Articles and resources about how government is making use of web 2.0 technologies (commonly referred to as government 2.0) to interact with citizens and provide government services.
This category last updated: 24 April 2013
Citizen 2.0, Step 3: Co-Deliverer
- Posted by: Gadi Ben-Yehuda. IBM Center for the Business of Government, Thursday, September 23, 2010. "Why should people do 'government work'? what's in it for them and how can we make it easier, more rewarding, or both? In his book, "The McDonaldization of Society," George Ritzer points out an invisible obvious fact: McDonald's is able to keep its costs low in part becuase its patrons perform essential functions for the store. They pour their own drinks, bus their own tables, get their own napkins and other table settings, and in some locations even add their own condiments to their burgers. There's an unspoken compact: customers enjoy a lower price and food customized to their liking, and in return they help co-deliver their meal..."
Government 2.0 Requires Perpetual Beta
- by Andrea Di Maio. Gartner, September 22, 2010. "In a conversation with the CIO of a parliamentary organization, I discussed the role of social software in supporting some or most of the parliamentary processes, both purely internal to the organization, and involving specific external stakeholders (such as union representatives, university professors, domain experts, and so forth). While it appears that some of these processes have clear boundaries in terms of who participates and the information accessed and required, this is not necessarily true..."
What does Gov 2.0 have to do with cloud computing?
- by Alex Howard. GovFresh, September 16, 2010. "Last week, Gartner analyst Andrea DiMaio rendered his opinion of what Gov 2.0 has to do with cloud computing. In his post, he writes that 'ironically, the terms 'cloud' and 'open' do not even fit very well with each other', with respect to auditability and compliance issues. I'm not convinced. Specifically, open source cloud computing at NASA Nebula and the OpenStack collaboration with Rackspace and other industry players, or Eucalyptus. For more, read my former colleague Carl Brooks at SearchCloudComputing for extensive reporting in those areas..."
AGIMO opens up on Gov 2.0 plans
- New scheme planned to manage the potential privacy and confidentiality impacts of releasing greater amounts of public sector information, by Tim Lohman. Computerworld, 16 September, 2010. "The Australian Government Information Management Office (AGIMO) has opened up on its plans to push forward with its Gov 2.0 agenda. Responding to Computerworld Australia the office said its plans to push forward with initiatives around the privacy and confidentiality implications of Gov 2.0 would see the Office of the Australian Information Commissioner (OAIC) develop an 'Information Publication Scheme' for Australian Government agencies..."
Becoming Citizen 2.0: Step Two, Creator
- Posted by: Gadi Ben-Yehuda. IBM Center for the Business of Government, Wednesday, September 15, 2010. "What does it mean to be a creator and how can we make it easier and more rewarding? To be a creator is take the step from merely accessing information online (in the form of data or content) to adding new information (again, content or data) online. Using online tools to submit forms or payment also falls into this category. There are countless venues through which people can do this: through apps, government Web sites, and nongovernment Web sites. More on each of these in a moment, becuase to talk about any of them requires an understanding of why anyone should visit any of them..."
AGIMO launches Steering Group to drive Gov 2.0 agenda
- Leadership one of the "pillars" of Government 2.0, by Tim Lohman. Computerworld, 15 September, 2010. "The Department of Finance and Deregulation has announced that it has created a Government 2.0 Steering Group to provide 'leadership and oversight' in implementing Labor's Gov 2.0 agenda..."
Government As a Platform
- by Tim O'Reilly. O'Reilly Media, Inc. 2010. "... Government 2.0, then, is the use of technology—especially the collaborative technologies at the heart of Web 2.0—to better solve collective problems at a city, state, national, and international level. The hope is that Internet technologies will allow us to rebuild the kind of participatory government envisioned by our nation’s founders, in which, as Thomas Jefferson wrote in a letter to Joseph Cabell, 'every man…feels that he is a participator in the government of affairs, not merely at an election one day in the year, but every day.'
Gov 2.0 Summit - Washington DC - September 7 - 8, 2010
- "Gov 2.0 Summit brings together innovators from government and the private sector to highlight technology and ideas that can be applied to the nation’s great challenges. In areas as diverse as education, health care, energy, jobs, and financial reform, there are unique opportunities to rethink how government agencies perform their mission and serve our citizens. Social media, cloud computing, web, and mobile technologies—all provide new capabilities that government agencies are beginning to harness to achieve demonstrably better results at lower cost..."
What Do Government 2.0 and Cloud Have in Common Beyond the Hype?
- by Andrea Di Maio. Gartner, September 9, 2010. "Last night I decided to spend a couple of hours replaying videos from the Gov 2.0 Summit held in DC on September 7 and 8. Two things struck me. First of all, the obsession of Tim O’Reilly and friends with the term 'government as a platform' ... Secondly, and more importantly, whereas last year most conversations were about social networks and open data, this year cloud computing seems to have gained a more prominent place at the table..."
Becoming Citizen 2.0: Step One, Consumer
- Posted by: Gadi Ben-Yehuda. IBM Center for the Business of Government, Wednesday, September 8, 2010. "Finding and engaging with personally-relevant government media is the first step to becoming Citizen 2.0. What does it mean to be a consumer and why should anyone bother? These are the first two questions that we, as Gov 2.0 advocates, should ask ourselves when exhorting our compatriots to take a more active role in their own governance. The first question is easily answered: to be a consumer is the least time-consuming way to become involved in government. It means that you read the information that government bodies publish with the goal of understanding three things: 1. What projects the government is executing or contemplating; 2. What goals those activities are seeking to achieve; and 3. How government agencies will implement their programs. Or, more briefly: what is the government doing, why is it doing that, and how is it being done..."
Meeting half-way: Becoming Citizen 2.0
- Posted by: Gadi Ben-Yehuda. IBM Center for the Business of Government, Thursday, September 2, 2010. "For Gov 2.0 to work, Government is only half the equation. Citizens are the other half. Here's how they can get involved..."
On Language: Putting Government 2.0 in Context
- by Alex Howard. Gov 2.0 govFresh, August 29, 2010. "Does the public need to understand what the term Government 2.0 means? ... For those more technically inclined, it might be useful to talk about open data, mashups, Data.gov, the Open Government directive, XML, XBRL, virtualization, cloud computing, social media and a host of other terms that have meaning in context but without prior knowledge do little to inform the public about what, precisely, the '2.0' means..."
Gov 2.0: Applying open data to open government
- by Alex Howard. Govfresh, September 1, 2010. "Earlier this summer, the Knight Foundation convened a panel of experts on open source and open government at the 2010 Future of News and Civic Media Conference at MIT to consider whether open data can be used to fuel positive social change. If you missed the event or video when it was first posted, it’s well worth your time..."
O'Reilly, Open Government and the Ingenuity of Enthusiasm
- by Andrea Di Maio. Gartner, August 27, 2010. "I just read an interview that Tim O'Really gave to The Hill about government 2.0. In this interview, he reinforces his faith into 'government as a platform', praises the Federal CIO Vivek Kundra for his open government activities and – most importantly – stresses that open government and open data is not only about transparency, but about the ability to create feedback loops that allow government to understand and improve its performances. Although I disagree with Tim about the concept of government as a platform, I like his attempt of pushing the whole debate toward the use of open data, rather than talking about the abstract value of transparency..."
O'Reilly: Government needs to close the feedback loop
- By Gautham Nagesh. The Hill, 25 August 2010. "The government must take a page from the technology industry by learning how to measure the effectiveness of its programs, according to tech evangelist and O'Reilly Media founder Tim O'Reilly... "There's lots of focus on social media and outreach, but that's the easy stuff. The stuff that's hard that's been really transformative for industry is to create real-time feedback loops using data," O'Reilly said during a conversation Wednesday with Hillicon Valley..."