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Community Engagement - Topics A-Z
Topics A-Z listing of articles and resources about community and citizen engagement initiatives by government.
12
Site Articles
- Australian Government 2.0 Taskforce Final Report
- The Australian Federal Government released the final report of the Government 2.0 Taskforce on 22 December 2009.
Added: 22 December 2009
Page views: 9,391
Rating: 4
Votes: 1
- America's National Broadband Plan - Key Recommendations for Citizen Engagement
- The US National Broadband plan has released the following recommendations to help build a more open and transparent government by engaging citizens and making use of social media tools
Added: 17 March 2010
Page views: 1,262
Rating: 0
Votes: 0
- Australian Government Guide for Public Servants Participating Online
- The Australian Public Service Commission has updated its APS Values and Code of Conduct in practice to assist public servants who wish to participate online. Guidance is available under Chapter 3 - Managing official information, and Chapter 15 - APS employees as citizens.
Added: 25 November 2009
Page views: 5,410
Rating: 0
Votes: 0
- Connected councillors: a guide to using social media to support local leadership
- The Connected Councillors guide is meant as a brief introduction to social media for councillors, outlining how social media can be used to: support councillor's leadership roles; create a space for community conversation; keep a finger on the pulse of local needs; campaign for political office and on important local issues. It is targeted particularly at councillors who have some IT skills, and would like to know more.
Added: 29 August 2011
Page views: 1,626
Rating: 0
Votes: 0
- E-government and social media: Queensland's MyQ2 Initiative
- Paper presented at EDem10 4th International Conference on eDemocracy 2010 - May 2010 The Queensland Government has framed its 2020 vision for Queensland called Toward Q2 around five ambitions (Strong, Smart, Fair, Green and Healthy) that address current and future challenges. Toward Q2 will soon be supported by MyQ2. MyQ2 will use social media to build citizen engagement, which meets the needs of government.
Added: 14 May 2010
Page views: 1,816
Rating: 0
Votes: 0
- Online Engagement in the Public Sector
- Paper presented by Nick MacPherson, Viocorp, at the Victoria Online Seminar Series, held Monday 7 November 2011. The presentation includes: Information about best practice in Digital Communications, Online Engagement and Social Marketing; Case studies from some of the most innovative Government Departments; and How social media and interactive technology can improve stakeholder engagement
Added: 8 November 2011
Page views: 1,634
Rating: 0
Votes: 0
- Presentation slides of the 10 faq about social media and conversation management
- Presentation by Steven van Belleghem on February 4, 2013
Added: 14 February 2013
Page views: 1,036
Rating: 0
Votes: 0
- Promising Practices in Online Engagement - CAPE, Occasional paper no.3, 2009
- Looks at a range of online engagement practices, from high-level national politics to the lowest common denominators, our neighborhoods.
Added: 10 November 2009
Page views: 1,981
Rating: 0
Votes: 0
- To blog or not blog? Government and Citizen e-Particpation
- Victorian Online Seminar series held 20 May 2009. This seminar focussed on developments and insights relating to e-enabled citizen engagement. It explored aspects of the landscape of blogs/wikis and other e-forum activities by government.
Added: 22 May 2009
Page views: 3,662
Rating: 0
Votes: 0
- Victorian Bushfire Affected Communities Given a Voice Online - media release from .au Community Domains
- Not for profit organisation .au Community Domains, who helps communities Australia wide get their geographical home on the net, have created free community websites for those localities touched by the recent Victorian bushfires disaster.
Added: 26 February 2009
Page views: 3,507
Rating: 5
Votes: 1
- You're on Social Media - Now What?
-
How government can engage citizens - presentation by Kristy Fifelski, aka 'GovGirl', February 28, 2012.
Slides from a webinar which covered:
- How to engage citizens and get views, ‘likes’, and (gasp) even comments!
- What to do with those Negative Nelly’s and downbeat comments
- Answers to the question - Can we actually have fun with this?
- Tips for successful ongoing management of government social media
Added: 7 March 2012
Page views: 1,270
Rating: 0
Votes: 0
- Your Voice - Your Community Online
- Powerpoint presentation on the topic of citizen online engagement in an e-democracy context.
Added: 12 December 2008
Page views: 1,860
Rating: 0
Votes: 0
531
External Links
- Engage: Getting on with Government 2.0: Report of the Government 2.0 Taskforce
- Government 2.0 Taskforce, December 2009. "Government 2.0 or the use of the new collaborative tools and approaches of Web 2.0 offers an unprecedented opportunity to achieve more open, accountable, responsive and efficient government. Though it involves new technology, Government 2.0 is really about a new approach to organising and governing. It will draw people into a closer and more collaborative relationship with their government. Australia has an opportunity to resume its leadership in seizing these opportunities and capturing the resulting social and economic benefits..."
Added: 22 December 2009;
Page views: 3,388
Rating: 0
Votes: 0
- Crowdsourcing saves time and money
- by Kate Jones. The Age, April 30, 2013. "The theory behind crowdsourcing is many hands make light work. By outsourcing work to a crowd of people, businesses can expect a variety of ideas and skills at a cheap price. But can the quality be trusted?..."
Added: 9 May 2013;
Page views: 103
Rating: 0
Votes: 0
- Rules of Citizen Engagement: To Protect and Serve Data
- Through strategic networking and mobility initiatives, federal, state and local governments connect and communicate with constituents. CDW Government LLC, 2012. "Executive Summary - Federal, state and local governments face the same high-level IT imperatives as businesses in the private sector. They’re under pressure to serve a growing number of more demanding people, more efficiently, while operating with leaner staffs and budgets. To keep pace with the diverse needs of their constituencies, IT teams require not just a secure network infrastructure and applications that support collaboration, but also the connectivity needed to allow citizens to reach agencies through multiple channels over multiple devices. Public-sector IT workers, particularly those at the local level, also face some challenges that better-funded businesses in other industries don't. To meet crisis-response mandates, the IT team must ensure real-time connectivity and communications during emergencies and maintain disaster recovery plans that focus on critical system uptime. From a cost-efficiency perspective, IT departments are under continuous pressure to be more productive, drive citizen access to lower-cost channels while ensuring they can escalate to a live person, and make their operations more green and energy efficient. Meanwhile, they must align these imperatives while keeping constituents satisfied despite changing administrations, revenue shortfalls and budget cuts..." [Requires Registration]
Added: 6 May 2013;
Page views: 130
Rating: 0
Votes: 0
- Civic Cloud - Moving Citizen Engagement to the Cloud
- Posted by Emily Jarvis. GovLoop, April 29, 2013. "Citizen engagement means a lot more than fixing potholes," said Maury Blackman. Blackman is the CEO of Accela. He told Chris Dorobek on the DorobekINSIDER program that from his standpoint citizen engagement falls into three distinct areas. 1. Public Infrastructure Management... 2. How easy is it to open a business... 3. Property Management..."
Added: 6 May 2013;
Page views: 122
Rating: 0
Votes: 0
- When senior public officials use online platforms to lead social change, we're witnessing a paradigm shift in government
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Friday, May 3, 2013. "I don't think this has been widely noticed in government yet, but Australia achieved an interesting Gov 2.0 first this week on the back of the Myers disability scandal. The backstory: after the Prime Minister announced that DisabilityCare, the National Disability Insurance Scheme (NDIS), would be partially funded through an increase of 0.5% in the Medicare levy, the CEO of Myer, Bernie Brookes, was reported to have told a Macquarie Investment seminar that the levy was a bad idea as it was '' something they would have spent with us [Myer]''. This led to a social media protest using the hashtag #boycottmyer, a number of critical articles in newspapers and roughly a 6% drop in Myer's share price. These reactions led to a 'backdown' by Mr Brooks, who made a (non)apology ''to those who may have been offended or hurt'', but didn't back away from his comments. However what is really interesting from a government perspective was what happened next..."
Added: 6 May 2013;
Page views: 155
Rating: 0
Votes: 0
- Report: Facebook and Twitter don’t change the American political status quo
- Social media has yet to show its supposed promise as a great leveler of American democracy, according to a new study from the Pew Research Center’s Internet and American Life Project, which found that sharp divisions in political participation among socioeconomic groups persist despite the presence of Facebook and Twitter. By Jon Gold - Framingham. Computerworld, Thursday, 25 April, 2013. "... Although political activity on social networking sites as a whole increased dramatically between 2008 and 2012, the majority of daily political conversations still take place offline, the Pew researchers found..."
Added: 25 April 2013;
Page views: 80
Rating: 0
Votes: 0
- Civic Engagement in the Digital Age
- by Aaron Smith. Pew Internet and American Life Project, April 25, 2013. "Social networking sites have grown more important in recent years as a venue for political involvement, learning, and debate. Overall, 39% of all American adults took part in some sort of political activity on a social networking site during the 2012 campaign. This means that more Americans are now politically active on social networking sites (SNS) than used them at all as recently as the 2008 election campaign. At that point, 26% of the population used a social networking site of any kind..."
Added: 25 April 2013;
Page views: 78
Rating: 0
Votes: 0
- When it matters most: reaching citizens and residents
- Posted by Mary Yang for GovDelivery. Reach the Public, April 16, 2013. "... In urgent and emergency situations like the Boston Marathon attack, reaching citizens and residents with information can be a matter of life and death. With clients like the Federal Emergency Management Agency (FEMA), we’ve seen and partnered with government organizations to get the word out when it’s most critical. Here are three communications tips to implement quickly in any emergency..."
Added: 22 April 2013;
Page views: 88
Rating: 0
Votes: 0
- Call for public service to embrace social media
- by Ross Peake. The Canberra Times, April 18, 2013. "The public service must find the will to vastly extend its embrace of social media to create a "digital democracy" marked by far greater citizen participation. That's the recipe given by Peter Shergold, a former head of the Department Prime Minister and Cabinet, for transforming the Australian Public Service..."
Added: 18 April 2013;
Page views: 216
Rating: 0
Votes: 0
- Canadian city launches website to engage citizens
- By Sumedha Jalote. FutureGov, 4 April 2013. "The city of Surrey, population 483,690, in the state of British Columbia, Canada, launched City Speaks, a new website to connect with residents and let them give feedback about city plans and issues..."
Added: 4 April 2013;
Page views: 116
Rating: 0
Votes: 0
- Column: Using Video Games to Engage Citizens
- By John M. Kamensky, senior fellow, IBM Center for the Business of Government. Government Technology, April 2, 2013. "Few people see government as "fun," especially during tax-filing season. But governments--especially local governments--do sponsor plenty of fun for their citizens, providing venues ranging from sports stadiums to recreation centers to parks, libraries and continuing-education classes. How can local governments extend that spirit of fun to other, more serious arenas important to the vibrancy of local communities, such as clean streets, a carbon-neutral environment, healthy citizens or economic security? Nicole Lazzaro thinks video games may be one answer..."
Added: 3 April 2013;
Page views: 245
Rating: 0
Votes: 0
- Vote Compass - not just interesting, but useful for government and the public
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Tuesday, April 2, 2013. "The ABC has launched the Vote Compass service in Australia, designed to help the public match their policy views with the official platforms of Australian political parties. Vote Compass (votecompass.ca) was developed by political scientists in Canada, where it has been used for both Canadian and US elections. Asides from helping citizens discover which political parties their policy views match, it has been used to stimulate discussion and engagement and identify the underlying policy concerns in the community..."
Added: 2 April 2013;
Page views: 112
Rating: 0
Votes: 0
- Vote Compass: Time to get engaged
- ABC News, Updated Tue March 26, 2013. "ABC News is launching an interactive online application to help voters engage on important policy issues during the coming federal election campaign. Called Vote Compass, the tool will allow ABC audiences to compare their views in a number of policy areas with the platforms of political parties..."
Added: 2 April 2013;
Page views: 191
Rating: 0
Votes: 0
- Montreal startup brings interactive government to even the smallest towns
- by William Wolfe-Wylie, Canada.com, Published: March 14, 2013. "Advanced engagement tools for city councils and modern interactive web sites for citizens are expensive to build and difficult to maintain. Most small cities and towns in Canada just don't have the resources to manage that kind of project, and so simply do without. But Open North, a not-for-profit based in Montreal, is hoping to make those resources available to almost everyone and reduce the digital divide. 'How can we help citizens grasp what city officials are doing?' asks Ellie Marshall, Open North's communications manager, explaining the company's mission. 'The idea is it'll be a tool kit.' Right now, Open North offers four packages: Citizen Budget, MyCityHall, Open511 and Represent..."
Added: 19 March 2013;
Page views: 119
Rating: 0
Votes: 0
- Beyond Citizen Engagement: Involving the Public in Co-Delivering Government Services
- Trends in both the public and private sector, in the U.S. and around the world, have leveraged new technologies available to create meaningful dialogue and relationships between citizens and their government. Author(s): P.K. Kannan, Dr. Ai-Mei Chang. IBM Center for the Business of Government, 2013. "... This report describes the evolution of the concept of 'co-delivering' government services by engaging individuals to participate in the development, production, and delivery of services. For example, the National Archives and Records Administration has created the new role of 'citizen archivist' where individuals can help transcribe Civil War letters so they can be read on the Web. The authors go beyond documenting a new phenomenon. Drs. Kannan and Chang have also developed a guide of issues and practices for public leaders to use to determine if programs, information, or services they provide could benefit from the use of co-delivery principles..."
Added: 15 March 2013;
Page views: 645
Rating: 0
Votes: 0
This category last updated: 9 May 2013
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