Articles and resources about how government is making use of web 2.0 technologies (commonly referred to as government 2.0) to interact with citizens and provide government services.
This category last updated: 24 April 2013
The difference between Gov 1.0 and Gov 2.0 - as demonstrated by the Queensland and Victorian State Governments
- eGov AU - Craig Thomler's personal eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Wednesday, June 9, 2010. "I see a lot of examples of Gov 1.0 and Gov 2.0 these days, but one I saw recently struck me an an object example of the differences between these approaches - how far Australian government has come, and how far there is left to go. In May the Victorian government quietly launched its ICT Plan Blog to consult online on issues related to the production and use of ICT..."
What Does Digital Divide Mean to Gov 2.0?
- by Alan W. Silberberg. The Huffington Post, June 7, 2010. "... More and more people who don't have the basics are being left out. What would the basics be actually? 1. Cellular or Wireless Phone. 2. Easy Internet Access. 3. Hopefully, a working computer..."
Yes Minister, version 2.0
- by Andrea DiMaio, Gartner, June 3, 2010. "On Wednesday had a great meeting with a federal government organization in Australia that exemplifies very well the struggle that many capable people face when dealing with government 2.0 and social media strategies... they wanted to discuss how to create a virtual space that government would offer to people to participate. When I asked the reason why they were asking a question that they knew made little sense, the answer was: 'this is what the minister wants and this is what we have to deliver'..."
Making Sense of Gov 2.0 Strategies: 'No Citizens, No Party'
- by Enrico Ferro, Francesco Molinari. JeDEM - eJournal of eDemocracy and Open Government, Vol 2, No 1 (2010). "... In this paper, we contend that the presence of a considerable variance in terms of political interests, educational level and technological skills makes it very difficult to design workable and effective systems to support participation. A modular strategy is then recommended requiring policy designers to make a step towards citizens rather than expecting the citizenry to move their content production activity onto the 'official' spaces created for ad hoc participation..."
Rules for successful Gov 2.0 collaboration
- By Molly Bernhart Walker. FierceGovernmentIT, June 1, 2010. "As government agencies dabble in Facebook, Twitter and YouTube, it's important that they have a clear strategy to ensure the projects' success. At the Gov 2.0 Expo in Washington, D.C., Danielle Germain, director of the Collaboration Project at the National Academy of Public Administration shared a methodology she has developed that agencies can use to engage the right people and get the results or information they seek..."
Gov 2.0: The Next Internet Boom
- The emerging online field is helping entrepreneurs help governments work better, By John Tozzi. Bloomberg Business Week, May 27, 2010. "Kevin Merritt never intended to become a government contractor when he launched Socrata, an online service making it easy to share data—anything from crime statistics to football schedules. But early last year he noticed that federal agencies were the site's biggest users. "It became clear that a really good place for our technology was helping government organizations share data in the interest of transparency," says Merritt, a Microsoft veteran who lives near Seattle. Today the 14-employee startup has 20 government clients, including Medicare and the City of Seattle, some paying more than $5,000 a month..."
How Web-based technologies are reinventing government services
- International cast at Gov 2.0 conference describe how new platforms, apps connect with people, By Wyatt Kash. Federal Computer Week, May 26, 2010. "The convergence of government and technology innovations taking root across the United States and the world was on parade today at the Washington Convention Center, in a series of rapid-fire presentations by government and industry officials on how governments are connecting with citizens. The roster of speakers spanned the globe and brought competitors such as Google and Microsoft together. And as a keynote speaker, Web pioneer Tim Berners-Lee highlighted what’s working and what remains to be done in enabling citizens to harness government information over the Internet for mutual benefit..."
Gov 2.0 Expo - Washington DC, May 25 - 27, 2010
- "The rise of Government 2.0 signals the emergence of IT innovation and the Web as a platform for fostering efficiencies within government and citizen participation. How can we harness these innovations to decrease waste and increase productivity? Gov 2.0 Expo brings stakeholders together to explore transformative technologies and discover new solutions..."
Government 2.0 and Access to Information: United States and Other Countries
- 2. Recent Developments in Proactive Disclosure and Open Data in the United States and Other Countries, by Alysia Davies, Dara Lithwick - Legal and Legislative Affairs Division, Parliamentary Information and Research Service, Library of Parliament, 15 April 2010. "... The government of the United States, the United Kingdom, Australia and New Zealand all made major announcements regarding the launch of open data and other proactive disclosure initiatives in late 2009. Other countries, such as Mexico, India and Finland have had some form of proactive disclosure in place for some time. This paper will look at the development of proactive disclosure systems in the United States and selected other countries. Another paper in this series will provide examples of the proactive disclosure systems that are developing or already in place in Canada..."
Government 2.0 and Access to Information: Canada
- 1. Recent Developments in Proactive Disclosure and Open Data in Canada, by Alysia Davies, Dara Lithwick - Legal and Legislative Affairs Division, Parliamentary Information and Research Service, Library of Parliament, 15 April 2010. Publication No. 2010-14E. "... 'Government 2.0', which refers to the integration of new-generation digital media technologies into government structure and operations. Many municipal and local governments, including some in Canada, have started rolling out 'open data' web portals that provide raw government data to the public. The governments of the United States, the United Kingdom and Australia all made major announcements regarding the launch of open data and other proactive disclosure initiatives in December 2009. Some countries, such as Mexico, India, Finland and New Zealand have had proactive disclosure systems in place for some time. This paper will provide examples of the proactive disclosure systems that are developing or already in place in Canada. A second paper in this series will look at the development of proactive disclosure systems in the United States and selected other countries..."
Catching up with Government 2.0 at Mesh
- By Jennifer Kavur. ComputerWorld Canada, 21 May 2010. "Cities are taking the lead with open data, but the feds are catching up in the social media space. A panel discussion at Mesh provided the latest updates on Gov 2.0 efforts in Canada. Plus, David Eaves’ two dreams for open government..."
Government 2.0 threatened by filter comments
- By Josh Taylor, ZDNet Australia, May 25, 2010. "Government 2.0 is in danger of being bogged down by public servants having to moderate "passionate" comments from the public railing against the government's planned mandatory internet filter, according to Govt 2.0 taskforce members. As part of the Govt 2.0 initiative, the Australian Public Service (APS) has been encouraged to communicate via blogs and social media..."
What's missing from Gov 2.0?
- by Dustin Haisler. GovFresh, May 21, 2010. "What missing from Gov 2.0? The answer: Education. Like most agencies, we have done a significant amount of research at the City of Manor to determine how we could best use new technologies to interact and engage our citizens. In the process, we have discovered that there is one element that is quite often overlooked within the Gov 2.0 movement- education. Citizen and employee education is critical to the adoption of new technologies because the technology will not be used if it is misunderstood. So now the big question, how do you educate employees and citizens? ..."
What does Government 2.0 look like?
- Mark Drapeau offers a visual breakdown of the Gov 2.0 components, by Mark Drapeau. O'Reilly Radar, May 24, 2010. "The most important thing I learned in grad school was very simple: "Draw the picture." (Thanks Tony.) By that my advisor meant that it's often hard or impossible to describe a complex system in words alone. And consequently, if you can't draw a picture of what you're trying to explain, you probably don't understand it. Drawing pictures of complex systems also helps everyone understand where the knowledge gaps are, or where unsolved problems are buried, or where contradictions exist. So, moving into the inaugural Gov 2.0 Expo week, as I reflect on where Government 2.0 is and where it's headed, I thought I would draw a picture of it. To some people Gov 2.0 is about technology, to some it's about culture change, to some it's still about taking risks and doing experiments, to some it's about policy, or collaboration, or openness. It's about all of those things. How do they come together into a complex system?..."
The OpenGov Un-Conference - Canberra - 28 May 2010
- The Open Gov2.0 Initiative will be held at University House at the Australian National University in Canberra, on Friday 28th May, 2010. Its purpose is to promote Transparency, Collaboration and Participation in an environment where everyone can contribute and, by the end of the day, walk away with a greater understanding of how best to apply Web 2.0 capabilities and social media technologies to the business of government. The event is free...