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What's New Newsletter - October 29, 2009


New items added to the eGovernment Resource Centre week ending October 29, 2009. (This newsletter is also available in RSS format.)

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Victoria

Shared Services

BMC signs on Vic's CenITex, By Suzanne Tindal, ZDNet Australia, 27 October 2009.

Australia

Broadband

Telstra: Open to asset sale to NBNCo, By AAP. ZDNet Australia, 28 October 2009.

Telstra to cut broadband price as customers drop off, by Stuart Kennedy. AustralianIT, October 28, 2009.

Crime

CrimTrac's DNA database running out of room, by Karen Dearne. AustralianIT, October 27, 2009.

Data Centres

7 more agencies seek interim datacentres, By Suzanne Tindal, ZDNet Australia, 29 October 2009.

Education

Universities look at mobile internet, private clouds, by Jennifer Foreshew. AustralianIT, October 20, 2009.

eGovernment

Our input wanted: Key challenges in government content discoverability and e-service accessibility, by Nicholas Gruen. Government 2.0 Taskforce, 24 October 2009.

e-Health

NEHTA on target, says Health secretary, by Karen Dearne. AustralianIT, October 26, 2009.

NEHTA unsure of own success, By Suzanne Tindal, ZDNet Australia, 26 October 2009.

Energy

Door opens on smart grid bids, by Stuart Kennedy. AustralianIT, October 29, 2009.

Government Data

Geeks go wild in Canberra, The Age, October 27, 2009.

Hack Attack: Two Events that All You Mashup Masters Won't Want to Miss, by Andrew Gardner. SitePoint, Tuesday, October 27, 2009.

Government 2.0

FOI sparked Gov 2.0 goals. CeBIT Australia, 20 October 2009.

Kate Lundy outlines Golden Rules for Gov 2.0, CeBIT Australia, 20 October 2009.

Tanner: Gov 2.0 about culture change, not technology. CeBIT Australia, 20 October 2009.

Information Technology

Hospitals need open source in IT: expert, by Karen Dearne. AustralianIT, October 28, 2009.

Tanner demands clear results from government IT spending, by Julian Bajkowski. MIS Financial Review, Monday, 26 October 2009.

Schools

Govt's digital revolution halfway there, By AAP. ZDNet Australia, 23 October 2009.

Social Security

Welfare card expands reach, by Karen Dearne. AustralianIT, October 28, 2009.

State and Territory Government

New South Wales

NSW unveils data centre reform plans, by Fran Foo. AustralianIT, October 28, 2009.

NSW, Vic move on datacentres, By Suzanne Tindal, ZDNet Australia, 28 October 2009.

Telecommunications

Conroy reveals ACCC's value of Telstra network, By Liam Tung, ZDNet Australia, 27 October 2009.

Citizen Engagement and eGovernment

Rethinking e-Government Services: User-centred Approaches. OECD, 2 October 2009.

The 10 Who Are Changing the World of Politics & the Internet in 2009 - winners of the eDemocracy Awards announced. PoliticsOnline and the World eDemocracy Forum have announced the winners of the e-Democracy Awards for 2009.

Government 2.0 and Government Data

Do security risks outweigh the benefits of Gov 2.0? By Robin Hicks. FutureGov, 23 October 2009.

Government at a Glance 2009. OECD, 22 October 2009.

Focus on Countries

China

Chinese city launches citizen feedback system, By Captain Wang. FutureGov, 23 October 2009.

Estonia

Open source ID-card software for multiple operating systems. ePractice.eu, 21 October 2009. Country Estonia; Domain eGovernment; Topic eIdentity and eSecurity, OpenSource, Policy.

Europe

Europe's growing army of bloggers and social networkers can generate new services and growth, says study. European Commission - Information Society, 22 October 2009.

Future internet to make Europe's systems smart and efficient: fewer traffic jams, lower emissions, better healthcare. European Commission, IP/09/1596, Brussels, 28 October 2009.

Open source applications provide government services using mobiles. ePractice.eu, 23 October 2009. Country Other european countries, Pan european; Domain eGovernment; TopicServices for Citizens, Infrastructure, Open Source, Policy.

Malta

A new judiciary portal is launched. ePractice.eu, 26 October 2009. Country Malta; Domain eGovernment; Topic Services for Businesses, Services for Citizens, Infrastructure, Legal Aspects, User-centric Services.

New Zealand

Cellphone blocking project wins government ICT awards - Project between Corrections Dept, Telecom and Vodafone takes the title, By Computerworld staff Auckland. Computerworld, Thursday, 29 October, 2009.

Quality on parade in government ICT awards - Tonight's the night for government IT, with a winner to be announced in Wellington, By Randal Jackson, Wellington. Computerworld, Wednesday, 28 October, 2009.

Norway

Moving towards safer online public services. ePractice.eu, 23 October 2009. Country Norway; Domain eGovernment; Topic eIdentity and eSecurity, Servicesfor Businesses, Services for Citizens, Infrastructure, Policy, User-centric Services.

Spain

Electronic Register launched in Valencia. ePractice.eu, 22 October 2009. Country Spain; Domain eGovernment; Topic eIdentity and eSecurity, Services for Citizens, Infrastructure, Interoperability, Regional and Local, User-centric Services.

Switzerland

ePassport introduction - Provisions to take effect on 1 March 2010. ePractice.eu, 27 October 2009. Country Switzerland; Domain eGovernment; Topic eIdentity and eSecurity, Infrastructure, Policy.

United Kingdom

eGovernment

OECD places UK third for European e-government - Britain has some of the most sophisticated e-government services in Europpe but lags behind other countries in take-up, according to the OECD. Kable, Monday 26 October 2009.

Government Information

Data.gov.uk opens beta site for developers - The Cabinet Office has opened a pilot website making government data more widely available. Kable, Friday 23 October 2009.

Visualising Transport Data for Data.gov.uk, Posted by @Osbornec. ITO World Blog, Monday, 26 October 2009.

Government Websites

Directgov plans personalised accounts - The government's central web portal is working on giving people online access to personalised information and functions on government services. Kable, Monday 26 October 2009.

Social Care Records

Social care clients may access records online - Local authorities in England have been issued with a guarantee to follow in handling social care clients' data, following a similar 2005 document for health records. Smart Healthcare, Friday 23 October 2009.

United States

Broadband

Barriers to Broadband Adoption - A Report to the Federal Communications Commission, The Advanced Communications Law & Policy Institute, New York Law School, October 2009.

Citizen Centric Service

Web Manager Council's White Paper – Is There Progress A Year Later? by Candi Harrison. Governing People, 26 October 2009.

Community Engagement

Online Town Hall Meetings: Exploring Democracy in the 21st Century, Written by, David Lazer, the Harvard Kennedy School and Northeastern University; Michael Neblo, The Ohio State University; Kevin Esterling, University of California-Riverside and Kathy Goldschmidt, Congressional Management Foundation. With contributions by Collin Burden, Congressional Management Foundation, 2009.

Politicians' Web town halls boost their approval ratings, By Andrew Noyes, CongressDaily, NextGov, 26 October 2009.

Cyber Security

Government to build $1.5B cybersecurity data center - NSA will lead the center to be constructed near Salt Lake City, By Ben Bain. Federal Computer Week, October 27, 2009.

Education

Education Department hit over Web site access - Complaint alleges USALearns.org Web site is inaccessible to the blind, By Alice Lipowicz. Federal computer Week, October 28, 2009.

States mismanage student information, study concludes - Collection systems for education appear vast and vulnerable, By Nick Anderson. Washington Post, Wednesday, October 28, 2009.

eGovernment

E-Government Satisfaction Index - American Customer Satisfaction Index - Third Quarter 2009, by Larry Freed, President and CEO, ForeSee Results, October 27, 2009.

Government breaks new ground in Web site satisfaction, By Aliya Sternstein. NextGov, 27 October 2009.

e-Health

Government agencies to spend $15 billion on health IT by 2014 - Federal agency spending on health IT systems could rise to $5.6 billion, By Alice Lipowicz. Federal Computer Week, October 23, 2009.

Electronic Health Records

Health Hazard: Warning: Patient privacy could complicate the blueprint for an electronic medical records system, By Andrew Noyes, CongressDaily. NextGov, 28 October 2009.

Energy

'Smart grid' projects to get $3.4B in grants - Projects include smart meters, sensors and IT infrastructures, By Alice Lipowicz. Federal Computer Week, October 27, 2009.

GIS

Bill to expand geospatial imagery passes House - Bill would provide grants to states, tribes, schools to expand mapping capabilities, By Ben Bain. Federal Computer Week, October 28, 2009.

DISA ordered to contribute to geospatial intelligence suite - DISA and DOD are both asked to provide input on map-based intelligence solution, By Doug Beizer. Federal Computer Week, October 28, 2009.

Government Information and Data

Government seeks to update paperwork rule, By Aliya Sternstein. NextGov, 26 October 2009.

Watchdog: No Quick Fix for Stimulus Data Quality, By Matt Williams, Assistant Editor. Government Technology, October 22, 2009.

Government Websites

Federal sites rapped over accessibility problems - Sites not always useful for the disabled, groups claim, By Alice Lipowicz. Federal Computer Week, October 23, 2009.

Information Sharing

DHS information-sharing initiative stalls due to privacy concerns, By Jill R. Aitoro. NextGov, 23 October 2009.

Local Government

New York City, Boston Add Web 2.0 to Customer Relationship Management, By Chad Vander Veen, Associate Editor. Government Technology, October 23, 2009.

Los Angeles City Council

Los Angeles City Council Approves Google E-Mail Plan, By Matt Williams, Assistant Editor. Government Technology, October 27, 2009.

Open source

White House switches to open source. The Age, October 26, 2009.

Privacy

Montana City Asks Job Applicants for Social Media Passwords, Draws Controversy, By Hilton Collins. Government Technology, October 26, 2009.

State Government

Utah

Utah.gov Uses Geo IP to Customize User Experience. Government Technology, October 26, 2009.

Virginia

Google Gets Virginians to the Polls, By Melanie Bender. NextGov, 28 October 2009.

Website Practice

Email Newsletters

Case Study: Boosting your Reach With an E-mail Series, By Jeanne Jennings, ClickZ, October 19, 2009.

How to Empower Your E-mail Subscribers, by Stephanie Miller, ClickZ, October 28, 2009.

The New Rule for Deliverability: Engagement, By Stefan Pollard, ClickZ, October 21, 2009.

Linking

Links are New Yorkers (Writing great web links), By Gerry McGovern. New Thinking, October 26, 2009.

Maps

Geocoding Using Google Maps, posted by Keir Clarke. Google Maps Mania, Friday, October 23, 2009.

Mobile Web

Google Custom Search for your smartphone, Posted by: Radu Cornea, Software Engineer and John Skidgel, Senior Interaction Designer. Google Custom Search Blog, Thursday, October 22, 2009.

Six mistakes to avoid in mobile usability, written by the team at Emobilephonedeals.co.uk. Webcredible, October 2009.

Online Marketing

The Five Questions That Kill Marketing Careers, by Pat LaPointe. Online Metrics Insider, Tuesday, October 27, 2009.

Strategy Challenges for Effective Online Marketers, Part 2, By Bryan Eisenberg, ClickZ, October 23, 2009.

Search Engines

DMOZ: A Solid Directory Or The Great Pumpkin Of Search? by Debra Mastaler. Search Engine Land, October 27, 2009.

Getting the Best From On-Site Search on your Website, Posted by RobOusbey. SEOMoz Blog, October 26, 2009.

How to Use Yahoo's Webmaster Tools, By Erik Dafforn, ClickZ, October 28, 2009.

Plug-n-play with Custom Search Themes, Posted by: Radu Cornea, Software Engineer and John Skidgel, Senior Interaction Designer. Google CustomSearch Blog, Monday, October 26, 2009.

Popular PPC Pitfalls, and How to Prevent Them, By Melissa Mackey, Search Engine Watch, October 29, 2009.

Structured Custom Search, Posted by: Anthony Francis and David Gibson, Software Engineers. Google Custom Search Blog, Sunday, October 25, 2009.

The Truth About SEO, Posted by Lee Odden. Top Rank Online Marketing Blog, October 19, 2009.

Use Transient PPC Campaigns To Support Branding Efforts, by Marty Weintraub. Search Engine Land, October 28, 2009.

Your Ads Can Work 9 to 5 Too, Posted by Stephanie Chen, PPC Specialist. ROI Revolution Blog, October 22, 2009.

Web Analytics

Do Your Customer Surveys Measure Up? by David Jackson. Marketing Profs, October 27, 2009.

Google Analytics Custom Variables Overview, by Justin Cutroni. Analytics Talk, October 20, 2009.

Google Analytics IQ: Proof of Qualification Now Available! Posted by Alden DeSoto, Google Analytics Team. Google Analytics Blog, Monday, October 26, 2009.

How to Set Up Your Google Analytics Account Structure to Avoid Headaches Later, by Helen Overland. Search Engine People, 22 October 2009.

How to track mobile phone users with Google Analytics. Measuring Success with Google Analytics, by Brian Clifton, October 8, 2009.

New Feature Spotlight: Engagement Goals, Goal Sets and 20 Goals Per Profile. Google Analytics Blog, Wednesday, October 28, 2009.

New Google Analytics Goals, by Justin Cutroni. Analytics Talk, October 20, 2009.

ROI Is the New Ranking, By Julie Batten, ClickZ, October 26, 2009.

Segmenting Unique Visitors in Google Analytics, by Justin Cutroni. Analytics Talk, October 20, 2009.

Web Content

The Cost of Landing Page Optimization, By Tim Ash, Search Engine Watch, October 28, 2009.

5 Social Media Lessons For Paid Search Landing Pages, by Scott Brinker. Search Engine Land, October 22, 2009.

How to Quote without Getting into Google's Duplicate Content Filter? by Ann Smarty. Search Engine People, 27 October 2009.

Web 2.0 and Social Media

The Super Simple Guide to Setting Up Your First Company Facebook Page Without Blowing a Gasket - Part 2, by Jennifer Laycock. Search Engine Guide, October 26, 2009.

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Added: 29 October 2009, Page Views: 322, Rating: 0.0
Last Updated: 12 November 2009
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