Community Engagement - United States
Articles and resources about trends and issues in community and citizen engagement initiatives by government in the United States.
-
America's National Broadband Plan - Key Recommendations for Citizen Engagement
-
The US National Broadband plan has released the following recommendations to help build a more open and transparent government by engaging citizens and making use of social media tools
-
US Open Government Directive
-
On December 8, 2009, the Office of Management and Budget published a Memorandum for the Heads of Executive Departments and Agencies called the "Open Government Directive". This memorandum directs US federal government departments and agencies to implement principles of transparency, participation and collaboration across their organizations.
- Citizen Advisers Shape New Palo Alto, Calif., Website
- By Brian Heaton. Government Technology, May 11, 2012. "The embattled online home of Palo Alto, Calif., has been transformed into a state-of-the-art website, due in-part to the long-standing dedication of a group of volunteer citizen advisers.
Convened in 2008 to address widespread complaints over the usability of the site, the team consists of various data, design and Web experts from Silicon Valley and other areas. Over a four-year period, the volunteers developed and helped implement more than 70 recommendations for a new site that will officially launch this July.
A beta version of the site is currently online to garner further citizen feedback..."
- House GOP Launches Social Media Contest
- by Kate Kaye. ClickZ, April 19, 2012. "For the third year running, Congressional Republicans will go head to head in a bracket style competition to see who's the best at using Twitter, Facebook, and YouTube to communicate with constituents. The House GOP, which launched its 2012 New Media Challenge on Monday, has taken to buying Facebook ads, integrating email with social media sharing, and even recently learned directly from @ComcastCares social media strategy leader Kip Wetzel..."
- Web Site Ranking of US Cities Suggests that Gov 2.0 May Be Stalling
- by Andrea Di Maio. Gartner, April 4, 2012. "The University of Illinois published an interesting report about Civic Engagement and Local E-Government: Social Networking Comes of Age, where 75 largest US cities and 20 largest Illinois cities are ranked by how good their web sites are at providing information services and participation to residents..."
- Civic Engagement and Local E-Government: Social Networking Comes of Age - in pdf format (372kb)
- (This document requires the use of Adobe Acrobat Reader). University of Illinois at Chicago, College of Urban Planning and Public Affairs. By Karen Mossberger, Department of Public Administration, Yonghong Wu, Department of Public Administration. Research supported by the Institute for Policy and Civic Engagement, February 13, 2012. "This study examined features on local government websites that could contribute to civic engagement, through 1) information about government and community, and 2) through interactive or participatory opportunities online. The research is based on content analysis of government websites in the 75 largest U.S. cities and 20 largest Illinois cities between March and the beginning of May 2011. Cities were ranked using a composite score with 94 criteria for council manager governments, and 90 for governments without city managers..."
- Tying Citizen Engagement to your Agency's Bottom Line - Webinar
- Government Computer News, Free Webinar, April 24, 2012. "Today's citizens are tech-saavy than ever before. In fact a recent Gartner study shows that by 2016 at least 50% of email users will drop their traditional PC and adopt a tablet or mobile device instead. And with almost 80% of all American adults online and nearly 60% engaging in social networking*, the shift from brick and paper channels of engagement to digital channels engagement is all but a formality..."
- Regulations.gov: Remaking Public Participation
- Posted by Cass Sunstein. the White House blog, February 21, 2012. "On January 18, 2011, the President issued Executive Order 13563, in which he directed regulatory agencies to base regulations on an 'open exchange of information and perspectives' and to promote public participation in Federal rulemaking. The President identified Regulations.gov as the centralized portal for timely public access to regulatory content online.
In response to the President's direction, Regulations.gov has launched a major redesign, including innovative new search tools, social media connections, and better access to regulatory data. The result is a significantly improved website that will help members of the public to engage with agencies and ultimately to improve the content of rules..."
- A Manager's Guide to Evaluating Citizen Participation
- The Obama administration's Open Government Initiative is now three years old. But is it making a difference? By Tina Nabatchi, Maxwell School of Citizenship and Public Affairs, IBM Center for the Business of Government, Fostering Transparency and Democracy Series, 2012. "... This report is designed to assist public managers with the evaluation of their citizen participation projects and programs. The report first explores the concept of direct citizen participation in public administration, broadly defined as “the process[es] by which members of a society (those not holding office or administrative positions in government) share power with public officials [e.g., agency managers and officials] in making substantive decisions” related to a particular issue or set of issues (Roberts 2008a). The report then examines the importance of citizen participation, as well as the needs for and challenges of evaluating citizen participation. Next, the report provides a brief overview of the steps in program evaluation.
The report then turns to practical, non-prescriptive approaches for evaluating citizen participation.
The report emphasizes the use of practical, ongoing strategies to plan, improve, and demonstrate the results of citizen participation, and specifically encourages the use of process and impact evaluations that are integrated with routine program operations..."
- Engaging Citizens vs. Streamlining Bureaucracy
- By: John M. Kamensky. IBM Center for the Business of Government, January 10, 2012. "Forty years ago, Congress passed a law to make government agencies more accountable and transparent in how they sought advice from industry and the public. It was called the Federal Advisory Committee Act. But over the years, the way the law was implemented led to less citizen involvement and reluctance by agencies from seeking advice.
Fast-forward to 2012, where there's an Administration promoting Open Government and citizen engagement via the internet and social media. The old law, affectionately called FACA by government insiders, is still in force and increasingly irrelevant as agencies look for ways around its strictures to seek citizen and expert input. But the original goals of the law are still very much a priority – to promote citizen participation and transparency, to ensure objectivity in advice to federal agencies and limit the influence of special interests, and to ensure efficiency in the use of resources by periodically reviewing committees to ensure they serve a useful purpose..."
- President Obama to Host First Google Plus 'Hangout'
- By Lucas Shaw at TheWrap. Reuters, Monday January 30, 2012. "It's not every day that you get to spend time with the President of the United States, but Monday night Barack Obama will log on to Google Plus for the Oval Office's first virtual 'Hangout'..."
- VanRoekel: Citizens expect more digital interaction with government
- By Camille Tuutti. Federal Computer Week, December 16, 2011. "The next generation of citizens will demand more digital interaction with government, pushing public sector leaders to partner with industry to make it a reality, said the White House chief information officer.
Speaking at an event Dec. 16 hosted by the Association for Federal Information Resources Management and ACT-IAC, federal CIO Steven VanRoekel underscored the importance of technology and innovation in the government and discussed his key priorities for 2012..."
- 'Socialytics' to become tech trend in 2012
- By Camille Tuutti. Federal Computer Week, December 12, 2011. "Social media and mobility will take center stage as two of the major IT trends that will see more focus in the federal government next year, according to analysts’ 2012 forecast...
Most federal agencies are currently using social media to push out information to the public and employees, she said, but in 2012 more non-DOD agencies will use social media to gather information from citizens and start facilitating conversations in government and connect many groups of people with each other..."
- Seeking Your Input on the U.S. Open Government National Action Plan
- Posted by Aneesh Chopra. The White House, Open Government Initiative, December 6, 2011. "On September 20, 2011, on the margins of the U.N. General Assembly, the President announced the U.S. Open Government National Action Plan. The Plan was developed through a process that involved extensive consultations with external stakeholders, including a broad range of civil society groups and members of the private sector, to gather ideas on open government. As we continue our work to implement the National Action Plan, we want your help. Specifically, we'd like your input and recommendations on how to improve and help facilitate public participation – your participation – in government..."
- Federal agencies ranked on Twitter engagement
- New study purports to measure how which agencies are good at getting feedback on Twitter, By Alice Lipowicz. Federal Computer Week, December 1, 2011. "While nearly all federal agencies have created a presence on Twitter and collected followers, only a few are really engaging with citizens in those networks, according to a new study that attempts to measure citizen engagement..."
- Connecting American - Building Resilience with Social Media - in pdf format (2839kb)
- (This document requires the use of Adobe Acrobat Reader). By Stephen Flynn and Scott Bates. Center for National Policy, October 2011. "... Over the course of this year the Task Force for a Resilient America has worked to answer the question, “How can we effectively communicate the message of resilience to the American people?” In the course of our work it became clear that supporting the spread of the core values of resilience – such as citizen engagement and participation – could best be accomplished through the use of social media, which thrives on these values.
The Task Force then turned to examining the question “How can we use social media tools to empower people to act on the message of resilience and take an active role in preparedness, response and recovery?”..."
- Tips for crowdsourcing, from the crowd
- By Camille Tuutti. Federal Computer Week, October 7, 2011. "On the heels of the first anniversary of Challenge.gov, a report has gathered the best practices from the government crowdsourcing project that other agencies can use to improve or create their own efforts.
The American Council for Technology and Industry Advisory Council on Oct. 5 announced the findings of a survey that gathers input and lessons learned from federal agencies that have used Challenge.gov. Launched Sept. 7, 2010 the online tool allows agencies to post challenges or contests in an effort to spur citizen involvement and with the public's help find innovative and cost-effective ways to solve pressing issues..."
This category last updated: 14 May 2012