Articles and resources about how government is making use of web 2.0 technologies (commonly referred to as government 2.0) to interact with citizens and provide government services.
This category last updated: 13 June 2013
Let tech-savvy citizenry remake dysfunctional governments
- by Chrystia Freeland. From Friday's Globe and Mail, Thursday, Aug. 18, 2011. "... But some people are examining the woes of the Western state through a different prism. Call it the Government 2.0 approach. Its fundamental thesis is that the biggest question is not how much to spend or tax, but how to adapt the state to the information age.
One of the first to articulate this view was best-selling author Don Tapscott, who has been arguing for decades that the knowledge economy requires a new style of government. He thinks the time may have finally come..."
Open Data and New Public Management
- by David Eaves. eaves.ca, 26 August 2011. "This morning I got an email thread pointing to an article by Justin Longo on #Opendata: Digital-Era Governance Thoroughbred or New Public Management Trojan Horse? I'm still digesting it all but wanted to share some initial thoughts.
The article begins with talking about he benefit of open data but its real goal is to argue that open data is a pawn in a game to revive the New Public Management Reform Agenda...
What I found disappointing about the article is its binary approach to the problem. Open data may support a theory/approach to public management the author does not like, and therefor (by inference of the title and tone of the article) it must be bad or, at least, we must be wary of it. This is akin to saying any technology that could be used to advance an approach I don't support, must be opposed..."
#Opendata: Digital-Era Governance Thoroughbred or New Public Management Trojan Horse?
- by Justin Longo - University of Victoria. Public Policy & Governance Review, Vol. 2, No. 2, p. 38, Spring 2011. "Abstract: The open data movement - in which advocates have called for governments to provide open, easy-to-use and largely free-of-charge access to public data - has generated significant momentum in a short period of time. I review the benefits - to both governments and the public - that many open data advocates agree are achievable from making digitized government data more open. Following this, I focus on one of these purported benefits and propose an alternative interpretation that identifies a potential downside to open data as currently framed: that an alternative reading of some elements of the open data advocacy coalition originate in the New Public Management reform agenda and seek to revive it..."
What happens after Gov2.0?
- By Adrienne Valdez, FutureGov, 22 August 2011. "Web 2.0 technologies are no longer new to governments in the region, although some are still concerned by their risks, many agencies and public sector organisations in the Asia Pacific region have already established online presence to reach out to the increasing population of netizens.
From simple conversations between government officials and citizens, more and more government processes have moved to social media. Crowdsourcing has become more popular and eventually part of the official process of establishing government vision, policy making, and even amending a constitution..."
Emergency 2.0 Wiki Project blog site
- "The aim of this site is to provide an information hub to keep you up to date as we journey to turning the vision into a reality. Vision - To empower the community with the knowledge to use web2.0 and social media in emergency communications. Purpose - The Emergency 2.0 Wiki will be a new collaborative model for sharing and advancing knowledge on utilising web2.0 and social media in emergency management.
Emergency 2.0 Wiki launched for global collaborative input
- by Eileen Culleton. Emergency 2.0 Wiki, August 23, 2011. "Tonight the Emergency 2.0 Wiki launched for global collaborative input via an online blitz! Launching from the Local Disaster Coordination Centre in Brisbane Australia, the Wiki Working Group are on our laptops, mobile phones and notebooks, tweeting, posting discussions and blogging!
In early 2011 the world experienced unprecedented disasters – the Queensland floods, Cyclone Yasi, the Christchurch earthquake, the Japan earthquake, tsunami and nuclear crisis and the US tornados. During this time we witnessed the power of social media used to send instant warnings to save lives, to share realtime information, and to enable the community to help one another..."
MuniGov 2.0 - Exploring Government Collaboration Via Technology
- "MuniGov 2.0 is a coalition of federal/state/local/municipal and international governments focused on exploring the use and principles of Web 2.0 in an effort to improve citizen services and communication via technology. We have created this site and its accompanying documents as resources, best practices and the start of a community of like-minded peers who have a common interest in the concepts of 2.0 as they could and do apply to local government. The pages of this site are designed to put you in touch directly with the theories and practice of 2.0 in government and the people who are pushing the envelope in each sub-category or technology..."
The Case Against Online Participation and Government As A Platform
- by Andrea Di Maio. Gartner, July 14, 2011. "... For sure there are people who are more concerned and passionate about participating. Some of them are active in politics, others just follow with interest political debates and others are willing and available to volunteer time and effort to help.
But there are also people who believe that the reason why we have a government is for somebody else to take care of all that. So, even if they take their voter's rights and obligations quite seriously, they also assume that by voting they have outsourced policy-making and service delivery to those who have been democratically elected and the public services that fall under those representatives' responsibility..."
Are Australian politicians really comfortable with Gov 2.0 and social media?
- Posted by Steve Davies. OzLoop, July 8, 2011. "... The contrast between members of the Australian Government and the United States Government could not be more stark.
In the United States we see Townhall @ The White House. In Australia we see a very traditional and controlling approach over Climate Change and, more specifically, the proposed introduction of the carbon tax. If ever there was a case for early discussion and engagement with the whole community using social media the carbon tax was it.
Instead, what we see is a flurry of political activity and committee work, a poor flow of information and, of course, the media making a lot of commentary. Sitting somewhere in the middle of all this activity is the community..."
How the digital revolution might help the push for better use of better evidence
- by Melissa Sweet. Croakey - The Crikey Health Blog, July 4, 2011. "How can the digital revolution and social media help the Cochrane Collaboration and those with an interest in evidence-informed practice and policy? Below are some notes from a presentation on this subject at the Australasian Cochrane Symposium in Melbourne on July 1. Some of the general content will be familiar to regular Croakey readers, but I'm posting it in case the links/resources are of interest, particularly for those who were at the symposium. Also included is some material that I didn't have time to mention on Friday. The presentation covered: The changing media environment; The implications of Gov 2.0; The power of crowdsourcing; New opportunities for collaboration; New platforms; The Aggghh factor..."
Gov 2.0 Conference 25 - 26 October 2011 - Canberra
- To be held at the National Convention Centre Canberra. Proposed topics for inclusion:
Delivering and implementing strategies for Open Government;
Making information more accessible and transparent;
Promoting the culture of web innovation;
Developing better collaboration between agencies;
Improving efficiency in service delivery;
Engaging citizens with the use of Web 2.0 tools; and
Driving cultural change within government...
Gov 2.0 Conference will this year provide opportunities for interaction and learning with one day of workshops and one day of two streams conference and exhibition.
It is time to use Gov 2.0 to Solve Intractable Problems, Such As Fighting Tax Evasion in Italy
- by Andrea Di Maio. Gartner, June 22, 2011. "Over the last 20 years and more we have heard all sorts of political statements highlighting how essential IT is to productivity and economic growth. Countless surveys have shown a clear correlation about factors like IT spending per capita and digital literacy, and growth and competitiveness of economies..."
Civil Servant 2.0 - New ideas and practical tips for working in government 2.0 - in pdf format (2166kb)
- (This document requires the use of Adobe Acrobat Reader). Civil Servant 2.0 beta: Action steps towards government 2.0, by Davied van Berlo. May 2011 "... This is a book for you, as a civil servant. As civil servants we have a public task to perform, and we want to do that as well as we can. Our working environment is constantly changing, and increasingly more is possible. As a civil servant, you have to be open to these developments and curious about how you can perform your work at an even higher standard. If this is something you recognise, then this book is for you..."
Gartner criticizes cities' use of social media, open data
- By: Shane Schick. ITworld Canada, 7 June 2011. "... In a keynote speech at the Municipal Information Systems Association (MISA) 2011 conference, Andrea DiMaio, vice-president and distinguished analyst at research firm Gartner Inc., said the concept of 'government 2.0' often lacks clarity. While more cities are investing in online tools to collaborate with citizens or serve them more directly, he said the pace of collaboration is driven entirely by government, and pays scant attention to the sites where everyday people do most of their online activities..."
G8: the Internet has become the public arena for our time
- by Alex Howard. Gov20.Govfresh, May 28, 2011. "... For the first time, the 2011 G-8 Summit included discussion of the Internet as a top-level issue, alongside the ongoing conflict in Libya, economic growth, nuclear safety, climate change, foreign aid and national security.
The G8 released an official communique that pledging renewed commitment for freedom and democracy that included a substantial section on the Internet..."