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Social Security and Benefits - United States
Articles and resources about egovernment initiatives related to social security in the United States.
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- SSA introduces new personalized online statements
- By Alice Lipowicz. Federal Computer Week, May 8, 2012. "The Social Security Administration is now allowing millions of American adults with Social Security numbers to register with the agency online and access a personalized statement about their reported income and anticipated benefits. Since the debut of the online Social Security Statement last week, about 130,000 people have created online accounts at SSA.gov allowing them online access to their statements..."
Added: 10 May 2012;
Page views: 159
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- Social Security Administration Bests Amazon, Google in Customer Satisfaction Survey
- By Sarah Rich. Government Technology, October 25, 2011. "The Social Security Administration's (SSA) iClaim and retirement estimator websites were ranked the best federal websites for e-commerce/transaction this year, according to a new index report..."
Added: 26 October 2011;
Page views: 204
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- Labor Department seeks public comment on Benefits.gov
- By Camille Tuutti. Federal Computer Week, October 7, 2011. "The Labor Department is reaching out to the public for ideas on how to best collect information on its federal benefits website, according to an Oct. 5 notice in the Federal Register..."
Added: 10 October 2011;
Page views: 183
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- Social Security statements to go online
- By Joseph Marks. NextGov, 31 May 2011. "... The Social Security Administration is ramping up its authentication procedures to allow contributors to access their Social Security statements online instead of waiting for a once-yearly letter or contacting a field office, an agency official said. Once the statements are up, the agency intends to make more Social Security information available online, but there are no specific service plans at this point, said Alan Lane, the agency's associate chief information officer for open government..."
Added: 2 June 2011;
Page views: 177
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- SSA Advisors Coming to a Screen Near You
- By Joseph Marks. NextGov, 24 May 2011. "The Social Security Administration is considering offering more of the customer services it currently provides at field offices and on its 800 number through videoconference calls with agents that retirees would access through the agency's main webpage, officials said Tuesday..."
Added: 26 May 2011;
Page views: 217
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- SSA's CIO Baitman tells of lessons learned from video contest
- Contest received only 10 entries, but it taught lessons, By Alice Lipowicz. Federal Computer Week, May 11, 2011. "... Baitman said there were four lessons learned from the video contest: Engaging the public is difficult... Lack of prize money for the video contest likely was a factor in limiting participation... The contest asked participants to share their personal stories about receiving Social Security benefits... The video contest, while worthwhile, did not advance innovation and problem solving at the SSA..."
Added: 13 May 2011;
Page views: 502
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- SSA: The check is not in the mail
- By Alice Lipowicz. Federal Computer Week, May 2, 2011. "As of May 1, new retirees no longer have an option of receiving paper checks from the Social Security Administration. New applicants for benefits are now required to start either electronic payments to their bank accounts or to sign up for debit cards. The Treasury Department is in the process of going all-electronic for delivering payments to beneficiaries from SSA, the Veterans Affairs Department, Railroad Retirement Board, Office of Personnel Management and other federal agencies, the department announced..."
Added: 5 May 2011;
Page views: 149
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- Re-imagining Social Security Future Systems Technology Advisory Panel Report, June 2010 - in pdf format (3068kb)
- (This document requires the use of Adobe Acrobat Reader). US Social Security Administration. "The Commissioner of Social Security asked the panel for advice and guidance to assist the agency in determining future systems technology options that would improve the agency's ability to serve the American people in the next 5, 10 and 20 years. Based on the Commissioner's request this report will paint a picture of how people could interact with SSA based on available future technology within those timeframes..."
Added: 14 December 2010;
Page views: 122
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- SSA seen going 90 percent electronic
- Advisory group recommends birth-to-death SSA file for each American, By Alice Lipowicz. Federal Computer Week, December 13, 2010. "The Social Security Administration has little choice but to move toward a goal of processing 90 percent of all transactions electronically in the coming decades, according to a new report adopted by an SSA advisory panel..."
Added: 14 December 2010;
Page views: 233
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- SSA to create dozens of new datasets
- Next phase of open government involves extraction of new data, By Alice Lipowicz. Government Computer News, October 22, 2010. "The Social Security Administration said it will create and release more than three dozen additional sets of data it is pulling from its information systems after scrubbing the data of personally identifiable information..."
Added: 25 October 2010;
Page views: 229
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- Social Security Administration's Data Inventory and Plan for Releasing High Value Data - in pdf format (784kb)
- (This document requires the use of Adobe Acrobat Reader). Our approach for supporting data transparency and accountability. Social Security Administration, September 30, 2010. "Social Security celebrated its 75th birthday on August 14, 2010. Over the last 75 years, we have collected data to carry out our mission. Our data are about people-their wages, their identifying information, their employers, their addresses, and much more. The first regulation we published included a commitment to the public to safeguard the personal information entrusted to us. This commitment is as solid as it was 75 years ago and is further strengthened by privacy laws. We cannot publicly release much of our data because it is protected by the Privacy Act, the Internal Revenue code, the HIPAA, and other statutes. While some of the data can be anonymized, much of it cannot. Our inventory planning recognizes these constraints and all releases will protect privacy in accordance with all applicable laws..."
Added: 25 October 2010;
Page views: 281
Rating: 0
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- Will Social Security Get Social Media in the Government 2.0 Age?
- by Alexander Howard - Government 2.0 Washington Correspondent for O'Reilly Media. Huffington Post, July 27, 2010. "On its 75th anniversary, the Social Security Administration ranks as the largest government program by dollars paid in the United States federal government. It surpasses even discretionary defense and Medicare/Medicaid spending in the federal budget. As the 21st century dawns, new technology and a mandate for open government from the Obama administration provide an opportunity for the Social Security Administration to "reboot its relationship with the American people," as its new CIO, Frank Baitman, put it last week. In 2010, whether Social Security can better deliver on its mission through adopting social media, more data, better e-services and mobile technologies is an open question..."
Added: 30 July 2010;
Page views: 340
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- Open government is a mindset
- Analysis: Connections are forming between social media, open government and e-government, by Alex Howard. O'Reilly Radar, July 27, 2010. "... what I've seen in my reporting over this year suggests a nascent connection between the evolution of social media, open government and e-government. The economic meltdown of the past few years has pushed state governments to do more with less. The federal government has explicitly -- and sometimes implicitly -- endorsed the use of several types of online social software as tools for open government. The top-down open government directive has come at a time when there is an active network of civic hackers finding innovative ways to use free services, open data and partnerships with social entrepreneurs..."
Added: 28 July 2010;
Page views: 493
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- Social Security in the Gov 2.0 age
- Social Security CIO Frank Baitman on open government and social media, by by Alex Howard. O'Reilly Radar, 19 July 2010. "Last week, I visited Social Security Administration headquarters outside of Baltimore to speak about social media and government at its Employee Open Government Awareness Day. Before my presentation, I sat down with Frank Baitman, the agency's chief information officer, to talk about Gov 2.0, open government and technology. A video of my interview with the Social Security CIO is embedded below..."
Added: 21 July 2010;
Page views: 232
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- SSA turns to online apps to keep up with boomer claims
- Spike in retirements compounded by weak economy, agency commisioner tells House panel, By William Jackson. Federal Computer Week, April 16, 2010. "The number of public electronic transactions with the Social Security Administration increased by more than 50 percent from fiscal 2008 to 2009, and SSA has boosted its staffing to its highest level in five years. But the agency still is struggling keep up with a growing workload, a House subcommittee was told Thursday..."
Added: 19 April 2010;
Page views: 282
Rating: 0
Votes: 0
This category last updated: 10 May 2012
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