Australian Government 2.0 Taskforce Final Report

The Australian Federal Government released the final report of the Government 2.0 Taskforce on 22 December 2009.

Web 2.0: The New Tools for Democratic Conversations – A snapshot of Initiatives in Government

This paper provides an overview of developments in the use of interactive online communications described as Web 2.0 and when applied in government, better known as Government 2.0.

Government 2.0 Action Plan - Victoria

The Victorian Government 2.0 action plan involves direct citizen engagement in conversations about government services and public policy through open access to public sector information and web 2.0 technologies. It also enables collaborative working which is both open and engaging.

Australian Government 2.0 Taskforce Draft Report

The Taskforce has released its draft report. Comments are due by 16 December 2009. The invitation to "engage" is both a call to action and affirmation of the vision towards which that action leads. This is the promise of Government 2.0. "Engagement" is what Government 2.0 is all about.

Dynamic Technologies for Smarter Government - Unlocking Knowledge in the Web 2.0 Age

Web 2.0 or Gov 2.0 technologies, based on social networking and online interaction and collaboration, have the potential to break-down information silos, improve decision-making processes and encourage collaboration.

Elizabeth Losh - If You Can't Control the Data, Consider the Message

Paper presented by Elizabeth Losh, Writing Director of the Humanities Core Course at U.C. Irvine, at the Gov 2.0 Expo in Washington DC on Tuesday 25 May 2010.

Getting Under the Skin of Government 2.0 - Issues, Insights and Implications

Presentation to the New Media Group, Victorian Government, Melbourne, March 2010, by Martin Stewart-Weeks, Director, Public Sector (Asia-Pacific), Internet Business Solutions Group.

Gov 2.0 Summit 2010: Ellen Miller - Open Government Scorecard

Paper presented by Ellen Miller, The Sunlight Foundation to the Government 2.0 Summit in Washington DC on September 7, 2010.

Gov 2.0 Toolbox: Glossary of Applications

Definitions of terms used by practitioners in the government 2.0 sphere.

Government 2.0 - Getting started in the social web

Paper presented to: Participating in the Social Web: Government 2.0 Government Web 2.0 conference, Ottawa Ontario November 17, 2009, by Tamera Kremer / Partner, Strategic Consulting, Teehan+Lax. Provides a Government 2.0 primer on using social media to engage with citizens.

Government 2.0 - Google Insights for Search

This graph provides an indication of the level of interest in government 2.0, as presented by the volume of searches using the Google search engine.

Government 2.0 Action Plan: Background Research

For the Victorian Public Service - VPS, Gov 2.0 is the next development in an expansion in Victoria's online government presence and investment in e-Government since the 1990s. The use of this new media by government sits alongside and complements existing practices and VPS Hub which provides a WoVG platform and online space to collaborate across the VPS. This report documents the research and development of the Government 2.0 Action Plan launched on 12 August 2010.

Government 2.0 Report Card

Presentation by Darren Whitelaw - Smart Government Australia 2011 conference, Tuesday 6 September 2011. There's been plenty of open government initiatives in Australia in the six years since the phrase Government 2.0 was first coined. This presentation looks at the importance of Gov2.0, scores performance within Australia, and identifies some great examples and ideas.

Jack Dangermond - GeoEnabling Gov 2.0

Paper presented by Jack Dangermond from ESRI at the Gov 2.0 Expo in Washington DC on Thursday 27 May 2010.

Kate Lundy - The Path to Open Government: The Pillars of Gov 2.0

Paper presented by Australian Senator Kate Lundy at the Gov 2.0 Expo in Washington DC on Wednesday 26 May 2010 which discusses the three pillars of Gov 2.0: democratising data, citizen-centric services and participatory democracy.

Local Government 2.0 - Current practice and development opportunities

Social media in Local Government a few examples - and ways ahead

Opportunities and risks associated with Gov 2.0 information sharing arrangements

by Andrew Schatz, Australian Government Solicitors Office Adelaide and Justin Davidson, Australian Government Solicitors Office Canberra. Paper presented to the CeBIT Australia Government 2.0 Conference, November 2010. Topics covered include: Gov 2.0 information sharing opportunities, Fragmentation in information management, FOI and privacy laws, Archives / document retention laws, Secrecy and confidentiality issues, Other legal issues, Risk mitigation strategies, Enforceability of electronic contracts, Guidelines for enforceable eContracts.

Redefining Public/Private Partnerships

Paper presented by Nicholas Gruen to the Gov 2.0 Summit, Washington DC, September 7-8, 2010. Nicholas discusses the concept of a new 'economics of abundance in which public goods are privately provided. He puts forward the point that Government 2.0 means nothing less than a new relationship between the public and private sector to achieve common goals.

Smart Government Australia 2010 Conference - Gov 2.0 Action Plan

Presentation by Maria Katsonis, Victorian Government, Department of Premier and Cabinet, September 14, 2010. Discusses the Victorian Government's Government 2.0 Action plan, what is Government 2.0 and how it differs from Government 1.0, how the plan came about, what are the constraints and benefits, the four action areas of the plan, the fourteen initiatives associated with the plan, how it is being implemented and what has been said in the public arena about it.

So what is government 2.0?

Provides an overview of Government 2.0 and supports the Victorian Government's Government 2.0 Action Plan.

Engage: Getting on with Government 2.0: Report of the Government 2.0 Taskforce

Government 2.0 Taskforce, December 2009. "Government 2.0 or the use of the new collaborative tools and approaches of Web 2.0 offers an unprecedented opportunity to achieve more open, accountable, responsive and efficient government. Though it involves new technology, Government 2.0 is really about a new approach to organising and governing. It will draw people into a closer and more collaborative relationship with their government. Australia has an opportunity to resume its leadership in seizing these opportunities and capturing the resulting social and economic benefits..."

Gov 2.0: Now the real work begins

By Alice Lipowicz. Federal Computer Week, January 23, 2012. "The go-go days of 'Gov 2.0' social media and mobile applications likely are over. That's not to say that Gov 2.0 is passé. It's just that we are in transition from a period of rapid adoption and experimentation into a time of more discerning judgments about value and efficiency. That applies to familiar social formats and also the newer formats including Google Plus and Facebook Timeline..."

Government 2.0 Innovator Award 2012

Australian Government Information Management Office. "The Government 2.0 Innovator Award recognises outstanding practice by an individual in the use and impact of Government 2.0 (Gov 2.0) tools. Open for nominations from 1 February to 1 March 2012. Nominations are accepted for individuals from all spheres of government across Australia, Federal, State & Territory and Local Government. Members of the community may also nominate an individual working in a government agency who they believe is using Gov 2.0 tools, in a valuable and productive way..."

Why Governments Have Failed at Crowdsourcing

Posted by Robert Singleton. GovLoop, December 20, 2011. "Two Words: User Acquisition - Local, state and national Governments have yet to fully take advantage of the many platforms available for crowd sourcing policy primarily because they have failed to court a significant enough user base to generate a genuine and sustained online community. Without a diverse enough, self-regulating community of users who are continually participating in the creation and editing of content, many sites, specifically those who focus on a single jurisdiction or municipality, have simply become one stop suggestion boxes. This is helpful and to some extent valuable, but primitive in its overall effect on the governing process..."

A Politician Who Understands the Tactical Nature of Gov 2.0

by Andrea Di Maio. Gartner, November 23, 2011. "After one and a half year I had a chance to meet again senator Kate Lundy, who is now the Australian Parliamentary Secretary for Immigration and Cultural Affairs. She has been a very vocal supporter of government 2.0 and always passionate with innovative ways to use technology to engage citizens. While her new responsibility and portfolio are quite different from before, her interest for the role of technology has not changed at all..."

Citizen 2.0: 17 examples of social media and government innovation

by Hadi Barkat, Lisa Jaeggli and Pierre Dorsaz. Written in partnership between RedCut and swissnex Boston, November 2011. "... The purpose of this paper is not to serve as a template, but to provide highly successful examples of social media and government innovation that can serve as inspiration. In a time or rapid tech-driven innovation, no one example is fundamentally unique, but new technologies are providing a unique opportunity to make governments more innovative and cost-effective and to make citizens more engaged and goal-focused for the common good..."

Citizen 2.0 white paper highlights 17 examples of government social media innovation

by Luke Fretwell, GovFresh, November 3, 2011. "Switzerland-based RedCut has released Citizen 2.0, a white paper of case studies that include 17 examples of social media and government innovation. We asked CEO Hadi Barkat to share his methodology and what he learned..."

The Future of Gov 2.0: iGov2s?

By John Sheridan - AGIMO Blog, 31 October 2011. "Last week, I spoke at CeBIT’s annual Gov 2 conference, held here in Canberra... My mission was to talk about the Future of Gov 2.0 in the Australian Government context. My slides are available at the end of this post. I began by discussing how we in the APS are implementing the Government's Declaration of Open Government and its imperatives to inform, engage and participate. In particular, I noted the introduction of Open PSI Principles, as demonstrated on our Department's Information Publication Scheme site and changes to the FOI regime and deployments of social networking tools and sites by government (including 53 blogs, 52 Facebook accounts, 102 Twitter accounts, 369 RSS Feeds and 15,149 tweets just on #gov2au)..."

From Government 2.0 to Society 2.0: Pathways to Engagement, Collaboration and Transformation - in pdf format (300kb)

(This document requires the use of Adobe Acrobat Reader). by Zachary Tumin, Harvard Kennedy School, with Professor Archon Fung, Harvard Kennedy School, October 2011. "In June, 2010 25 leaders of government and industry convened to Harvard to assess the move to “Government 2.0” to date; to share insight to its limits and possibilities, as well as its enablers and obstacles; and to assess the road ahead. This is a report of that meeting, made possible by a grant from Microsoft..."

Planning for Gov 2.0

by Mike Burton. LocalGov.co.uk, 26 October 2011. "... The purpose of GovCamp Scotland is to bring together key sectors of the country including, government, academia, industry, new media, civil society, and non-traditional groups that seldom come to together in one room to discuss the different ways Gov 2.0 can improve citizen engagement and services in Scotland. Gov 2.0 is the application of social media and web 2.0 technologies to the government context with the goal of improving service delivery and engagement with citizens..." GovCamp Scotland takes place on November 7 at JMCC, Edinburgh University.

Meaningful Citizen Engagement is NOT About Potholes

by Tony Webster, October 2, 2011. "In the world of 'Government 2.0,' pothole reporting is sort of a meme. Municipal government has a lot of problems, and for some reason, the developer community has chosen pothole reporting as the priority to work on..."

Signs of Progress on Government 2.0

by Rich Miller. Data Center Knowledge, September 21, 2011. "Chris Vein, Deputy United States Chief Technology Officer for Government, Aneesh Chopra is the US Chief Technology Officer and an Assistant to President Obama for Technology within the Office of Science & Technology Policy speak on a panel on Government's Big Data Opportunity with event host Tim O'Reilly of O'Reilly Media. Tim O'Reilly framed the discussion with a question: 'What if government regulation wasn't all 19th century stacks of paper, but operated with the efficiency of Google search?' The question is at the heart of Government 2.0, the effort to use data and technology to transform government into a platform for innovation..."

GOV 3.0 Forum - Canberra, 23 - 25 November 2011

Future of Social Media & Public Sector Communications Forum. IBR Conferences. Key themes: - Why it's not just Semantics when Government and People communicate - Real-World Crisis Communications 3.0 - U.S. Government 3.0: Mobile, Social Media, Collaborative Innovation, and Public Engagement - Local Social Digital: transforming cities and local government through social technology and design - Shifting to connected governance: distributed social computing for collaboration, information-sharing, knowledge management and decision-making - GOV3 .0 Insights from the US National Cancer Institute - Breaking down institutional barriers and stovepipes to spur digital advancement - Establishing successful processes for developing, executing and monitoring web and social media efforts Nurturing an innovative spirit within departments and among stakeholders - Innovative, transmedia engagement to promote public sector initiatives - Connecting with stakeholders and personifying a bureaucracy...

Gov 2.0 expectations could outrun reality

Usefulness will drive next phase, By Alice Lipowicz. Federal Computer Week, September 26, 2011. "Gov 2.0 and open government have been flourishing for a few years now, in part inspired by innovations from leading tech companies Google and Amazon; social media sites such as Facebook, YouTube and Twitter; and mobile devices such as iPhones and iPads... As more and more governments around the world release data, the public is becoming more sophisticated about what type of data it expects to be available..."

Using the NBN to enable Gov 2.0

Why the tech behind the network must be used to make government more engaging, by Lisa Banks. Computerworld, 30 August, 2011. "Australia should leverage the National Broadband Network (NBN) to create more interactive and open governance, a Gov 2.0 expert has argued. Director of consultancy company Publicani and former Gov 2.0 advisor to the UK government, Dr Tim Williams, spoke to Computerworld Australia, saying that while the NBN will significantly change Australia’s technological landscape, government bodies across Australia must use the network to interact with citizens online..."

Government 2.0 Action Plan

The Secretary of the Department of Premier and Cabinet requested the development of a Whole of Victorian Government (WoVG) Gov 2.0 Action Plan to be implemented across the Victorian Public Service (the VPS). Here you will find documents and materials supporting the rollout of government 2.0 initiatives across the Victorian Government.

Government Information and Data

Articles and resources about e-Government initiatives related to the provision of open government information and data including publications and freedom of information.

Government Wiki use

Articles and resources about the use of wiki websites by government to allow collaboration on government initiatives by multiple authors using a web browser interface.

Second Life in Government

Examples of how governments are making use of Second Life or virtual worlds to reach their citizens.

Social Networks and Social Media in Government

Articles and resources about government use of social networking and social media tools as well as best practice examples of how organisations can make use of social media to intereact with their customers.

Web 2.0

Articles and resources about the implementation of Web 2.0 technologies with an emphasis on government.