Whole of Victorian Government Standard
Website Management Framework
Version No.: 3.0
Date of effect: 4 July 2011
Next review date: 4 July 2013
Owner: Office for Disability, Department of Human Services, Victorian Government
Issuing authority: Government Services Division, Department of Treasury and Finance, Victorian Government
Standard: Accessibility - WEB/STD/05
All websites must conform to version 2.0 of the Web Content Accessibility Guidelines (WCAG 2.0).
Accessible websites provide a range of benefits for both users and government. Broadly, accessible websites:
- assist people with disabilities to fully interact with the features and content of websites;
- ensure content is approachable for a wider audience by using the clearest and simplest language appropriate for the content;
- assist people that may have impeded access to the web, reducing the complexity of sites and/or providing usable alternatives;
- increase the usability of a site by including features that make finding, using and interacting with a site easier;
- reduce costs, by minimising the need to produce hard-copy formats;
- comply with the law and the requirement that information be provided to all people without discrimination on the basis of disability; and
- provide best practice examples for other Australian websites to emulate.
To provide all citizens ready access to government websites, without discrimination.
Related principles/ objectives
- Citizens can enjoy a consistent and high quality user experience and complete desired tasks.
- Operational risks are managed.
- All departments and four inner budget agencies (Environmental Protection Agency, State Revenue Office, VicRoads and Victoria Police).and CenITex.
- All internet sites including channels, portals and sub-domains.
Website Management Taskforces (WMTs), website managers, content authors and owners, developers and/or anyone responsible for the management of a website.
All websites must conform to:
- Level A of WCAG 2.0 by December 31, 2012.
- Level AA of WCAG 2.0 by December 31, 2014.
Please note that this is a refreshed standard. The requirements of the previous version of this standard (version 2.1) apply until the compliance dates prescribed above are reached. Agencies should make best efforst to conform to WCAG 2.0 earlier than the compliance dates prescribed above.
Annual reporting, using the Government Services Division WMF template.
Guidelines, toolkits and references
For further information please contact email@example.com
Glossary of Terms and Abbreviations
The level to which websites and website content can be accessed by users with a disability, older technology or impeded infrastructure.
World Wide Web Consortium
Web Content Accessibility Guidelines
Website Management Framework
Whole of Victorian Government
(1) Includes a checklist in Appendix B.
(2) The W3C provide many useful references and guidelines, notably How to meet WCAG 2.0; and Introduction to Techniques for WCAG 2.0.
The standard is available from the Government Services Division in pdf format (162kb). (This document requires the use of Adobe Acrobat Reader). .
Last updated: 18 July 2012
- Consistent User Elements Standard
- The consistent user elements standard provides for consistent branding of websites and layout of common components, which contributes to a consistent experience for users of websites.
- Guideline: Accessibility: Understanding the WCAG - text alternatives
- All Victorian Government websites must conform to the Web Content Accessibility Guidelines (WCAG) by 2012/14. This Victorian Government guideline explains the intent and practical implementation of Guideline 1.1: text alternatives for non-text content.
- Whole of Victorian Government Website Standards: Overview
- The Victorian Government has issued a number of website standards to assist Victorian Government agencies in providing accessible and usable information services to the citizens of Victoria.