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Community Engagement - Canada
Articles and resources about trends and issues in community and citizen engagement initiatives by government in Canada.
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- Canadian government and politics at a crossroads, it's time to get with it
- Don Lenihan argues for much greater citizen engagement in an increasingly complex world. By Kate Malloy, The Hill Times Online, February 6, 2012. "Something's gotta give and that something has to be government, says Don Lenihan, vice-president, engagement at Canada's Public Policy Forum in Ottawa, and author of the recently-released and groundbreaking book, Rescuing Policy: The Case For Public Engagement. Public policy issues are becoming increasingly complex in an increasingly complex world, says Mr. Lenihan, but the government’s decision-making process is still stuck back in a simpler time when it could make decisions without much input from stakeholders and citizens. That has to change..."
Added: 13 February 2012;
Page views: 238
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- Rescuing Policy: The Case for Public Engagement
- by Dr. Don Lenihan. Public Policy Forum, 2012. "This book argues that public engagement is the right response to the rise of the consumer model of politics and the crisis that it has created in public policy. The book is an authoritative and accessible guide to collaborative policy-making and the engagement processes that support it. With original case studies, this book will be of interest to students of government and governance from across the policy community. This book draws on the findings of the Public Engagement Project, a two-year initiative involving seven provincial/territorial governments - British Columbia, Alberta, Saskatchewan, Ontario, New Brunswick, Newfoundland and Labrador and Nunavut - the Canada School of Public Service, the City of Hamilton and the Government of Australia..." [The book is free to download in pdf format]
Added: 2 February 2012;
Page views: 383
Rating: 0
Votes: 0
- Clement tweets his way into Canadian history with Twitter town hall
- by Elizabeth Thompson. iPolitics, Posted on December 15, 2011. "Treasury Board President Tony Clement put his mouse where his mouth was Thursday, hosting the Canadian government's first ever Twitter town hall as part of Canada's formal consultations on the international open government initiative. The initiative was so popular that at one point during the English town hall it was one of the top 10 trending topics in Canada, beating out National Cupcake Day in popularity..."
Added: 22 December 2011;
Page views: 293
Rating: 0
Votes: 0
- New Study Shows Client Engagement Drives Growth
- Advisors who aren't engaging their clients will miss their biggest opportunity for growth. Toronto, Canada NewsWire, December 15, 2011. "According to a new study released today entitled the Economics of Loyalty by Advisor Impact, client engagement defines our deepest and most profitable relationships. The study gathered feedback from more than 1,000 Canadian investors, all of whom worked with a financial advisor and made or contributed to the financial decisions in the household. "The data is clear and compelling," says Julie Littlechild, President of Advisor Impact, an Accretive 360 company. "Engagement defines the highest standard for client relationships, describing clients who are not only the most satisfied and loyal, but who provide the vast majority of all referrals. Client engagement is, as a result, the single most powerful business development tool available to financial advisors today."
Added: 22 December 2011;
Page views: 282
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- Alienated from what? By whom?
- By Andrew Potter, The Ottawa Citizen, December 7, 2011. "Despite growing concerns about things like the decline of Parliament, voter apathy, and public alienation, it turns out that even disengaged Canadians love democracy. It's the politics they don't like. A new study by Samara, a Toronto-based organization that researches citizen engagement, found non-voters are not apathetic or ignorant of the political system. Instead, the responses of the disengaged were “intriguing and remarkably consistent,” the study says. For them, politics only became a source of frustration through unpleasant interactions with political institutions..."
Added: 8 December 2011;
Page views: 168
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- The Real Outsiders: Politically Disengaged Views on Politics and Democracy
- by Heather Bastedo, Wayne Chu, Jane Hilderman and André Turcotte. Samara Democracy Reports, Published December 7, 2011. "Turned off? Tuned out? Dropped out? Evidence indicates that many Canadians are not interested in politics. In the last federal election, four out of ten Canadians chose not to vote. In several of the recent provincial elections, almost half of the eligible voters stayed home. More people chose not to vote than voted for any one party. Not only is voter turnout decreasing, but every year fewer Canadians are getting involved in other kinds of political activities, like joining or donating to political parties, signing petitions or attending protests. If nothing is done to reverse this disturbing trend, those in power will no longer hear the voices of the majority of Canadians. This raises a straightforward, but important question: Why are people disengaging from politics?..."
Added: 8 December 2011;
Page views: 344
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- Social Media Key to Citizen Engagement: 54% of Canadians Would Engage More with Government if There Were Ways to Participate Online
- Youth most likely to engage more at 57%. Victoria, September 27, 2011 /CNW/ - A recent Fleishman-Hillard public engagement survey revealed that Canadians would be more engaged in conversations on government policy if there were ways to participate online. The same study also revealed that a third of Canadians have an improved view of elected officials who use social media to engage with constituents..."
Added: 28 September 2011;
Page views: 838
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- What Governments can Learn about Citizen Engagment from Air Canada
- by David Eaves. eaves.ca, 21 December 2010. "Yes. You read that title right. I'm aware that airlines are not known for their customer responsiveness. Ask anyone whose been trapped on a plane on the tarmac for 14 hours. You know you've really dropped the ball when Congress (which agrees on almost nothing) passes a customer bill of rights explicitly for your industry. Air Canada, however, increasingly seems to be the exception to this rule. Their recent response to online customer feedback is instructive of why this is the case. For governments interested in engaging citizens online and improving services, Air Canada is an interesting case study..."
Added: 21 December 2010;
Page views: 883
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- Empower people to revive democracy
- Relevant roles for citizens an antidote to apathy, By Avnish Na Nda. Edmonton Journal, August 30, 2010. "With participation at an all-time low, apathy has become the dominant political attitude in Alberta. Cynicism and disengagement have become the norm, as the majority of Albertans have divorced themselves from the electoral process. As these trends continue, political decisions will be increasingly made by the few, seriously threatening the vibrancy of our democracy. Fortunately, Alberta's political parties recognize the dangers inherent with an apathetic population and have sought to re-engage Albertans..."
Added: 2 September 2010;
Page views: 768
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- Canada's public sector embracing social media
- Tele-management, August 17, 2010. "The vast majority of Canadian executives at large and mid-sized organizations say that social media has the potential to impact their corporate brand. However, some still consider it a waste of time, with the public sector having a more positive view than the private sector... In the public versus private debate, public sector executives are more likely than private sector executives (21% to 14%) to say social media is their most important means of public engagement..."
Added: 19 August 2010;
Page views: 745
Rating: 0
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- Canadian Government Digital Economy Consultation
- The Canadian government has published a consultation paper entitled "Improving Canada's Digital Advantage" and is consulting with Canadians on how Canada can improve its position in the digital economy. The online consultation takes the form of an ideas forum and formal submissions. All posts to the ideas forum and all formal submissions are published for public viewing and are subject to the laws of Canada. The digital economy online consultation is a joint initiative between Industry Canada, Human Resources and Skills Development Canada and Canadian Heritage. The consultation will close on 9 July 2010.
Added: 1 July 2010;
Page views: 982
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- Get engaged in politics
- by Jean-Marie Nadeau. Telegraph Journal, Saturday April 24th, 2010. "...Political engagement is when someone becomes active at the party level, even though the engagement is predominantly partisan. When someone joins a spontaneous grass-roots movement like the rally against the sale of NB Power or the struggle led by more permanent organizations for equal health services in French, then it's a matter of citizen engagement..."
Added: 29 April 2010;
Page views: 797
Rating: 0
Votes: 0
- Evaluating Citizen Engagement in Policy Making - in pdf format (163kb)
- (This document requires the use of Adobe Acrobat Reader). A paper presented at the Canadian Evaluation Society Conference, June 2, 2009, Ottawa, By Gail Motsi, Director, The Institute On Governance (IOG). "... This paper proposes an evaluation framework and related criteria for use in evaluating a citizen engagement initiative and applies it to a case study - the Ontario Citizens' Assembly on Electoral Reform – to test its usefulness.3 The paper concludes with some suggestions about how the evaluation framework could be further developed or applied..."
Added: 25 September 2009;
Page views: 991
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- British Columbia leading on open data and open government
- Posted by Jacob Glick, Canada Policy Counsel. Google Public Policy Blog, Monday, June 29, 2009. "Maybe it's the clean ocean air, maybe it's the vast mountains, but there's an open government revolution afoot in British Columbia..."
Added: 2 July 2009;
Page views: 982
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- Canada embarks on major Web 2.0 initiative
- A comprehensive system for online collaboration and social networking projects by government departments is in the works. The project involves systems that can provide social networking capabilities for around 250,000 people and will cover 58 government departments. Key technology for this initiative is being provided by Waterloo, Ont.-based OpenText, By Nestor E. Arellano. ITBusiness.ca, 28 May 2008. "The Federal government's decision to create a comprehensive system for future online collaboration and social networking projects is growing proof that Canada acknowledges the explosive potential of Web 2.0, industry experts say..."
Added: 29 May 2008;
Page views: 1,273
Rating: 0
Votes: 0
This category last updated: 13 February 2012
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