Articles and resources about how government is making use of web 2.0 technologies (commonly referred to as government 2.0) to interact with citizens and provide government services.
This category last updated: 13 June 2013
World e.Gov Forum review Part 2: Gov 2.0 case studies
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Wednesday, October 27, 2010. "This is the second part of my series of posts on the World e.Gov forum I attended in early October 2010 in Paris, France. The previous part is World e.Gov Forum review Part 1: Gov 2.0 flavours. In this part I'd like to share six case studies of Gov 2.0 and eGovernment activity from around the world that I was briefed on as part of the World e.Gov Forum..."
World e.Gov Forum review Part 1: Gov 2.0 flavours
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Monday, October 25, 2010. "... In Australia we have a tendency to pay most attention to the US, UK, Canada and New Zealand as they are all majority English speaking and have political systems with similar roots - making them more accessible to us. I've consciously supported this tendency in this blog because it is easier to learn what is occurring in English speaking jurisdictions and easier to communicate it to Australians. However English speakers are not the leaders in many areas of eDemocracy, eGovernment or Gov 2.0. This was demonstrated during my trip, which also reinforced for me that there are different 'flavours' of Government 2.0 thriving in different parts of the world..."
"Shiny app syndrome" and Gov 2.0
- Why governments need to start with mobile sites, not native apps, by Alex Howard. O'Reilly Radar, 22 October 2010. "As citizens turns to the Internet for government information, policy and e-services, government entities necessarily have to respond. Government transparency means using search data to connect with citizens and increasing their findability. It also means "fishing where the fish are," engaging citizens on Facebook, Twitter or any other place citizens are congregating online. As Gov 2.0 goes local, it will naturally be tempting for state and town governments to create applications for the most popular platforms.."
Gartner Symposium Does Not Paint a Pretty Picture for Government 2.0
- by Andrea Di Maio. Gartner, October 22, 2010. "During the last week I presented and run a panel on Open Government, and I had several client conversations with US federal, state and local agencies, as well a few Canadian federal and provincial ones. Here are a few highlights..."
Why Do Women Understand Government 2.0 and Social Media Better Than Men?
- by Andrea Di Maio. Gartner, October 20, 2010. "In over three years of web 2.0 and government 2.0 coverage I have met or spoken on the phone with several hundred people around the world, and I have come to believe that there is a gender difference in how government folks understand the implications of open government and social media in government..."
Gov 2.0 goes local
- How local governments are using technology to deliver smarter government. by Alex Howard. O'Reilly Radar, 15 October 2010. "Most people encounter government at the state and local level much more often then they deal with Washington. Given historic lows in trust or approval for federal institutions, governors and city councils may appreciate that separation. But as citizens turn to the Internet for government data, policy and services, local governments are in the same boat with the feds when it comes to meeting demands online, and always with fewer resources..."
Gov 2.0 challenges the service delivery paradigm
- By Simon Julian. Government News, 12 October 2010. "In the past, government departments used the Internet as a one way street to disseminate selected information to the public. The department decided what information was provided, how it would be provided and how it could be accessed. At best interactivity was limited to a telephone number or an email address that the public could use to get help or obtain further information. Web 2.0, and conversely, Government 2.0 is about moving the government 'provider’ paradigm towards an environment where government departments and the public interact and collaborate to make the best use of information and services, sometimes coming up with new services and ways to use information that would never have been thought of without this collaborative approach..."
What will Australia’s Government 2.0 future look like?
- by Kate Carruthers. eGov Australia Blog, October 11, 2010. "... This blog has been developed to collect many perspectives and thoughts on Australia's Government 2.0 future. The intention is to compile these perspectives into a publication that can help inform and guide the thinking of public servants, politicians and a range of stakeholders. It seeks to answer three questions: What does Government 2.0 mean for Australia’s governance? How will Government 2.0 change the culture and practice of Australian public service and government? What will Australia’s Government 2.0 future look like?..."
Why I Launched Gov20LA
- by Alan W. Silberberg. Huffington Post, October 11, 2010. "... More and more Government agencies are putting data, information and communications with the public online. Government 2.0 and even "Gov 3.0" applications are popping up all over the world. The case studies are now real. The marketplace is starting to try to find itself. It is an exciting time for all of us participating in the real world, real time implementation and analysis and discussion of the Government 2.0 and Gov 2.0 movement..."
New Snapshot of Gov 2.0's Evolution
- by Steve Ressler, Founder, GovLoop. Huffington Post, October 8, 2010. "Earlier this week, GovLoop featured the results of a survey conducted by HP that asked 100 government IT professionals about their understanding and current experiences with "government 2.0". Here were a few of the stats cited in the post..."
Transcript of an interview about Government 2.0
- Posted by Nicholas Gruen. Club Troppo, Thursday, October 7, 2010. "A while back I was rung up and interviewed by a student doing a thesis on Government 2.0. She asked lots of good questions and they brought out in me a bunch of things I've been thinking about regarding Government 2.0. Since she sent me a transcript, I thought it may be useful to put it online. Please excuse some strange things that go on in the transcript. Sometimes words are clearly wrong. And elsewhere if it's badly expressed that's probably the difference between me extemporising and me with the opportunity to correct and qualify things. So apologies, but I don’t have the time to go through and correct it. Anyway, some people may find it of interest and I’d be interested to know what, if anything people make of it. And I'll be happy to try to elaborate on anything you want me to..."
Becoming Citizen 2.0: Step Four, Co-ordinator
- Posted by: Gadi Ben-Yehuda. IBM Center for the Business of Government, Thursday, October 7, 2010. "Coordinators are the pinnacle of Citizen 2.0: they see a systemic, chronic, or pervasive problem in government or society and forge the tools or develop the processes to solve it. If most of government, and Gov 2.0, is about ordinary people doing ordinary (though necessary, ennobling, and underappreciated) things, Coordinators are the people who are doing extraordinary things. Both within government and beyond it, coordinators are the ones who are looking at the big picture and creating the tools that co-deliverers and creators use..."
Are Government IT Professionals Really Honest About Government 2.0?
- by Andrea Di Maio. Gartner, October 6, 2010. "HP recently published a survey about how U.S. government IT professionals are looking at government 2.0 and the use of social media. Not surprisingly results show that IT professionals are probably ahead of their colleagues in the business in understanding social media. However, the sample also reveals some degree of naivety in how they see the route to government 2.0..."
Half of the Public Sector Embracing Gov 2.0, Survey Finds
- By Matt Williams. Government Technology, October 6, 2010. "... a recent survey from Hewlett-Packard found that nearly one-quarter of government IT professionals still don't know what Gov 2.0 entails, despite the fact that 80 percent of them believe their agency will enact a comprehensive strategy for Gov 2.0 sometime within the next two years — and nearly one in 10 agencies already have a program. Furthermore, only 52 percent of respondents said their public-sector organization is embracing Gov 2.0..."
10 Lessons for Gov 2.0 from Web 2.0
- How can the power of the web solve the world's most pressing problems? by Alex Howard. O'Reilly Radar, 6 October 2010. "... So what does Web 2.0 mean to Gov 2.0? Many aspects cannot be discerned at this point, but one thing is certainly clear: It's about all of us. Creating a smarter, more innovative government matters to every citizen. In their analysis of "Web 2.0 five years on, John Battelle and Tim O'Reilly wrote that "if we are going to solve the world's most pressing problems, we must put the power of the web to work -- its technologies, its business models, and perhaps most importantly, its philosophies of openness, collective intelligence, and transparency. And to do that, we must take the web to another level. We can't afford incremental evolution anymore."..."