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The Excellence in eGovernment Awards were announced at CeBIT Australia, in Sydney, on Wednesday 23 May 2012.
The Governnent 2.0 award was won by the Country Fire Authority Victoria in collaboration with other Victorian fire and flood services for their Social Media Emergency Management Integration.
Mr Martin Anderson, Country Fire Authority, accepts the Excellence in eGovernment Award from Senator the Hon Kate Lundy.
The Country Fire Authority (CFA) has made significant advances in its use of social media for emergency warning and provision of advice during major incidents. All CFA social media channels have being integrated into a ‘One Source, One Message’ system so warnings are now posted automatically 24/7 to official social media channels as soon as they are issued. As part of this initiative CFA now works directly with specifically appointed staff in the State Control Centre to gather intelligence from the online community during major emergencies. CFA’s work in this area has allowed a much quicker response to communication issues and provided valuable intelligence back into official emergency management structures.
Source: Australian Government Information Management Office, Department of Finance and Deregulation.
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