Web 2.0 - United States
Articles and resources about the implementation of Web 2.0 technologies by government in the United States.
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US DOD Social Media Policy
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The US Department of Defense published its social media policy on February 25, 2010.
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Hewlett Packard - Government IT Survey Report - Government 2.0
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Government IT Professionals Online Survey Results Final Report September 2010. HP wanted to understand of the use of social media and other communication and collaboration technologies (referred to herein as 'Gov 2.0') by government IT professionals. They surveyed U.S. government IT professionals from local, state and federal levels between September 7 – September 8, 2010. There were 103 completed surveys.
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Semantic Technology Solutions For Gov 2 0 Citizen-Friendly Recovery.Gov and Data.Gov With Transparency, Openness, and Collaboration
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Presentation by Mills Davis, Project10X May 13, 2009, Washington Semantic Meet-up, George Mason University. The presentation covers the following: Where are semantic technologies and the next internet taking us? What is the Obama administration's directive for transparency, openness, and collaboration? How can we exploit cloud computing, web 2.0, and web 3.0 semantic technologies to build citizen-friendly recovery.gov and data.gov? Demo: Using Cambridge Semantics' Anzio in support of recovery.gov Call to action: demonstrate citizen-friendly semantic solutions for recovery.gov and data.gov, with transparency, openness & collaboration!
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The United States Army Social Media Handbook - Version 2
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This edition of the Social Media Handbook is longer than the first edition. It includes an expanded operations security (OPSEC) section, a section about blogging and Army Strong Stories and a section discussing how to manage fake Facebook pages and social media imposters. In addition to the new sections, we’ve also included a quick reference guide for both Facebook and Twitter and a 10-page social media glossary.
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The US Navy's guide to Google+
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The United States Navy Social Media unit has put together a short succinct guide for Navy personnel on how to use Google+.
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US Navy Command Social Media Handbook
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Provided by the Navy Office of Information, and published Fall 2010, this handbook was put together by the Emerging Media Integration Team at CHINFO and is intended to provide you with the information needed to more safely and effectively use social media. This handbook is not intended to be a comprehensive guide on command use of social media or take the place of official policy.
- GovTwit Directory
- The government Twitter directory. "GovTwit is the world's largest directory of all facets of government on Twitter: state and local, federal, contractors, media, academics, non-profits and government outside of the U.S..."
- Can Twitter and Facebook Transform 311?
- By Steve Towns. Public CIO, May 15, 2012. "It's remarkable how quickly social media has changed the world. But will platforms such as Twitter, Facebook, Foursquare and YouTube truly change how government operates and interacts with citizens?..."
- To tweet or not to tweet: Feds weigh the dangers and benefits
- By Alice Lipowicz. Federal Computer Week, May 4, 2012. "Because Twitter is a place for rapid-fire public dialogues and all 24 major federal agencies are now using the platform, you might expect lots of conversations about government technology policy to be happening on the site.
They are, but you have to know where to look.
You won't find much interaction in the official agency Twitter feeds, which are mostly press releases and generic announcements. And the personal Twitter accounts of many federal executives are not necessarily social or even active..."
- Which federal agency packs the most online punch?
- By Alice Lipowicz. Federal Computer Week, May 14, 2012. "Which federal agencies packs the most online punch? You might think that's hard to quantify, but Klout.com -- a service that scores Twitter feeds and other social media accounts for influence -- has some answers for feds.
NASA recently outscored all other federal agencies in online social clout, earning 80 out of 100 on the Klout index of online influence, according to a new report..."
- Should I Respond Online On EPA's Behalf? in pdf format (116kb)
- (This document requires the use of Adobe Acrobat Reader). Questions to guide my decision – Use with 'Representing EPA Online Using Social Media' Procedure. US Environmental Protection Agency, 06/2011. Adapted from the Air Force Web Posting Response Assessment, Air Force Public Affairs Agency - Emerging Technology Division.
- EPA offers Twitter response cheat sheet
- By Alice Lipowicz. Federal Computer Week, May 16, 2012. "One of the tricky issues for federal agencies on Twitter is how to decide consistently whether to respond, or not respond, to a tweeted question or comment. Now there is some help with that dilemma.
The Environmental Protection Agency has distributed a one-page flow chart that serves as a "cheat sheet" decision tool for indicating when agency representatives should respond to a tweet..."
- Twitter and US Embassies
- Sunlight Foundation. A look in March 2012 of how many US embassies have official twitter accounts...
- Should Ambassadors Tweet? U.S. Embassies and Social Media
- by Daniel Schuman. Sunlight Foundation, May 8, 2012. "Twitter has become an important tool for social revolutions and civilian mobilization across the world, from Egypt to London to Iran, and has been increasingly embraced by the U.S. government. A Sunlight Foundation investigation looked at Twitter use by U.S. embassies and found that approximately 69 percent of embassies have official or semi-official Twitter accounts as of March 2012..."
- Majority of US embassies tweeting for diplomacy, report says
- By Alice Lipowicz. Federal Computer Week, May 8, 2012. "More than two-thirds of U.S. embassies now use Twitter to advance their e-diplomacy efforts, according to a new report by the Sunlight Foundation open government group.
Out of 175 embassies reviewed, 121 had official or semi-official Twitter accounts, while 54 had none, the May 8 study indicated. The transparency group said the figures were current as of March..."
- Twitter value includes response
- By Alice Lipowicz. Federal Computer Week, April 30, 2012. "Some federal agencies send out a question on Twitter and dozens of people tweet back. Many others get no response.
For example, NASA tweeted 13 questions and got 114 responses in the first week in March. The Commerce Department tweeted 18 questions the same week, and got no responses..."
- comScore Releases 'The Digital Politico' Report Highlighting 5 Ways Digital Media is Shaping the 2012 U.S. Presidential Election
- Digital Advertising and Social Media Play Prominent Roles in Political Campaigns, Delivering Amplified Exposure and Facilitating Online Fundraising. Reston, VA, April 30, 2012. – comScore, Inc... today released a report analyzing the use of digital media in the 2012 U.S. presidential election to date. Entitled The Digital Politico: 5 Ways Digital Media is Shaping the 2012 Presidential Election, the report examines key trends shaping the current election cycle in areas such as social media, digital advertising, and paid search...
'Digital media has emerged over the past few election cycles as a formidable platform for political campaigns, providing the ability to efficiently target campaign messages and reach key voting constituencies at a fraction of the cost of traditional media,' said Andrew Lipsman, VP of Industry Analysis at comScore. 'Political blogs, online advertising and online fundraising have helped shape the past few elections, but 2012 will almost certainly be remembered as the 'social media election' given how central Facebook and Twitter have become to the current digital battleground.' ..."
- GSA tools seek to authenticate federal social media accounts
- A portal coming in mid-May will allow agencies to register official sites, By Molly Bernhart Walker. April 25, 2012. "Social media users curious to know if a tweet truly originates from the federal government can make use of a new General Services Administration verification tool.
The tool allows users to paste the URL of a social media account and click "Verify" to check that an account is legitimate and managed by an agency, federal official or cabinet member, for example..."
- Twitter Chat Experiment Under Way in the Silicon Valley
- By Brian Heaton. Government Technology, April 25, 2012. "Twitter may not be an ideal platform for conversations between city government officials and citizens, given its 140-character limit per post. But despite that limitation, Palo Alto, Calif., has found success using the social media tool to host in-depth chats for Silicon Valley residents.
The city held its first Twitter Q&A on Feb. 27. Palo Alto Mayor Yiaway Yeh and City Manager James Keene fielded questions ranging from street planning to high-speed rail issues. A second session was conducted on March 29, which received broader participation and increased media attention. A third Q&A is scheduled for May 2..."
- House GOP Launches Social Media Contest
- by Kate Kaye. ClickZ, April 19, 2012. "For the third year running, Congressional Republicans will go head to head in a bracket style competition to see who's the best at using Twitter, Facebook, and YouTube to communicate with constituents. The House GOP, which launched its 2012 New Media Challenge on Monday, has taken to buying Facebook ads, integrating email with social media sharing, and even recently learned directly from @ComcastCares social media strategy leader Kip Wetzel..."
- Twitter, Facebook now tools for Big Brother
- By David Saleh Rauf. Politico, 4 April 2012. "Uncle Sam wants to read your tweets and Facebook updates — and, in some cases, already scours your feeds.
Federal agencies have realized they can mine social media for intel to help thwart potential terrorist strikes, keep tabs on domestic protests and better help citizens after a natural disaster. But privacy groups are clamoring for Congress to intervene, likening it to Big Brother..."
This category last updated: 17 May 2012