Articles and resources about how government is making use of web 2.0 technologies (commonly referred to as government 2.0) to interact with citizens and provide government services.
This category last updated: 24 April 2013
Social Media and Gov 2.0 are Contact Sports
- by Alan W. Silberberg. The Huffington Post, August 25, 2010. "Social media is a contact sport. No doubt about it. People get bashed all the time. One only needs to look at the public timelines of Twitter or Facebook to see that. Having said that, specifically Gov 2.0 is a contact sport too. Write one off sounding blog or comment, and see how unforgiving the social media arena can be..."
Cost is only part of the Gov 2.0 open source story
- Washington, D.C. CTO Bryan Sivak adds realism to his open source advocacy, by Mac Slocum. O'Reilly Radar, 23 August 2010. "Bryan Sivak, chief technology officer for the District of Columbia and a speaker at the upcoming Gov 2.0 Summit, has smartly mixed healthy realism with enthusiastic support for open source in government. The result is a message that resonates beyond open source evangelists..."
Government 2.0 heading down fragmented path
- By Steve Hodgkinson, Ovum, ZDNet Australia, August 19, 2010. "The Victorian State Government recently released a Government 2.0 Action Plan, further evidence of the growing momentum behind the use of Web 2.0 as an agent of public sector reform. However, this is starting to resemble the early years of the government online and e-government phases, with their useful, but fragmented, outcomes. Effective leadership and coordination of Government 2.0 across agencies will, as always, be a critical ingredient of success..."
Victoria releases best-practice Gov 2.0 Action Plan
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Thursday, August 12, 2010. "Victoria has maintained its lead over other Australian states in the adoption of Government 2.0 through today's release of the Government 2.0 Action Plan - Victoria. The Plan outlines four priority areas for Gov 2.0: 1. Driving adoption in the VPS > Leadership; 2. Engaging communities and citizens > Participation; 3. Opening up government > Transparency; 4. Building capability > Performance..."
Does Gov 2.0 require government leadership or participation?
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Wednesday, August 11, 2010. "This post is in reflection to a post by Nicholas Gruen over at Club Troppo entitled, What Coalition Politicians 'get' Government 2.0? For me the post triggered a broader question - does Gov 2.0 require government leadership or participation? I think examples from both Australia and overseas demonstrate that the mass enablement of societies via the internet can - and does - proceed without government leadership, encouragement, involvement and even in face of significant political and public sector resistance..."
What Coalition Politicians 'get' Government 2.0?
- Posted by Nicholas Gruen. Club Troppo, Tuesday, August 10, 2010. "I was asked at a Departmental seminar today whether the election of a Coalition Government would set back Government 2.0. I said I didn't know, but that even if it did not have as much support from an incoming government as it has had in this term, the main tasks ahead of us were cultural, that the heavy policy lifting had taken place and that I couldn't see that work being undone by a change of government, though the atmospherics can be important this early in a transition to greater use of Web 2.0 in government..."
Government and e–participation programs: A study of the challenges faced by institutional projects
- by Francisco Paulo Jamil Almeida Marques. First Monday, Volume 15, Number 8 - 2 August 2010. "This paper examines the difficulties faced by government projects aimed at fostering citizens' political participation by using the Internet. After presenting the participatory tools found on two institutional Web sites (the Brazilian Presidency and the House of Representatives), I examine how the constraints pointed out by a relevant part of the literature in e–participation are reflected in such initiatives. Promoting online participation needs more than providing communication resources, since civic culture and other issues are still key factors in influencing our patterns of political involvement. A participatory use of digital tools depends more on circumstances, such as institutional willingness, than on technical mechanisms available..."
Knowledge is a mashup
- Dig into the Smithsonian Commons and you'll find Gov 2.0 in action, by Vanessa Fox. O'Reilly Radar, August 10, 2010. "These days, we hear a lot about open data, open government, and Gov 2.0. President Obama's Open Government directive has given us access to huge data sets through avenues such as data.gov. But we have a lot more assets as a country than just digital 0s and 1s in CSV files. We also have artifacts and science and history and experts. Can open government apply to those assets as well? If the Smithsonian Commons project is any indication, the answer is yes. I talked to Michael Edson, director of Web and New Media Strategy for the Smithsonian about the project. The Commons, which is currently being prototyped, is one of the best examples I've seen of "Gov 2.0 in action."..."
Gov 2.0 as means not end
- Government-as-platform doesn't absolve us from asking what services should be provided by a government, by Nat Torkington. O'Reilly Radar, August 5, 2010. "It's often tempting to think that Gov 2.0 is common ground between those who always want smaller government and those who want government to help its citizens. To an extent, this is true: opening up services lets citizens and businesses do more for themselves, and means government doesn't have to grow for more things to happen. In some cases, government can even get smaller..."
Kate Lundy - Speech to the Technology in Government and the Public Sector conference
- KateLundy.com.au, August 9, 2010. "... Around the world, governments and their leaders are exploring the possibilities the Internet offers to redefine democratic participation: and redefine it in a way that renews confidence in our systems of governance and public administration. We are witness to communities leaping ahead with their own innovations in response to slow, old fashioned bureaucracies. The Internet is the open platform of choice and the freedom and creativity being displayed in the design of new digital tools – be they services, ways to communicate, collaborate and share – are all inspiring..."
Web 2.0 enables public sector revolution
- Public Technology, 4 August 2010. "Public sector employees are spending time reconciling information and performing transactions that could be performed more cost-effectively and efficiently by today’s IT tools and solutions..."
What Can the Government Learn From a $100,000 Salt & Pepper Shaker?
- by Steve Radick. Social Media Strategery, July 26, 2010. "... A government agency that uses solid change management techniques to teach every employee to truly embrace principles like 'the front line is the bottom line,' and 'Two Ears, two eyes and one mouth, use them in that ratio' would do more to bring about Government 2.0 than any new policy, memo, or technology platform could ever do. We talk a lot about Government 2.0 being citizen-centric, but that's not going to happen via some technology platform or memo..."
Helping people understand government 2.0 at the local level, not easy
- by John F Moore. Governing People, July 30, 2010. "I have had several great conversations this week. One that I wanted to share with you was a discussion I had with Alex Reed, an Independent candidate who is running for the Maine House of Representatives (District 99). We spent our time discussing how to bring collaboration and communication strategies and tools to the local level, an important goal, a difficult challenge, especially in a state where broadband penetration is relatively low..."
Gov 2.0 culture needs nurture (and a catalyst) - and we're not there yet
- by Stephen Collins. AcidLabs, July 30, 2010. "Earlier this week, I attended the FutureGov Forum Australia.... That said, as I spoke at the forum with a range of public servants from all three levels of government and a wide range of agencies, one telling fact was apparent – in spite of all the scaffolding being in place for agencies to take real, substantial steps towards Government 2.0 in their agencies, many blocks, predominantly cultural ones, continue to persist..."
U.S. Congressional Hearing: How Are U.S. Government Agencies Using Web 2.0 Technologies?
- Resource Shelf, Sunday, July 25th, 2010. "From the Webpage: On Thursday, July 22, 2010, the Information Policy, Census and National Archive Subcommittee [U.S. House of Representatives] will hold a hearing entitled, 'Government 2.0, Part I: Federal Agency Use of Web 2.0 Technologies'. The hearing will review federal agency use, under the Federal Records Act, of Web 2.0 technologies that promote transparency, collaboration and participation, and examine the records management implication of those technologies. We are unable (at this time) to access an audio or video of the hearing. However, the prepared testimony of each panelist is available online. All files are in pdf..."