by Susan Kirk. Governing People, November 19, 2010. "Calling 311 gives citizens an easy way to call in to report broken streetlights or graffiti or after-hours construction. It is used by many municipal governments in both the U.S. and Canada (see list below). With 311 New Yorkers are helping to solve problems they see in neighborhoods..."
Further information on 311 Call Centers for Large and Small Cities Help Solve Neighborhood Problems Collectively
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