"Open311 provides open communication with public services and local government... Open311 refers to a standardized technology for location-based collaborative issue-tracking. By offering free web API access to an existing 311 service, Open311 is an evolution of the phone-based 311 systems that many cities in North America offer... This website is being facilitated by OpenPlans, a New York City based non-profit focusing on community driven initiatives and open technology for a more participatory civic sphere and more livable cities."
Further information on Open311 - open communication with public services and local government
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