Electronic Records - United States
Articles and resources about trends and issues in electronic record keeping by government in the United States.
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A Report on Federal Web 2.0 Use and Record Value 2010
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In Fiscal Year 2010, the National Archives and Records Administration (NARA) undertook a study to observe how US federal government agencies are using web 2.0 tools to conduct business and identify characteristics that may affect the value of information created and shared in web 2.0 formats. A NARA team interviewed six Federal agencies that are using web 2.0 tools to conduct mission-related business and have policies or procedures for implementing and using tools. Representatives from an additional nineteen Federal agencies volunteered to attend a focus group jam session to provide a broader understanding of Federal web 2.0 uses.
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National Archives and Records Administration - United States - Reports - Archive
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Archived articles and resources about the National Archives and Records Administration (NARA) in the United States.
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Ohio City Deploys 2-in-1 Email and Social Media Archiving
- By Sarah Rich. Government Technology, May 8, 2013. "For governments, complying with public records requests and eDiscovery regulations in recent years has transcended beyond providing traditional documentation like email records. The rise of social media has created a need for governments to also keep track of data such as Twitter and Facebook posts.
Many city governments archive internal and external emails using specialized archiving platforms. In May 2009, Tipp City, Ohio, deployed ArcMail Defender as its email archiving platform. Two months ago, the city began testing a new add-on feature called ArcMail Social – an extension of the existing platform that also archives social media data and stores it alongside archived emails..."
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White House overhauls electronic records requirements
- By Joseph Marks, Nextgov, August 24, 2012. "Federal agencies have until the end of 2019 to adopt systems that store and manage all electronic records in formats that will keep them safe and searchable for future generations, according to a White House directive released Friday.
Currently, many agencies print paper copies of the documents and other records they are legally required to maintain due to concerns that existing file formats won’t be viable 30 years down the road when they must turn the records over to the National Archives and Records Administration..."
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Managing Government Records Directive - in pdf format (2742kb)
- (This document requires the use of Adobe Acrobat Reader). Memorandum for the Heads of Executive Departments and Agencies and Independent Agencies, Office of Management and Budget, M-12-18, August 24, 2012 "On November 28, 2011, President Obama signed the Presidential Memorandum - Managing Government Records. This memorandum marked the beginning of an Executive Branch-wide effort to reform records management policies and practices and to develop a 21st-century framework for the management of Government records. The expected benefits of this effort include:
- improved performance and promotion ofopenness and accountability by better documenting agency actions and decisions;
- further identification and transfer to the National Archives and Records Administration (NARA) ofthe permanently valuable historical records through which future generations will understand and learn from our actions and decisions; and
- assistance to executive departments and agencies (referred to collectively as agencies) in minimizing costs and operating more efficiently...
This Directive requires that to the fullest extent possible, agencies eliminate paper and use electronic recordkeeping. It is applicable to all executive agencies and to all records, without regard to security classification or any other restriction..."
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Agencies still struggling with electronic records management, NARA report shows
- By Alice Lipowicz. Federal Computer Week, May 1, 2012. "Federal agencies are struggling to manage and store an ongoing flow of paperwork and electronic records, according to the 2011 Records Management Self-Assessment Report released on May 1 by the National Archives and Records Administration.
NARA distributed the annual self-assessment survey to federal agencies and received responses from 247 agencies. Unlike previous years, it issued statistical summaries rather than scores for specific agencies..."
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Agencies share best practices on social media records
- There are still difficulties with defining, capturing, storing and retaining records, By Alice Lipowicz. Federal Computer Week, April 1, 2011. "Federal agencies have been handling social media records management mostly on their own and are only beginning to share best practices with one another, officials said at an event today..."
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Best Practices Study of Social Media Records Policies - in pdf format (646kb)
- (This document requires the use of Adobe Acrobat Reader). ACT-IAC Collaboration & Transformation (C&T) Shared Interest Group (SIG), American Council for Technology / Industry Advisory Council, March 2011. "The purpose of this study is to build a discussion around the use of Web 2.0 collaborative technologies, also known as social media, to help government and its citizens connect more closely, collaboratively, and openly. The study involved interviews at 10 agencies regarding records management processes addressing the use of social media. The C&T SIG sought to explore and capture government best practices of retention policies for social media used to support agency missions..."
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Electronic Government: National Archives and Records Administration's Fiscal Year 2011 Expenditure Plan - GAO-11-299
- Government Accountability Office, March 4, 2011. "Since 2001, the National Archives and Records Administration (NARA) has been working to develop an Electronic Records Archive (ERA) to preserve and provide access to massive volumes of all types of electronic records. NARA originally planned to complete the system in 2012, but has repeatedly revised the program schedule and estimated cost and is now planning to deploy an ERA system with reduced functionality by the end of fiscal year 2011. As required by the Consolidated Appropriations Act, 2010, and the Continuing Appropriations Act, 2011, NARA submitted an expenditure plan to Congress to support its request for fiscal year 2011 ERA funding. The legislation also requires that this plan meet six conditions, including review by GAO. GAO's objectives in reviewing the fiscal year 2011 plan were to (1) determine whether the plan satisfies legislative conditions, (2) determine the extent to which NARA has implemented prior GAO recommendations, and (3) provide any other observations on the plan or the ERA acquisition. To do this, GAO reviewed the expenditure plan and other agency documents and interviewed NARA officials..."
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NARA's costs soared for digital archive, GAO says
- Current development costs have risen from $317M to $567m and may go to $1B, By Alice Lipowicz. Federal Computer Week, February 7, 2011. Development costs have more than doubled and aren't under control for the National Archive and Records Administration (NARA)'s digital archive project, now projected to cost as much as $1.4 billion over its life cyle, according to a new report from the Government Accountability Office..."
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Electronic Records Archive: National Archives Needs to Strengthen Its Capacity to Use Earned Value Techniques to Manage and Oversee Development - GAO-11-86
- Government Accountability Office, January 13, 2011. "Since 2001, the National Archives and Records Administration (NARA) has been working to develop an Electronic Records Archive (ERA) to preserve and provide access to massive volumes and all types of electronic records. However, in acquiring this system, NARA has repeatedly revised the program schedule and increased the estimated costs for completion from $317 million to $567 million. NARA is to manage this acquisition using, among other things, earned value management (EVM). EVM is a project management approach that, if implemented appropriately, provides objective reports of project status and unbiased estimates of anticipated costs at completion. GAO was asked to (1) assess whether NARA is adequately using EVM techniques to manage the acquisition and (2) evaluate the earned value data to determine ERA's cost and schedule performance. To do so, GAO compared agency and contractor documentation with best practices, evaluated earned value data to determine performance trends, and interviewed cognizant officials..."
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Social media records prove tough to preserve
- Report: Current technologies, policies and governance inadequate to the task, By Alice Lipowicz. Federal Computer Week, December 21, 2010. "Federal records management of social media is fragmented, difficult to define and inadequately funded, and fixing those problems will require a fundamental shift in thinking, according to a new report from the IBM Center for the Business of Government..."
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Social media presence tests agency records management
- By Brian Kalish. NextGov, 20 December 2010. "The federal government's ever-growing social media presence is presenting new challenges for agencies, such as a lack of standards for records management. Those challenges cannot be met at the agency level alone, according to a new report, so it is time for the federal government to lead a move toward uniformity..."
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NARA issues guidance for identifying official records on social media
- Federal agencies must preserve Facebook, Twitter records that meet criteria, archivist says, By Alice Lipowicz. Federal Computer Week, November 5, 2010. "Federal agencies have new responsibilities with retaining official records delivered on Web 2.0 and social media platforms even as they are behind on recordkeeping for e-mail messages, according to the director of the National Archives and Records Administration..."
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Guidance on Managing Records in Web 2.0/Social Media Platforms
- National Archives and Records Administration - NARA Bulletin 2011-02, October 20, 2010. Expiration Date: October 31, 2013. "This bulletin provides guidance on managing records produced when Federal agencies use web 2.0/social media platforms for Federal business. Open and transparent government increasingly relies on the use of these technologies, and as agencies adopt these tools, they must comply with all records management laws, regulations, and policies. Successful compliance involves the active participation of agency records management staff, web managers, social media managers, information technology staff, privacy and information security staff, and other relevant stakeholders. This bulletin further expands on NARA's existing web guidance including the NARA Guidance on Managing Web Records and Implications of Recent Web Technologies for NARA Web Guidance..."
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Is Open Gov 1950 Stymieing Open Gov 2010?
- Posted by: John M. Kamensky. IBM Center for the Business of Government, Tuesday, November 2, 2010. "The Obama Administration is committed to using technology to better engage citizens in their government. Ironically, legislation crafted in the 1950s to open citizen access to government documents may be a barrier to today’s Open Government initiatives. The Federal Records Act of 1950 creates a framework to manage agency records. It puts the National Archives and Records Administration in charge of oversight of the system and NARA determines the historical value of federal records and operates Federal Records Centers around the country. But what about electronic records, and more recently, what about federal agencies’ use of third party social media sites such as Twitter and Facebook?..."
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How Federal Agencies Can Effectively Manage Records Created Using New Social Media Tools
- by Dr. Patricia C. Franks, CRM. IBM Center for the Business of Government, Using Technology Series, 2010. "Federal records management requirements are intended to preserve and provide access to government documents for citizens today and in the future. But have these requirements become barriers to citizen efforts to use social media tools -- such as Facebook, Twitter, and YouTube – to engage with their government?..."
This category last updated: 9 May 2013