2013
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