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Privacy Statement

The eGovernment Resource Centre is a collection of online resources available in the public domain providing information about eGovernment implementation and issues around the world. This is a portal site with links to external websites.

The eGovernment Resource Centre is operated and managed by the eServices Unit, a business unit of Information Victoria within the Department of Business and Innovation.

The eServices Unit collects personal information in order for you to to be able to do two things:

1. subscribe to the "What's New" newsletter email updates detailing new items added to the eGovernment Resource Centre website; and

2. become members of the site.

Application of this Privacy Statement

This privacy statement applies only to the eGovernment Resource Centre website and not to any websites to which the eGovernment Resource Centre provides a link.

Use and Disclosure of Personal Information

The eGovernment Resource Centre website does not retrieve or record any personal information, except that which you provide freely in order to subscribe to the newsletter or make use of the personalisation features of this website. If you do provide this information we only use it for the purpose stated. We do not use this data for direct marketing.

Personal information that is collected by the eGovernment Resource Centre will be used by and disclosed to Victorian government employees or contractors whose duties require them to use it. Such employees and contractors are required to protect and handle your personal information in accordance with the privacy principles in the Information Privacy Act 2000 (Vic.).

Access to and Correction of Personal Information

You may request access to any personal information that the eGovernment Resource Centre may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up to date.

The Manager of the eGovernment Resource Centre website may be contacted about access to, and correction of, personal information collected by the eGovernment Resource Centre or for any questions or concerns you may have arising out of this privacy statement:

by Email: administration@egov.vic.gov.au
by post at:
The Manager
eGovernment Resource Centre
eServices Unit
Information Victoria
Department of Business and Innovation
GPO Box 4509 RR
Melbourne, Victoria, 3001
Australia

In addition, the privacy officer for the Department of Business and Innovation may also be contacted about access to, and correction of, personal information collected by the eServices Unit or for any questions or concerns you may have arising out of this privacy statement:

DIIRD Privacy Officer
Email: privacy@diird.vic.gov.au

Internet use risk

You should be aware that there are risks in transmitting information across the internet. However, we take reasonable steps to protect any personal information from unauthorised access once that personal information comes into our possession.

Linking

The eGovernment Resource Centre may contain hyperlinks to pages contained on external government and non-government websites (third party websites). Unless otherwise indicated, the Victorian Government:

• does not endorse or authorise the content of any third party website;
• is not affiliated or associated with the owner or operator of any third party website; and
• assumes no responsibility or liability for the condition or content of any third party website or for the operation or function of any service or facility offered on any third party website.

Website personalisation features of the eGovernment Resource Centre

Use of Cookies

A cookie is a small piece of data that is presented by a website to a web browser. The browser stores this piece of data and then returns it to the website that provided it in the first place with each subsequent requests for pages and images. Cookies can tell the difference between different browsers and store anonymous information that can be used at a later time.

The eGovernment Resource Centre website uses first party cookies to enable users to personalise their use of the website. A first party cookie is that which is created by the web site you are currently visiting – in this case the eGovernment Resource Centre. If you do not allow cookies to be used within your browser, then you will not be able to take advantage of the personalisation features offered by this website, provided by My eGov.

In using these cookies we do not retrieve or record any personal information. For example, we do not use cookies to collect names or email addresses.

Web measurement service used by the eGovernment Resource Centre

The eGovernment Resource Centre currently uses three web measurement service providers. They are Google Analytics, Omniture SiteCatalyst and Woopra.

Google Analytics

Use of Cookies

Google Analytics uses a first-party cookie and JavaScript code to collect information about visitors to the eGovernment Resource Centre. Google Analytics anonymously tracks how our visitors interact with this website, including where they came from, what they did on the site, and whether they completed any transactions on the site such as newsletter registration.

Omniture SiteCatalyst

Use of Cookies

Omniture SiteCatalyst uses first party cookies both to differentiate requests from different web browsers and to store helpful information that can be used by the application at a later time. In particular SiteCatalyst uses cookies to anonymously define new visitors, help analyze clickstream data within the website, and track historical activity on the web site for responses to particular campaigns such as the site's RSS news feed usage.

SiteCatalyst cookies contain no personally identifiable information. All cookie data is completely anonymous and is used to distinguish one web browser from another.

The SiteCatalyst cookies belong to the eGovernment Resource Centre web site.

Woopra

Use of Cookies

The eGovernment Resource Centre is currently beta testing the Woopra real time analytics service. This service uses cookies and javascript code to anonymously collect information about visitors to the site.

Effective Measure

Use of Cookies

The eGovernment Resource Centre is currently testing the Effective Measure demographic profiling tool. Effective Measure is an independent measurement and research company which gathers data regarding visitors to our website using browser cookies and code which is embedded on our web pages.

We use this type of information to help improve the services we provide to our visitors and gather anonymous feedback via a website survey. If you would like more information about the cookies used by Effective Measure and how to Opt Out of this process, please visit Effective Measure's privacy policy.

Data Collection

While the anonymous statistical data the eGovernment Resource Centre collects may be aggregated and used in broader statistical analysis by the State of Victoria, at no time can we personally identify you as the source of that data.

Last updated: 14 December 2010 Tweet

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