e-Government - United States
Articles and resources about trends and issues in the adoption of e-Government services in the United States.
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Center for Digital Government - United States - Archive
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Archived articles and resources about the Center for Digital Government in the United States.
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e-Government Act of 2002 - United States - Archive
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Articles and resources about the United States e-Government Act of 2002.
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e-Government Funding Issues - United States - Archive
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Articles and resources about how to fund e-Government initiatives in the United States.
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e-Government Strategy - United States - Archive
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Archived articles and resources about e-Government strategy in the United States (2002-2003).
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Office of Management and Budget (OMB) - FY2003 Report to Congress on Implementation of The E-Government Act - United States
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Archived articles and resources about the Office of Management and Budget (OMB) - FY2003 Report to Congress on Implementation of The E-Government Act in the United States.
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Office of the Management and Budget: part 1 - United States - Archive
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Articles and resources about the United States Office of Management and Budget.
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Office of the Management and Budget: part 2 - United States - Archive
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Articles and resources about the United States Office of Management and Budget.
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Office of the Management and Budget: part 3 - United States - Archive
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Articles and resources about the United States Office of Management and Budget.
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Agencies give themselves passing grades on digital
- By Adam Mazmanian. Federal Computer Week, May 20, 2013. "The Digital Government Strategy helped persuade agencies to make progress on mobile security, device procurement, and mobile apps over the last year, but there’s a lot of work left to be done, according to a survey of federal information technology executives by the Mobile Work Exchange..."
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Digital Government Strategy: A Moving Target
- Mobile Work Exchange, May 20, 2013. "On May 23, 2012, OMB released the Digital Government Strategy*, challenging Federal agencies with goals to enhance Federal mobility and deliver better digital services to the American people. Now, one year later, the Mobile Work Exchange examines the progress achieved, challenges, and path forward.
As agencies mark the first birthday of the Digital Government Strategy, Federal IT executives report progress:
- 52% say their agency has matured its mobile IT strategy over the last year
- 65% say employees in their agency take mobile security training
- Many have launched new internal and customer-facing mobile applications, including timecards, document sharing, inventory tracking, and weather watch and warning systems
Agencies are taking key steps toward reducing mobile costs:
- 59% have developed an enterprise-wide inventory of mobile devices and wireless contracts
- 42% advise they evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile procurements
Next steps – learn from the leaders:
- 20% have deployed mobile security management; 34% have deployed mobile device management
- Three-quarters are using, developing, or considering mobile apps; 9% say their agency has launched an internal mobile app store [Requires registration]
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What's next for digital government?
- By Adam Mazmanian. Federal Computer Week, May 14, 2013. "As the Obama administration's Digital Government Strategy enters its second year, the focus will likely be on institutionalizing open data and other initiatives rather than on a set of all-new deliverables. One potential change in the works is requiring agencies to report on how their investments advance the government's open-data policies on the Exhibit 300 documents that catalog IT investments, said Rick Holgate, CIO at the Bureau of Alcohol, Tobacco, Firearms and Explosives..."
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Commentary: Digital Government Has a Ways to Go
- By Kimberly Samuelson, Government Executive, NextGov, April 12, 2013. "President Obama has earned his reputation as the Internet president. From the behavioral analytics used to run his campaign to the Google 'fireside hangouts' to his Twitter sessions, Obama has been masterful in using technology to market his message. Now firmly entrenched in his second term, the question is, when will he use his Internet savvy to lead and transform digital government?
Obama has pledged to 'ensure that our government and all its agencies have the right infrastructure, polices and services for the 21st century,' but that's a pretty tall order..."
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A new type of traffic jam - online
- By Michael Wright. Federal Computer Week, April 9, 2013. "There's a deadline approaching and many Americans are scrambling. On April 15, taxes are due. If you've ever found yourself outside of a U.S. Post Office building on that night, you'll know how procrastination can conspire to jam up traffic for blocks. For decades, the annual ritual was all about getting your papers postmarked before the stroke of midnight. But over the last few years, as online filing has replaced the trusty stamp and envelope, the lines outside Post Offices have slowly subsided. The traffic jam, however, is still just as real -- it just has moved into cyberspace. The closer we get to April 15th, the greater the stress that's placed on the IRS and its filing systems.
This is not a trivial matter. Web traffic spikes can knock down mission-critical systems..."
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Going All Digital - How to Move Paper-Based Transactional Messages Online
- Posted by Mary Yang for GovDelivery. Reach The Public, March 15, 2013. "I don't have to tell you how constrained government budgets are these days. If you work in government, you know the depth of budget cuts and lack of resources – but this doesn't mean that you stop doing the important work you've done before.
You still need to communicate with your citizens and stakeholders about your services, from recycling updates to open park times to tax updates.
A recent white paper titled, Cutting the Costs of Paper: Digital Delivery of Government Messages & Statements, may provide another perspective on how to better reach citizens and stakeholders with important, personalized messages while working within constrained budgets..."
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The E-Gov Act's legacy
- By Camille Tuutti, Troy K. Schneider. Federal Computer Week, December 17, 2012. "Much of today's progress in digital government can be traced back to the E-Government Act of 2002. At a Dec. 17 Information Technology and Innovation Foundation event on the "past, present and future of federal e-government," several former officials who were present at the legislation's creation noted that it laid the foundation for the current Digital Government Strategy, cybersecurity standards and even much of the shared-services efforts related to IT acquisition..."
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The E-Gov Act at 10 years
- By Tom Simmons. Federal Computer Week, December 11, 2012. "This month marks the 10-year anniversary of the E-Government Act of 2002, a landmark initiative that helped usher in a new era of connected government. The act focused on making the federal government more transparent, accountable, accessible and efficient by exploiting technology, specifically the Internet. Like all major pieces of legislation, it has had an ample supply of critics and cheerleaders.
Politics aside, however, nearly everyone can agree that the legislation, which was approved unanimously by the House and Senate, has transformed the way in which Americans interact with the federal government..."
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Good for government, good for citizens
- By Ed Meehan. Federal Computer Week, November 19, 2012. "On Nov. 23, every federal agency will be expected to meet an important deadline set six months ago by the White House: the establishment of a digital governance structure within their organizations. Creating new governance processes and models, focusing on improving customer experiences, and investing in capabilities through Web, mobile and social media channels will enable the government to interact more efficiently and effectively with the public..."
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Where Is E-Government Communication Headed?
- By Matt Williams. Government Technology, October 9, 2012. "For years and years, governments have been feeling the pressure to communicate more effectively with the public. Social media and other readily available tools have been a big factor in changing citizen expectations, and some governments have done a better job than others at meeting the increased demand for transparency and real-time information. Some governments have chosen to bring in outside expertise to modernize their communications. One of the biggest players in this emerging market is GovDelivery, a St. Paul, Minn.-based company providing automated messaging solutions, social networks and other tools that are tailored to the needs of government.
Government Technology caught up with the company's CEO Scott Burns about the present and future of government-to-citizen communication. What he had to say might surprise you..."
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Electronic Government Act: Agencies Have Implemented Most Provisions, but Key Areas of Attention Remain - GAO-12-782
- Government Accountability Office, September 12, 2012. "... The E-Government Act of 2002 was enacted to promote the use of the Internet and other technologies to improve citizen access to government information and services, improve government decision making, and enhance accountability and transparency. The act established an Office of Electronic Government within OMB to oversee the act's implementation and required executive branch agencies to take a number of actions aimed at, among other things, using technology to better organize, maintain, and make information about the operations of the federal government available.
With the 10th anniversary of the act's passage approaching, GAO was asked to (1) assess OMB's and agencies' efforts to fulfill the act's requirements to establish leadership and organizational responsibilities and (2) evaluate agencies' progress in meeting the act's requirements to enhance public access to government information and services. To do this, GAO reviewed and analyzed the requirements of the act and OMB and agency reports on compliance with these requirements, administered a questionnaire to responsible officials at 24 major agencies, and interviewed agency and OMB officials..."
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Technology Reforms Pave the Way for Greater Transparency
- OMB Watch, Posted on September 10, 2012. "The federal government recently unveiled a number of valuable reforms that will pave the way to a more transparent, efficient, and innovative government. The reforms implement and complement the Digital Government Strategy released by the Obama administration in May.
The strategy establishes a vision for modernizing the technology government uses to improve the delivery of information and services to citizens, with a detailed one-year plan for doing so. Reporting on their progress at the three-month milestone, agencies highlighted several accomplishments designed to make government more accessible and responsive..."
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Survey: Americans Willing to Pay to Skip the Lines at Government Agencies
- Virtual-Strategy Magazine - Business Wire, Tuesday, August 21st 2012. "Most Americans would rather pay a fee to go online than stand in line at a government agency, like the DMV or IRS, according to a new Wakefield Research survey. The national poll, conducted earlier this month, found 67 percent of citizens would not mind paying a $1 to $5 efficiency fee if it allowed them to skip the in-person line and use a Web-based government service instead..."
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Building-Blocks of a 21st Century Digital Government
- Posted by Steven VanRoekel. Office of Management and Budget Blog, August 23, 2012. "Today marks three months since we released the Digital Government Strategy as part of the President's directive to build a 21st Century Government that delivers better services to the American people.
Executing on this vision of government cannot happen alone. To provide the highest value of services, we must rethink from step one how government builds and provides services for the American people. We must unlock rich government data, information and services so that everyone from citizen developers and private sector entrepreneurs, to our very own Federal agencies can help provide the American people with the access to these services “anywhere, anytime, on any device.”
Today agencies are making great strides towards putting a solid foundation for a 21st Century Digital Government in place..."
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Citizens provide guidance for Commerce's digital government efforts
- By Camille Tuutti. Federal Computer Week, August 14, 2012. "With 10 days to the deadline to adopt a minimum of two tools as outlined by the Digital Government Strategy, Commerce Department officials are getting a good idea of what the public considers should be the agency's first priorities..."
This category last updated: 22 May 2013